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Maus Nissan of Crystal River - Service Center

Homosassa, FL

3.9
306 Reviews

306 Reviews of Maus Nissan of Crystal River - Service Center

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March 24, 2021

so far so good 'have had friends I sent to buy used cars and all 3 were not happy with servicing dept but for me, as I stated above so far so good if I become dissatisfied I will talk with David Maus as More

by michael seaha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
cory tevz, Gracen Acosta, Missy Lounsbury
Mar 30, 2021 -

Jenkins Nissan of Homosassa responded

Thank you for the awesome 5 star review and giving us the opportunity to serve you!! In regards to your friends, we apologize for falling short in serving them! Please have them reach out to either Cory Tevz (Service manager) or Richard Jackson (sales manager) at 352-628-4300. Please let them know if there is anything we can do to help to let us know!!

March 23, 2021

The staff was bitter towards every part of my service- I believe it to be because my warranty actually worked out for me and that angered them I paid for diagnostics with a 6,000 service tab and a flat tire More

by tracy.karlovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gracen Acosta
Mar 26, 2021 -

Jenkins Nissan of Homosassa responded

We apologize for the experience you had with us, and that we fell short of your expectations. please reach out to either Cory Tevz our service director or Richard Jackson our sales manager at 352-628-4300 for further assistance. Sorry again for your experience and if there is anything we can do please reach out.

March 23, 2021

We had an amazing experience thanks to the service staff that had our truck in and out super fast and arianny vicaino our sales person. More

by marival305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARIANNY VIZCAINO, Missy Lounsbury
Mar 30, 2021 -

Jenkins Nissan of Homosassa responded

Thank you for your kind words and complimenting the staff!! We are always here to serve you in regards to any and all of your automotive needs!! Thank you again and we can not wait to see you for your next visit with us!!

March 22, 2021

Nice as always took car of my car and always let me know what need to be fixed I would recommend them to anyone thanks again More

by TYEINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Missy Lounsbury
Mar 26, 2021 -

Jenkins Nissan of Homosassa responded

Thank you for taking the time out of your day to give us this awesome 5 star review!! We cannot wait to see you on your next visit, and please know we are here for any and all of your automotive needs!! Thank you again for this kind review!!

March 22, 2021

Excellent service and professional staff. Would definitely recommend them for any repair. Special thanks to Brandon who I worked with on my most recent repair. More

by bozscaggs1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 26, 2021 -

Jenkins Nissan of Homosassa responded

Thank you for leaving us this awesome 5 star review!! We are very happy that we met your expectations and Brandon took good care of you!! We can not wait to see you on your next visit!! Thank you again!!

March 22, 2021

employees were informative and courteous. They came to the customer lounge and kept me apprised of the status of my service. They let me know what maintenance I needed to get More

by gal102751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Missy Lounsbury
Mar 26, 2021 -

Jenkins Nissan of Homosassa responded

Thank you so much for taking time out of your day to leave us this awesome 5 star review!!! We are happy that we met your expectations and we can not wait to see you for your next visit!!

March 22, 2021

Excellent service and all my concerns were addresses and taken care of. My car drives better and they replaced my windshield wipers again free of charge More

by bgasner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta, Missy Lounsbury
Mar 26, 2021 -

Jenkins Nissan of Homosassa responded

Thank you for this awesome 5 star review, we are so happy to hear that we met your expectations!! Please know we are here at anytime for any of your automotive needs!! Thank you again and we can not wait to see you on your next visit!!

March 21, 2021

Employeees very friendly and accommodating. The time of servicing my vehicle has improved a lot. I noticed people getting agitated because a oil change was taking hours to be done. More

by jonim6776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dodge, Gracen Acosta, Missy Lounsbury
Mar 26, 2021 -

Jenkins Nissan of Homosassa responded

Thank you so much for the kind words and the awesome 5 star review!! We have been working hard to improve servicing time and glad that we met your expectations!! We can not wait to see you on your next visit and if you need anything automotive related we are here for you!! Thank you again!!

March 19, 2021

Always a wonderful experience with maus Nissan. The friendliest people and always willing to answer any question with a smile. Will return again for future business More

by rocketroger1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brooker, Danielle Phelps, Steven Barranco
Mar 29, 2021 -

Jenkins Nissan of Homosassa responded

Thank you so much for the kind words and this awesome 5 star review!! We pride ourselves in serving you and all of our customer's!! Thank you again for this awesome review and we can not wait to see you for your next visit, and please know that we are always here for any of your automotive needs!!

March 18, 2021

Very clean dealership and comfortable waiting area. Personnel are very helpful, polite and knowledgeable. They were on time and very cordial. Very pleasant experience. Good coffee too. More

by jmfgrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold
Apr 02, 2021 -

Jenkins Nissan of Homosassa responded

Thank you for the kind words, and yes the coffee is pretty tasty as well!! We thank you for taking time out of your day and leave us this awesome 5 star review!! We are always here for any and all of your automotive needs and we can not wait to see you on your next visit with us!! Thank you again!!

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