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Jerry Ward Autoplex - Service Center

Union City, TN

4.7
107 Reviews

107 Reviews of Jerry Ward Autoplex - Service Center

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September 15, 2022

Excellent service out the problem that I was having with my tires my car rides More

by Teemayberry
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Very friendly place. They will help you anyway they can. The shop will do anything to fix your vehicle. Just a great place to shop. More

by m.caldwell56
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Dunn is awesome
August 27, 2022

Very Polite, always willing to help out & go beyond the extra mile. Great service too. More

by dajh5223
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girl in service department very helpful.
August 20, 2022

Great service, very professional and courteous. Robert is awesome and delivered on what he told us would happen and it did just as he promised. Thanks! More

by saeiou
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Huffstetter
August 19, 2022

They were so nice and helpful! They took care of me when I needed most! More

by lhope12
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mr Mark and Mr Russ
August 13, 2022

Guys met me at door. Pouring down rain. Visited with me while I got a new battery. All very courteous. I am 75 years old. More

by LONNIE1119
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know all their names
August 05, 2022

been doing business with norman and the dealership fir several years. everyone has always been so nice More

by lori1230
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Service dept stinks u need new techs I paid a diagnostic fee and they tell me nothing is wrong and it is still doing the same thing. I bought this car the day after it hit your lot so ubdid not do a good in More

by Dongreen1948
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tony Dobson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service woman answers the phones and the so called mgr of service dept
July 30, 2022

Super quick Reasonable priced Great Staff Delivery and pick up service Coffee if you wait Clean More

by Ut38261
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

If you want to purchase a car, you need to go to Jerry Ward Autoplex in Union City. Their salesmen are friendly and very helpful. We purchased a Toyota Rav 4 with low mileage and we love it. When you go More

by Jane Dorton
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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