Jenkins Kia of Crystal River
Crystal River, FL
Filter Reviews by Keyword
By Type
3,939 Reviews of Jenkins Kia of Crystal River
Bought several cars from Citrus KIA over the years. Always had a wonderful relationship with all the employees. This time I bought a 2014 sorento. Michael Boswell was the salesman. He was outstanding Always had a wonderful relationship with all the employees. This time I bought a 2014 sorento. Michael Boswell was the salesman. He was outstanding! Paul Arduser the General Manger went overboard trying to satisfy me!! Paul is also the service manager, always goes out of his way to make sure you are taking care of. More
We just purchased our second car a 2014 Sorento SX from Citrus Kia, our 1st was A 2011 Sportage SX . We went back to Citrus Kia because of the great service, friendly and courteous employees and sales sta Citrus Kia, our 1st was A 2011 Sportage SX . We went back to Citrus Kia because of the great service, friendly and courteous employees and sales staff that work with you but are not pushy. Whenever we have had issues which weren't many they took the time to listen to our concerns and rectify them to our satisfaction each and every time. If there was any delay in any situation this dealer made compensation as appropriate. We will continue to deal with this dealership for as long as their staff and owners continue to give this great service. Best regards Jules Poirier Ocala FL. More
This the second experience I have had with Citrus Kia. The first time I helped a friend purchase a Sorento. This time I purchase one for my wife and I. Both experiences were good, no high pressure tactics The first time I helped a friend purchase a Sorento. This time I purchase one for my wife and I. Both experiences were good, no high pressure tactics and good a price. Will probably buy our next Kia from Citrus. More
I was referred to this dealership from my Sister' friend. She had Joe Slater call me. Wow what a find. I wanted to buy my Mother on Her 80th birthday a Kia Sol ! with all the options at a very com friend. She had Joe Slater call me. Wow what a find. I wanted to buy my Mother on Her 80th birthday a Kia Sol ! with all the options at a very competitive price. Joe made it happen. He found the car and got it shipped in on time. Joe had the car detailed and ready with a bow for my Mother upon our arrival. Joe took what ever time my Mother required to understand the car and then we were sent on to Mike Reyes. Another super pleasant man. Citrus Kia, Joe Slater and Mike Reyes did everything they said they would. Joe made this purchase experience easy and seemless all while offering an excellent price. I highly recommend Joe, Mike and Citrus Kia and I would purchase another car from them!!!! Great job guys!!! More
I am an out of state buyer and Joe made the experience fast and easy even though I was in Virginia and the dealer was in Florida. I feel that our company got a good price and great service. fast and easy even though I was in Virginia and the dealer was in Florida. I feel that our company got a good price and great service. More
Our "2011 Kia Soul +" was in the service dept. for a small item recall notice ... which was promptly taken care of to our satisfaction ... Being that we haven't had this vehicle for a complete for a small item recall notice ... which was promptly taken care of to our satisfaction ... Being that we haven't had this vehicle for a complete 2 years yet ... we were looking around the dealership's showroom while killing time waiting on our vehicle ... and got involved in a conversation with Joe Slater, one of the Sales Consultants ... we very much appreciated both his ease and candor during our lengthy conversation where he was answering any and all questions to the best of his ability concerning our car's value in 2, 3 or 4 years from purchase ... specifically to help us make the decision on our own ... without feeling any pressure what so ever ... as to when is the best time to trade it in, etc. ... All vehicle owners have a pretty good idea of just how much your "new" vehicle depreciates the second you drive it off the dealer's lot ... but, looking to make the best economic decision as to when is the best time to trade it in order to get as much as money as possible for your trade and what possible discounts we would be eligible to receive (loyalty, armed forces, etc.) is something you have to educate yourself on ... If there was a gentleman I would recommend sitting down with and knowing that he will talk straight with you ... it's Joe Slater ... we will definitely be calling him when the time is right for us to consider trading our present vehicle in for a new and upgraded model ... who would have ever guessed someone would give us so much assistance without making a sale ... but, it definitely made a very big and positive impression on us !!! More
