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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,693 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,693 reviews

September 05, 2026

The dealership was very friendly and very professional. They went out of their way to get the car delivered the next day. They were patient to answer any questions we had. More

by davisbj
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Jerry Ward Autoplex responded

Knowing that delivering your BMW 330 the next day met your needs means a lot to our team. It’s rewarding to know our friendly, professional approach helped you feel at ease and that we could answer all your questions.

August 28, 2026

I had an appointment for 11 and it was 11:32 before my truck was pulled in, I was quoted a price when making appointment and was charged more when it was time to go More

by chriscraddock0670
Recommend Dealer
No
Employees Worked With
Service dept
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Sep 03, 2026 -

Jerry Ward Autoplex responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Chris. Thank you for bringing it to our attention. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 27, 2026

They saved me from making a big mistake with another car dealer. Most places wouldn’t go that far. Thank you Norman More

by taylojim76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2026 -

Jerry Ward Autoplex responded

Thanks for the five-star rating! We’re glad Norman could look out for you and that our team went the extra mile on your purchase of the used Ford F-150.

August 24, 2026

Jerry Ward Autoplex is filled with great people who take care of you. Quick and easy process! Can’t recommend the folks at Jerry Ward’s enough! More

by stevenweaks74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 24, 2026 -

Jerry Ward Autoplex responded

We’re glad the purchase of your Jeep Compass felt quick and easy. Hearing that our team took great care of you is very rewarding. Your recommendation means a lot to us.

August 23, 2026

Excellent experience Everyone there was very nice and we had a great experience. I love my new van. More

by lasterjen
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Print
Aug 23, 2026 -

Jerry Ward Autoplex responded

Knowing everyone on our team made you feel welcome and that you love your Chrysler Voyager is rewarding. Your kind words and five-star rating mean a great deal to us. Enjoy many wonderful miles behind the wheel of your Voyager.

August 23, 2026

I already did this so I will not go into detail again but my experience with Jerry Ward Autoplex maintenance has been very good! ?? More

by nancy
Recommend Dealer
Yes
Employees Worked With
Amy
Print
Aug 23, 2026 -

Jerry Ward Autoplex responded

Thanks for the five-star rating! We’re glad the service on your Kia Optima went smoothly and appreciate your positive feedback.

August 13, 2026

It was great They were very polite and helpful and made sure I was taken care of More

by dustincramer24
Recommend Dealer
Yes
Print
Aug 17, 2026 -

Jerry Ward Autoplex responded

Thank you for sharing your experience with us, Dustin! We're happy to hear it went well and truly appreciate your feedback.

August 12, 2026

Seamless experience front to back I had a wonderful experience! Everything was seamless from start to finish! More

by Michelleleshort
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Akers
Print
Aug 12, 2026 -

Jerry Ward Autoplex responded

We’re glad the purchase of your Hyundai Palisade felt seamless from start to finish. Knowing that experience felt effortless means a lot to our team.

August 12, 2026

Thank you for the amazing car and great service! Y’all made buying my first car easy and a wonderful experience! Thank you so much! More

by Jcwelch2169
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 12, 2026 -

Jerry Ward Autoplex responded

Knowing that buying your first car felt effortless and enjoyable means a lot to our team. Our team is pleased we could guide you through purchasing your MINI Cooper Countryman.

August 07, 2026

Great Service Highly recommend for service work Excellent staff Friendly Professional and best deals around More

by Ut38261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 07, 2026 -

Jerry Ward Autoplex responded

Knowing you recommend our service work on your GMC 3500 means a lot to our team. We’re glad our staff could offer the friendly, professional care and great value you expected.

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