Jenkins Genesis of North East Jacksonville
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 66 reviews
I’m always treated with kindness and respect when I get my car serviced. I just upgraded to the GV80 and the experience was exceptional. Thanks Larry my car serviced. I just upgraded to the GV80 and the experience was exceptional. Thanks Larry More
This dealership has gone above and beyond service wise even though I didn't purchase my vehicle from them originally. I was in the automotive business for 25 years before I moved on. I've never been treat even though I didn't purchase my vehicle from them originally. I was in the automotive business for 25 years before I moved on. I've never been treated so respectfully and as well as my wife and I've been treated. Thank you for blessing us like you have. More
Great people, they had a large inventory / selection and the sales process was easy and quick. Dennis moved the sales process along quickly and was very responsive. the sales process was easy and quick. Dennis moved the sales process along quickly and was very responsive. More
Outstanding experience with Greg Frazier who was extremely helpful and very easy to work with. Greg and everyone there made my car purchase a very positive experience. I highly recommend this dealer extremely helpful and very easy to work with. Greg and everyone there made my car purchase a very positive experience. I highly recommend this dealership. More
I was given great customer service by “E”, Leo, Maddie, and Jordan. All ensured I had what was needed to help me have a great stay while I waited for my car to be serviced. The snacks were low, “E”asked Le and Jordan. All ensured I had what was needed to help me have a great stay while I waited for my car to be serviced. The snacks were low, “E”asked Leo to see if they had an additional snacks. Leo not only brought additional, she also informed me of the new changes that were going to be coming on Friday with a more healthy selection of snacks to include fruit. Maddie and “E” was able to get me prices for the side rails I asked for. Maddie got Jordan to take pictures of the side rails so I could see how they would look on my car. Jordan showed me the pictures and he brought the car around so I could see the actual car. Great customer service all around from the service department!!! More
Everyone worked exceptionally hard to help me with the lease of my new car. Jordon and Chase helped me to the closing of the dealership that night.! Love my new car and now have peace of mind with my bump lease of my new car. Jordon and Chase helped me to the closing of the dealership that night.! Love my new car and now have peace of mind with my bumper to bumper coverage! More
The several people involved in my purchase of the 2025 Genesis G70 were polite, knowledgeable, patient and accommodating ... beginning with their concierge driver who picked me up at the JAX airport even Genesis G70 were polite, knowledgeable, patient and accommodating ... beginning with their concierge driver who picked me up at the JAX airport even though my arriving flight was delayed by several hours. When I arrived at the dealership, 5 minutes before closing time, they stayed after closing as we worked through the deal and then, sitting in the car, patiently reviewed the advanced driving, safety, and communication technologies to prepare me for my trip home to SW Florida. To my surprise, the finance mgr offered me a loan with an APR that was 25% lower than the loan I had already obtained from my bank for the same loan amount and time duration. Of course, I took it. BTW: they would have delivered the car to me for no additional charge, but, being "old school", I wanted to meet the people from whom I was buying the car from ... and then actually learn/enjoy the safety and comfort features of the car while driving it home. More
The dealership was very comfortable, not rushing at you like car salesman are known to do. It was all at my leisure. Jackson was more than accommodating and continues to be after the sale; Micheal in finan like car salesman are known to do. It was all at my leisure. Jackson was more than accommodating and continues to be after the sale; Micheal in finance, was like a good friend. Great Staff all around. More
I purchased my vehicle in Illinois and this was a first time visit for service. The people were outstanding and accommodating in every way possible. A great reflection on the Genisis brand of product and time visit for service. The people were outstanding and accommodating in every way possible. A great reflection on the Genisis brand of product and service More


