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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,941 Reviews

1850 SE Us Highway 19

Crystal River, FL

34429

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3,941 Reviews of Jenkins Kia of Crystal River

May 26, 2026

I am not your customer. I have asked you to stop sending me email. I warned you I would give a bad review if I got more email from you. So here is the bad review. More

by ERIPOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Ally
May 27, 2026 -

Jenkins Kia of Crystal River responded

We sincerely apologize for the emails you’ve been receiving. Please reach out to me directly so I can personally ensure your email address is removed from our mailing list as quickly as possible. Thank you for bringing this to our attention. Jaimie Cummings Customer Relations Manager 352-564-8668 ext. 5252

May 25, 2026

Excellent customer service, felt welcomed and supported. Honest and reliable. Fast and efficient - kind and pleasant More

by KRINALDI321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 25, 2026 -

Jenkins Kia of Crystal River responded

Thank you for your positive feedback. We appreciate you recognizing our team's efforts at Jenkins Kia of Crystal River. Your support means a lot to us.

May 22, 2026

Steve did a great job of keeping us informed of the progress of our cars progress. More

by RGUILFOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
May 22, 2026 -

Jenkins Kia of Crystal River responded

Thank you for your feedback on our team's communication. We appreciate you choosing Jenkins Kia of Crystal River.

May 19, 2026

He was great and efficient and kind. Thanks for wonderful service. The fees were also comparable to other auto mechanics. More

by M8ko2318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
May 20, 2026 -

Jenkins Kia of Crystal River responded

We appreciate your kind words about our team's service and efficiency. Thank you for choosing Jenkins Kia of Crystal River. We're glad you found our fees reasonable.

May 17, 2026

Everything started out great but quickly went downhill fast. The lack of communication is the main thing. And lots of broken promises. My sales guy phil was the only good experience here. He was great. I More

by dhopper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil, , Syed Jaffary, Carl Joyner
May 18, 2026 -

Jenkins Kia of Crystal River responded

Hello, Thank you for taking the time to share your feedback regarding your recent car shopping experience with our Sales Team. We strive to deliver 100% customer satisfaction and would appreciate the opportunity to speak with you regarding the level of communication and customer care you received from our team. At your earliest convenience, please reach out to us to further discuss this. Sincerely, Your Team at Jenkins Kia of Crystal River (352) 770-8237

May 17, 2026

Very friendly staff,nice clean waiting area. Keep customer up to dare on progress of vehicle. More

by DTRAPIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
May 17, 2026 -

Jenkins Kia of Crystal River responded

Thank you for your feedback. We appreciate your recognition of our team's friendliness and clean waiting area at Jenkins Kia of Crystal River. Your comments about keeping customers updated are valued.

May 16, 2026

Everyone was very nice and pleasant. The work was finished quickly. I would recommend them to anyone. More

by HOPE19669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
May 17, 2026 -

Jenkins Kia of Crystal River responded

Thank you for recommending Jenkins Kia of Crystal River. We appreciate your kind words about our team and service speed.

May 16, 2026

Trent was very pleasant social and knowledgeable. He understood everything I was looking to accomplish and he took care of it. More

by Flren19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 16, 2026 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience. We're glad our team could assist you effectively at Jenkins Kia of Crystal River. Your feedback is appreciated.

May 15, 2026

No it took them about 6 hours to do my van and it's still not fixed. They are saying it's going to cost about $900 to get it fixed when it just needed the recall done. I also had to go down to the deal More

by Motherof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent , Steven Caron
May 15, 2026 -

Jenkins Kia of Crystal River responded

We’re very sorry to hear about your experience and understand your frustration. We know how upsetting it is to make multiple trips and still feel like the issue wasn’t properly addressed. This is not the level of communication or service we aim to provide. We appreciate you sharing these details and would like the opportunity to look into what happened and discuss this with you directly.

May 15, 2026

My person Sean was polite and efficient. I was in and out and called promptly More

by blythe.demeola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean. Thebest
May 15, 2026 -

Jenkins Kia of Crystal River responded

Thank you for your feedback. We're glad our team provided polite and efficient service. We appreciate you choosing Jenkins Kia of Crystal River.