Jenkins Ford Lincoln of Crystal River - Service Center

We had an appointment, got right in , complimentary donuts , coffee was a nice touch , only downfall I would say was it seemed to take a long time , otherwise perfect service!! donuts , coffee was a nice touch , only downfall I would say was it seemed to take a long time , otherwise perfect service!! More

Outstanding performance and Service customer service. Service writer with Mike glen mille .diesel mechanic technicians Service writer with Mike glen mille .diesel mechanic technicians More

They are all about taking care of the customer. Mike Miller is a top notch service advisor. Mike Miller is a top notch service advisor. More

I was very pleased with the service at Jenkins! They were quick and easy to work with. Anthony was awesome and helped me find a discount on my Ford account that covered most of the cost of my minor They were quick and easy to work with. Anthony was awesome and helped me find a discount on my Ford account that covered most of the cost of my minor service. I thought that was really awesome because when does that ever happen? Will definitely return! More

The ONLY reason I would recommend this dealer right now is because of Anthony the service manager. We took our car in for a simple oil change/tire rotation and they damaged the side of the car badly enoug is because of Anthony the service manager. We took our car in for a simple oil change/tire rotation and they damaged the side of the car badly enough that it had to be taken to the body shop to fix! We normally get a wash because it's a Continental but because it was THEIR fault it was damaged the promised to fine detail it when they washed it. We went to pick it up after 8 days (they gave us a loaner) and not only did they NOT wash it but also no detainling at all NONE! Anthony took full responsibility, calmed me down because I was VERY angry and promised to give us a loaner when we brought it back to detail it. They did give us a loaner after they damaged our car but we still going to charge us for the oil change - My husband said xxxx No we're not paying for that. After damaging our car and us having to waste our time and gas to now go an hour away THREE times!!!! All in all if ANthony had bot been so calm and kind it would have been alot worse for them dealing with me. I was pretty upset. More

Great service and friendly staff, great quality of work on my F150 truck I would highly recommend on my F150 truck I would highly recommend More

Courteous, friendly and very professional, are just a few words to describe my experience with Jenkins Ford. I will NEVER have my F-150 serviced anywhere else. words to describe my experience with Jenkins Ford. I will NEVER have my F-150 serviced anywhere else. More

The young man that took care of me was awesome so kind to explain everything before about my points and then after explaining that I still have two years service with the company before having to use any poi explain everything before about my points and then after explaining that I still have two years service with the company before having to use any points. I really wish I could remember his name because again he was awesome and kind. That means a lot when you are a woman and coming from a young man. Thank you so much!!! More

I love Elisabeth and the way she cares about people. She always gives her undivided attention to you and answers all your concerns. She always gives her undivided attention to you and answers all your concerns. More

Anthony was very professional. Repair was completed promptly and the cost was exactly as quoted. Thank you. I will bring all my Fords to Jenkins (we are a Ford family - except for Repair was completed promptly and the cost was exactly as quoted. Thank you. I will bring all my Fords to Jenkins (we are a Ford family - except for one son who has a BMW - maybe we can get him to trade it it.) Thanks again. More