Jerry Seiner South Jordan Buick GMC
South Jordan, UT
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Called to buy a HD truck, Had the approval through GM financial already done, Asked them to only send it to them for finance, They called back and said it was approved through a different financial firm financial already done, Asked them to only send it to them for finance, They called back and said it was approved through a different financial firm. They did not ask my permission to send it to them nor did they have a signature approving my credit pull. When I reminded Frank that I only wanted it sent to GM He replied with he was my advocate to get things done. I already had it done. Very poor customer service and a very bad salesman. In the past I have had a great experience with this dealership. It is to bad they let this happen. More
Worst experience ever. We bought a car over Labor Day weekend. We test drove three cars, settled on one within an hour of getting there. Five hours later, we finally left. The wait was ridiculous to buy weekend. We test drove three cars, settled on one within an hour of getting there. Five hours later, we finally left. The wait was ridiculous to buy the car. They gave us a key that didn’t go to the car. We had to get it programmed. We got a call a month later telling us they never performed emissions. We had to pay for and do that on our own, we were told they wouldn’t reimburse us for that. When we took it for emissions , they told us every filter was filthy, nothing had been done and the Jerry seiner inspection they said was done was clearly not done. We would never return, had a poor experience, and when we talked with mangers they offered nothing to correct the issue. More
I purchased a 2013 GMC Terrain, It is January 11th. It has been in the shop twice. I have had to pay for the first visit. I purchased a warranty that didn't cover it. Then the engine's timing chain bro has been in the shop twice. I have had to pay for the first visit. I purchased a warranty that didn't cover it. Then the engine's timing chain broke two weeks later. They care the WORST DEALERSHIP ever. Buyer's beware. They don't stand behind their vehicles they sell even with a warranty. DON"T BUY FROM THEM. You will get nothing but a headache. They also haven't given me my license plate after two months. THEY ARE TERRIBLE!!!!! More
just bought a car from these guys. all cash. they lied to me about the inspection and having nothing wrong with it. the very next day I took it to an actual dodge dealer to be told the transmission is slippi me about the inspection and having nothing wrong with it. the very next day I took it to an actual dodge dealer to be told the transmission is slipping when it warms up to temp. the exhaust manifold bolts are sheered off and has a loud tick at cold start from the exhaust leak (7 hours of labor to fix and $1,000) conveniently they had it warmed up when i drove it so i wouldn't hear the tick. the brakes are warped and toast. but yet they told me they did a full inspection and everything was perfect and tbe brakes were new. I now have over $2,000 in repairs plus possibly a new transmission that needs to be done and they will not help with any of it. I do not recommend buying a car from them. don't trust their inspection. whoever did the inspection needs to be fired. Tim, Jason. and Jesse on the GMC side. stear clear people! I am posting this review on every social media you guys have until you fix this vehicle right! I gave you over $20,000 in cash! even as I was leaving and started it up after it sat awhile I asked what that tick was and Tim told me dont worry its a Hemi thing.....liar! you all knew you were selling me crap More
They were on my team! I had been looking for a couple of months for a new truck. The Seiner team was very helpful in guiding me through the decision making process. They I had been looking for a couple of months for a new truck. The Seiner team was very helpful in guiding me through the decision making process. They gave me honest feedback. I definitely would recommend them. More
Nice and simple experience, brought my truck in for a oil change, they didn’t rotate the tires cause they are brand new, they checked for recalls, then went to work got it done in a reasonable time frame. Th change, they didn’t rotate the tires cause they are brand new, they checked for recalls, then went to work got it done in a reasonable time frame. Then I used one of my prepaid oil changes. Simple. More
Was told to go buy a truck from !!!! Horrible Sales Managers We were going to buy a car from Jerry Seiner GMC but Lindsey the store manager didn't want to hear anything and wouldn't let me put a hold on the truc We were going to buy a car from Jerry Seiner GMC but Lindsey the store manager didn't want to hear anything and wouldn't let me put a hold on the truck with my pre-approved loan or Credit card We are over 200 miles away. To make matters worse the Sales Rep Pete was in la-la land and didn't understand how to do anything. I then was transferred to The General Store Manager Brad who told me off and told me to go to and buy a truck and he is the General Store Manager. I would not buy from this company Ever if they are going to treat me like this what are they going to do to you. More

