Back

Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,938 Reviews

1850 SE Us Highway 19

Crystal River, FL

34429

Directions

By Type

3,938 Reviews of Jenkins Kia of Crystal River

May 17, 2026

Everything started out great but quickly went downhill fast. The lack of communication is the main thing. And lots of broken promises. My sales guy phil was the only good experience here. He was great. I More

by dhopper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil, , Syed Jaffary, Carl Joyner
May 18, 2026 -

Jenkins Kia of Crystal River responded

Hello, Thank you for taking the time to share your feedback regarding your recent car shopping experience with our Sales Team. We strive to deliver 100% customer satisfaction and would appreciate the opportunity to speak with you regarding the level of communication and customer care you received from our team. At your earliest convenience, please reach out to us to further discuss this. Sincerely, Your Team at Jenkins Kia of Crystal River (352) 770-8237

May 17, 2026

Very friendly staff,nice clean waiting area. Keep customer up to dare on progress of vehicle. More

by DTRAPIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
May 17, 2026 -

Jenkins Kia of Crystal River responded

Thank you for your feedback. We appreciate your recognition of our team's friendliness and clean waiting area at Jenkins Kia of Crystal River. Your comments about keeping customers updated are valued.

May 16, 2026

Everyone was very nice and pleasant. The work was finished quickly. I would recommend them to anyone. More

by HOPE19669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
May 17, 2026 -

Jenkins Kia of Crystal River responded

Thank you for recommending Jenkins Kia of Crystal River. We appreciate your kind words about our team and service speed.

May 16, 2026

Trent was very pleasant social and knowledgeable. He understood everything I was looking to accomplish and he took care of it. More

by Flren19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 16, 2026 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience. We're glad our team could assist you effectively at Jenkins Kia of Crystal River. Your feedback is appreciated.

May 15, 2026

No it took them about 6 hours to do my van and it's still not fixed. They are saying it's going to cost about $900 to get it fixed when it just needed the recall done. I also had to go down to the deal More

by Motherof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent , Steven Caron
May 15, 2026 -

Jenkins Kia of Crystal River responded

We’re very sorry to hear about your experience and understand your frustration. We know how upsetting it is to make multiple trips and still feel like the issue wasn’t properly addressed. This is not the level of communication or service we aim to provide. We appreciate you sharing these details and would like the opportunity to look into what happened and discuss this with you directly.

May 15, 2026

My person Sean was polite and efficient. I was in and out and called promptly More

by blythe.demeola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean. Thebest
May 15, 2026 -

Jenkins Kia of Crystal River responded

Thank you for your feedback. We're glad our team provided polite and efficient service. We appreciate you choosing Jenkins Kia of Crystal River.

May 14, 2026

Had a great experience at my service appt. Sean Hannessy was so welcoming and informative with all my questions. Trudy Merrill 717-574-6478 Trudymerrill17055@gmail.com More

by trudymerrill17055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hennessy, Dave Bushnell
May 14, 2026 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience with our service team. We appreciate your feedback about your visit to Jenkins Kia of Crystal River.

May 13, 2026

Great deals and great cars. Thanks! Not only excellent sales but service is top notched also.. More

by james.langston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
May 13, 2026 -

Jenkins Kia of Crystal River responded

Thank you for your positive feedback on our deals, cars, and service. We appreciate your kind words about Jenkins Kia of Crystal River.

May 13, 2026

Very nice experience, with sales staff and service staff, although needing service the 1st week scares us. More

by Rschul8085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Torres
May 13, 2026 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience with our sales and service teams. We understand the concern about needing service so soon. We appreciate your feedback at Jenkins Kia of Crystal River.

May 13, 2026

Was in and out with know hassles, I had a great experience for this to be my first brand new car! More

by nyronbradley2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Bailey
May 13, 2026 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience with Jenkins Kia of Crystal River. We're glad your first new car purchase went smoothly. Enjoy your new vehicle.