Jenkins Kia of Crystal River

Exceptional!! I could have purchased my new Kia Soul at any number of dealers within a reasonable driving distance of my Ocala home - BUT my applause goes to John Keegan who was able to establish a bond of any number of dealers within a reasonable driving distance of my Ocala home - BUT my applause goes to John Keegan who was able to establish a bond of trust within minutes of our first call. And then he delivered: both the best price and buying experience, beyond what I had anticipated. The personal attention I received made me feel like the most special customer he's ever had the privilege of serving. No small feat, I know, having spent most of my adult life in various customer service positions myself. I can't brag up or say enough good things about John and the rest of the Citrus Kia staff. I was so impressed that I immediately began telling all my friends about Citrus Kia and John in particular. Within a week of my purchase my friends went to see John and, once again, due to his personal service and drive to please they also drove home with a new Kia Sportage. Exactly the car they had wanted! How good is that....being able to recommend a sales person to your friends and never doubt once that that their buying experience might not measure up to yours! John goes out of his way to be sure his customers are happy....he cares and makes sure it's totally about the buyer. How very refreshing! I also had occasion to deal with both Petes (sorry, I don't know their last names) in Citrus Kia's parts department. What nice gentlemen.....once again bending over backwards to meet my needs in a manner that made me feel that my simple requests were their only concern and their top priority. Thanks to everyone at Citrus Kia! I'm a very satisfied customer.....:-) More

Citrus Kia and their staff were professionals, kind hearted and sincere. Yes, I am talking about a Car Dealership this is not normal but it is for Citrus Kia. I was impressed and pleasantly surprised hearted and sincere. Yes, I am talking about a Car Dealership this is not normal but it is for Citrus Kia. I was impressed and pleasantly surprised with their different mindset and sales approach. I felt I was dealing with family not a bunch of stranger. I never thought I would own a Kia and now all I do is talk about my Kia Optima. This dealership surprised me with their kindness and professionalism. I am proud to recommend them to my family and friends. Let me explain, we arrive at Citrus Kia, we met Al and we said we are looking. Ok no pressure, not pushy and he said “let me know if you have any questions” and walks away. Letting us look around by ourselves. Now that was a big surprise for us. Ok it gets better, now we want to go for the test drive, we are getting ourselves ready for the Salesman grilling and questions. That did not happened, we really enjoyed the ride and talking with Al like an old lost friend. Yes we forgot he was the Salesman. Now we are very impressed with the workmanship of this car and comparing the Optima to the other cars we have seen all day long, I can honestly say the Optima is at the top of our list. We make the decision put numbers on paper and gave them to Al. Ok we are still preparing ourselves for the long night ahead of us shortly after we meet with Mike, Tony and Al to finalize the deal. We did all this in an hour. This is so right in so many levels; I don’t know where to begin. Look no further, Citrus Kia is the place to go when you are looking for a great vehicle with no pressure, they are nice people and are not pushy. This is really not the norm but how it should be. NO PRESSURE AND WORKING WITH FRIENDS. I like to personally thank those who made my new car purchase possible, Al Propst, Paul Arduser, Tony Meador, Mike Reyes, and Michelle Anderson.(oops forgot my husband too). RPM More

Citrus Kia had been recommended to us by a few of our neighbors who had had a good experience there. We were ready to trade our Sedona and went to Citus. It was the best thing we could have done. The p neighbors who had had a good experience there. We were ready to trade our Sedona and went to Citus. It was the best thing we could have done. The people were friendly and courteous. There was no pressure. They listened to us and paid attention to what we wanted. Our saleperson was great.. I have not had this nice an experience buying a car ever. It is usually a hassle and I dread going car shopping. I will recommend them to all my friends. Thanks again Joe. More