I travelled 45 miles to Cirtus Kia on the recommendation I travelled 45 miles to Cirtus Kia on the recommendation of other satisfied customers, It was absolutely worth it. I'd drive a hundred miles to I travelled 45 miles to Cirtus Kia on the recommendation of other satisfied customers, It was absolutely worth it. I'd drive a hundred miles to do business with this enthusiastic, dedicted team. I walked through the doors not knowing what I was looking for: new? used? more used? I did know that I liked the Kia Soul AND what I could afford. Everyone I encountered helped me along--provided straight-forward, helpful information and answers to every question I asked in a patient, pleasant and polite manner. Every one of them demonstated a genuine joy just being there as well as with what they were doing: the owners, Steve and Cindy Hiteman, Jane Hughes, Paul A., Joe Slater, Tony Meador, Mike Reyes, the sales and service reps whose names I didn't get, working with other customers. After the test drives, Salesman Joe Slater presented me with clear, simple-to-understand figures for every lease and purchase option I requested. The figures he presented were incredibly generous. That was a Monday. Tuesday I decided to purchase a new 2013 Red Kia Soul-- may I add--the very first NEW vehicle I have ever owned! I'm used to being the LAST owner. Wednesday Joe gave me a pen and with ease, had me sign my way through the sales agreement. With the same pen, I completed the financial agreement with Finance and Insurance Rep, Mike Reyes, again clearly and simply, no hidden anything. I walked out the door to my new red Soul! Wow! Joe gave me a verbal and visual demonstration of every switch, dial and button between the dashboard and trunk area. I drove out of the lot as much at home with my new car as I'd been with my 11 year old trade-in. I am grateful to every one at Citrus Kia for making a daunting decision simple, enjoyable and rewarding. Happy Trails to them all. More
This is my third KIA purchase since 2008. I have always used John as My sales person. I do not like a "high pressure" salesmen. Purchasing a new vehicle is very stressful. I have my own business which requ used John as My sales person. I do not like a "high pressure" salesmen. Purchasing a new vehicle is very stressful. I have my own business which requires the use of my vehicle. As the business grew, so have my vehicles. I can always rely on John's expertise to place me in the vehicle that fits my needs @ the time. I drive over sixty thousand a year. I have relied on KIA's quality vehicles since 1997. I wouldn't buy another make. More
I love the ease of setting up an appointment time to work around my busy schedule. Carrie and the entire staff are very friendly. KIA also offers transport if you need to go somewhere while your car is being around my busy schedule. Carrie and the entire staff are very friendly. KIA also offers transport if you need to go somewhere while your car is being serviced.Thank you everyone. More
I recently purchased a vehicle from Citrus KIA. Joe Slater, the sales consultant, was available to assist me from the onset of my shopping experience. I contacted him by email and he immediately contac Slater, the sales consultant, was available to assist me from the onset of my shopping experience. I contacted him by email and he immediately contacted me back providing me with information about a vehicle. He provided me with specific information about the trade-in price for my vehicle. He was knowledgeable about all the vehicles I inquired about. He showed me several vehicles and he responded without hesitation to my request for a car fax. He also accompanied me during the test drive and was able to answer my questions about taxes and pricing. During the negotiating process, he was willing to entertain a reasonable offer. He worked with me to get a price that I was happy with; this was done without pressure or over inflation of the quality or value of the vehicle. Although I did not come fully prepared because to make a purchase, his calm demeanor and knowledge of the closing process made it possible for me to drive home that evening with the vehicle. When I returned the next day to complete the closing, he gassed the vehicle up and had it washed and ready to go when I was finished. He offered to set up my smart phone and blue tooth. He also providing me with a cell phone # and encouraged me to contact him with any questions. He has responded to a couple of text messages answering some questions. He also did the leg work in securing a DVD remote control from the former owner, offering to mail it to my home. Overall, It was an excellent buying experience and I was impressed with the professionalism of Joe Slater and the staff. I plan to recommend Citrus KIA to my friends and colleagues. More










