Jerry Seiner Chrysler Dodge Jeep Ram Casa Grande
Casa Grande, AZ
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I went to purchase a new car. I had great service the whole time I was there. They worked with me to get the price I wanted. The whole process did not take to long and I left with a smile on my face. whole time I was there. They worked with me to get the price I wanted. The whole process did not take to long and I left with a smile on my face. More
Arturo is a very pleasant person. He was proactive, and did an exceptional job of keeping us informed. We were pleasantly surprised and quite impressed when he called us the day after we picked up our car did an exceptional job of keeping us informed. We were pleasantly surprised and quite impressed when he called us the day after we picked up our car. It is the only time a sales person followed up with us after the sale. Thanks Arturo for spending so much time with us and making sure everthing went smoothly. Great job on the car. More
I dropped off my 2010 Chevy Equinox for service on Monday morning after ongoing problems with reduced engine power. Kirk asked if I needed a shuttle ride anywhere, and I told him that I work about 30 miles morning after ongoing problems with reduced engine power. Kirk asked if I needed a shuttle ride anywhere, and I told him that I work about 30 miles away in Tempe, well beyond the shuttle's route in Casa Grande. After about 10 minutes of waiting in the lobby, Kirk came back and informed me that I would be provided with a courtesy vehicle so that I could get to work. I understand that the normal procedure is to fully diagnose the problems, determine if they fall under the warranty, and, if they do, provide a rental vehicle. While some of the repairs I needed did fall under the scope of the warranty, this was not known at the time a courtesy vehicle was provided. All that was known was that a customer had somewhere else they needed to be, and efforts were made to make that happen. Kirk and Teena really exemplified "courtesy" and "service"...which is a very rare thing these days. I was able to continue driving the courtesy vehicle until Wednesday morning, although the work was completed on Tuesday evening, since I was unable to pick up my vehicle sooner. I already had a favorable opinion of this dealership after my husband and I purchased both of our vehicles last year, but my experience with your service department will guarantee our future business and will have me recommending you to friends and family. It is a huge inconvenience to have a car in need of repairs, but your service department made it as painless as possible and at a fair price, too. Thank you for really caring for your customers! More
After arriving at the dealership, we were introduced to Arturo. I had found a flier of his at a local business and wanted to test drive and compare a couple of vehicles. Arturo was very friendly, patient Arturo. I had found a flier of his at a local business and wanted to test drive and compare a couple of vehicles. Arturo was very friendly, patient, and informative. He allowed us to take the two vehicles on the same test drive to allow us to make the comparison. He made the buying experience enjoyable. After making our decision, we were introduced to Jeff Stone as the financial overseer. In the past I have experienced very stressful encounters dealing with the finance contact. Jeff was able to not only provide me with great service but he took the time to see if he could find a better financing package for me. He also made the experience an enjoyable and less stressful. Later that evening we were eating at a restaurant nearby and Arturo happened to also be eating there with his family. He made it a point to stop at our table to greet us and congratulate us once more on our purchase. It was nice to see that his friendliness carried over even off site of the dealership. Had he not stopped by, we may have not even noticed he was there. Yet, he made it a point to say hello. A few days later I needed to stop by the dealership to resign a few items and both Jeff and Arturo greeted me. While I had to wait for Jeff to finish with another customer, Arturo took the time to sit with me and ask me what I thought about the vehicle. It was nice to have such a personable and friendly experience. More
Very positive experience. Sales people were very helpful and worked hard to meet out needs and very informative on car features, etc. Finance dept. made the purchase simple and easy. Would and have recomme and worked hard to meet out needs and very informative on car features, etc. Finance dept. made the purchase simple and easy. Would and have recommended this dealership. More
I chose to Henry Brown based upon some reviews on the net. I arrived more than 30 minutes early for my appt and got to walk over the 2500 ram inventory without being asked what I was doing - I apprecia net. I arrived more than 30 minutes early for my appt and got to walk over the 2500 ram inventory without being asked what I was doing - I appreciated this. When Tony arrived, I felt at home, no pressure ever, I told him what my expectations were and I got the truck of my dreams. Jeff - the Finance Manager was courteous, professional, knowledgeable and quick. In the future I would go back and will recommend this dealership to others. Brian Ogule helped me with setting up service for my older dodge truck - he was friendly, patient and courteous. More
My experience was a good one. They were friendly and helpful with what i could afford. I'm enjoying the new car so far and would like to say thanks. helpful with what i could afford. I'm enjoying the new car so far and would like to say thanks. More
We were not looking to purchase the first day we went to look because we knew we had some credit issues. Dean, Gabriel and Jeff worked hard and got us an approval that day, we were ecstatic! Our first new look because we knew we had some credit issues. Dean, Gabriel and Jeff worked hard and got us an approval that day, we were ecstatic! Our first new SUV! Thanks to everyone and we highly recommend Henry Brown More
Was very pleased with the staff and first time process of purchasing a vehicle. Would highly recommend this dealership. Looking forward to my next vehicle puchase! purchasing a vehicle. Would highly recommend this dealership. Looking forward to my next vehicle puchase! More