Dealing with Citrus Kia was indeed a pleasure. The whole event, from me arriving, meet the salesman was a pleasure. I have dealt with many dealerships in my lifetime, but the way Citrus kia treats you is re event, from me arriving, meet the salesman was a pleasure. I have dealt with many dealerships in my lifetime, but the way Citrus kia treats you is really remarkable. They never put pressure on me to buy, all they wanted to do was assist me, answer any questions I had. I drove a 2012 Optima, EX/turbo which i ended up buying. The whole experience was truly remarkable. Everyone, I mean everyone that i met and dealt with was extremely courteous, its seems that they could not do enough for you, and again, NO pressure to buy, that was entirely my choice. I have told all my friends, if they are looking to buy, they have to go to Citrus Kia, they will be very impressed with their attitude as I was was. I am surprised that anyone in the the west coast of Florida looking to buy a Kia does not go their, if they were to experience the way you are treated, along with their great prices, they would definetely buy from them. To say the least, I am extremely happy with the whole procedure, from me 1st going to Citrus Kia to finally driving away in my new 2012 Kia Optima EX with the turbo. I have only had the vehicle, but eveytime I drive it, I am extremely impressed. More

Crystal River Kia advertises that they don't just sell cars they make you part of the family. They do! This is our 3 car from them, we will not take our cars anywhere else for service. The girls in the se cars they make you part of the family. They do! This is our 3 car from them, we will not take our cars anywhere else for service. The girls in the sevice department make you feel good when you come in for service, Paul goes out of his way to help as they all do, but you get to know them on a personal level. John Keegan, our sales rep bends over backwards to find you the best deals, just don't have fried chicken around him kind of drives him crazy, love you John, just had to get that dig in. These people make you feel comfortable when you come in and not pressured. This is another quality that sets all of the people at Crystal River Kia head and shoulder ABOVE any other car dealer we have delt with. Thank you all for a pleasant experience. Gloria and Diane Wells PS: Love the new RIO More

Our 2nd Kia, love them, & love Joe Slater. He's the Our 2nd Kia, love them, & love Joe Slater. He's the best, most knowlegeable, courteous, sales rep we've ever dealt with. We can see why he's the no Our 2nd Kia, love them, & love Joe Slater. He's the best, most knowlegeable, courteous, sales rep we've ever dealt with. We can see why he's the no.1 sales rep there, for the 2nd year in a row. we love our Soul, and the great gas mileage, ease of getting in & out, & we have plenty of room. (I still think we should have gotten a hamster with our car though!) We have already referred 2 other neighbors to Joe & hopefully, they will come home with a new Kia as well! Sincerely, Bob & Maggie Grant Satisfied Kia owners More

We had a very pleasant buying experience with Rhonda. She is very knowledgeable of KIA products. The other sales staff were friendly and we look forward to a long relationship with this dealership. We She is very knowledgeable of KIA products. The other sales staff were friendly and we look forward to a long relationship with this dealership. We have recommended Rhonda to other persons interested in KIA products. My husband said we would rate them a 10+. More

Our experience at Citrus Kia was excellent. There was no pressure at any time, and everyone was friendly and easy to work with. Mr. Slater was very personable and extrememly informative. He knew his product pressure at any time, and everyone was friendly and easy to work with. Mr. Slater was very personable and extrememly informative. He knew his product inside and out and was very helpful throughout the process. We were given time to review the dealer's offer on our trade-in, and when we finalized the deal, everyone, especially Mr. Slater, made it as painless and quick as possible. We were and are impressed with Citrus Kia and it's product. The warrenty is excellent and we are excited to be the proud owners of our new Kia Sedona EX. Hopefully we can learn all the innovative features without having to come back in for another of our new best friend Joe's demonstrations. Thank you everyone!! Donna and Gerald Mead More

We had a very good experience at Citus Kia. Joe Slater We had a very good experience at Citus Kia. Joe Slater was so great to work with. He was a very nice gentleman who when explaining the different face We had a very good experience at Citus Kia. Joe Slater was so great to work with. He was a very nice gentleman who when explaining the different facets of the Kia Optima, made it very easy to understand. More

Joe was great at getting me a great trade and new car price. Afterwards, he gave me the best tutorial on the car's features - ever! -- He spent an hour going over all the car's equipment and how it work price. Afterwards, he gave me the best tutorial on the car's features - ever! -- He spent an hour going over all the car's equipment and how it worked. More