Jerry's Chevrolet Cadillac Buick GMC

Scotty took the time to show me ever detail for operating the truck its a lot to grasp. H emade sure my )n star was activated. He has been there to take care of me after the deal. I took my chevy back f the truck its a lot to grasp. H emade sure my )n star was activated. He has been there to take care of me after the deal. I took my chevy back for a paint chip which was on it when I bought the truck and a tie-down was not flush with the bed and the tires needed balanced and the inclination sensor needed to be installed. I contacted Scotty and had him make the arrangments for a loaner. I was there at 8:00 in the morning Tuesday and out of there in 15 minutes in a new truck for a loaner. I waited till 4:00 and called Scotty he said they had just finished the service department work and was taking it to the body shop. He was sorry it took so long they had to put a new tire on, and it would be late the next day. I took the loaner home he called me later and said it would take a couple of days to fix the hood right and we were looking at Thursday. I figured it would take a while to fix right. He called me Thursday about 2:00 we made arangements to meet in Ft Worth so I did not have to drive so far I live on the other side of Dallas. We meet and traded out vehicles he had washed it filled it. The Body shop did one of the best jobs on my hood I have ever had done. I have caused my fare share of body work in my day. The truck drove like a Cadillac for thousands less. I may not have time to drive to Jerrys for oil changes but it would still be a tempting deal with gas so high. The service work was second to none Scotty service after the sale was stellar to say the least. Tahnk you Jerrys for being the bets dealer =ship I have been to. More

Rocco was great... Ended up having an issue with an extra passenger... A cricket had gotten into one of the tail light fixtures. That was immediately taken care of... Good experience. passenger... A cricket had gotten into one of the tail light fixtures. That was immediately taken care of... Good experience. More

I found the vehicle i wanted and had a very nice sales person to help me with all of my questions. I feel like the price was good and when I drove away I was very satisfied with the purchase. person to help me with all of my questions. I feel like the price was good and when I drove away I was very satisfied with the purchase. More

We showed up on Saturday afternoon around 4:30 the dealership closes at 6:00 pm. Randy met us at the vehicle we had pulled up to and gave us a run down, got us keys for a demo and had our truck appras dealership closes at 6:00 pm. Randy met us at the vehicle we had pulled up to and gave us a run down, got us keys for a demo and had our truck apprasied while we were gone. When we returned he was waiting for us in the parking lot. We entered the building and the first thing i saw was the Bull Pen which i hate! I figured the pressure was on, I was wrong we discussed the vehile we were looking for and he had found it at another dealer in about 5 minute we discussed the price and color and when he could have it on the lot which was on Monday afternoon. I asked about the numbers and finance and with in about 15 minutes he had us a box to clean out our trade in. when we done the finance guy was waiting on us, when we finished with him Randy had a demo gased up and ready to go for us to use until Monday when ours arrived. It was actually a very pleant 2 hours spent at the dealership and my wife a new vehicle. Go figure we were done about 6:30 pm on Saturday evening. Excellent Dealership very Friendly NO Pressure Purchase! Our vehicle was waiting on us when promised, Randy covered every detail of the Vehicle before we left the lot. I am very pleased with my Experience and look forward to my next purchase in the Future. Thanks! More

I have bought several vehicles from Bob, he is the best! He makes buying a vehicle a better experience. He doesn't try to play game and is vey straight-forward!g He makes buying a vehicle a better experience. He doesn't try to play game and is vey straight-forward!g More

Marc is the best salesperson we have ever worked with, lets you know all about the cars he sales and keeps up with you as a customer, I will highly recommend Marc to anyone looking for a car !!! lets you know all about the cars he sales and keeps up with you as a customer, I will highly recommend Marc to anyone looking for a car !!! More

There was no pressure to make a purchase and they were very friendly and helped with all my questions that I had. I would definatly refer others to purchase at this location. No problems at all getting very friendly and helped with all my questions that I had. I would definatly refer others to purchase at this location. No problems at all getting the extra stuff installed on the vehicle. Fantastic experience!!!!! More

My experience with Jerry's GM dealership began on line. Mr. Cutshall was curteous and willing to do whatever he could to make the deal work for me. Upon meeting him in person, I could not have been more s Mr. Cutshall was curteous and willing to do whatever he could to make the deal work for me. Upon meeting him in person, I could not have been more satisfied with his efforts to make me a happy customer. It was worth the drive to Weatherford from Sulphur Springs. I love my new Verano! More

This I hope is for the Jerrys dealerships in Weatherford, TX. We have done business with them for many many years. Actually, have some family friends working there and until now, have always had pleasant exp TX. We have done business with them for many many years. Actually, have some family friends working there and until now, have always had pleasant experiences. We had xxxx trying to get in touch with anyone and its no surprise. As soon as we pulled up we were greeted by a salesman, but as we were waking around looking we told him exactly what we were interested in and the price range we would like to be in- we walked past a truck and my husband states he really likes it- the salesman walks over looks at the tag and says it out of your range. After we look at every truck out on the lot we go on and look on the Internet- the same truck that we like and that was out of our range was listed for $5,000 less than the sticker price which put it right in our range! So as we sit and wait for financing I notice another salesman on his phone arguing with another salesman wanting a certain vehicle that want there. Then there was a salesman checking out his Facebook. Not one person acknowledged we were there besides our saleman who left us sitting to go check out other vehicles we might be interested in? After sitting for hours we decide to go grab a bite to eat- we come back only to hear there's no news and our saleman is no where to be found. The finance guy told us he would call the next morning as soon as he heard from the lender- he never calls. My husband has to call to find out they found a lender and that we new to come in and sign. We go on my lunch break- sign paper work and the finance guy keeps the contracts I signed and tells me the lender has to approve my income before he will give them to me. Then tells me out salesman is off and someone else had the truck all cleaned up, the keys, and a temp tag printed. The salesman was out of the picture from then on- it would have been common courtesy to let us know he wouldn't be in bit someone else would be taking care if us. The finance manager told us he would call the finance company and make sure they approved the income and would get back to us the following day. Again he doesn't we called him 4 times and never heard a word. I went out there late that afternoon and when I walk in his office he tells me y'all have called a bunch today ( yet we had never heard back?) then says he isn't calling the fianance company we just have to wait it (not what he's said the day prior). As I walk outside he comes running out the door and says you must've good luck they just called and approved it. 2 WEEKS later I call the bank where I had a loan on the car I traded in- it still hasn't been payed off. And I only had a few grace period day before it accrued late fees. I didn't want that I had always paid on or before my due date and the only reason I didn't pay that payment is because it was included in the payoff quote they had given the dealership. I called to talk to the finance man I has delt with- they said he wouldn't be back until the following week but tried transferring me to another man. I called a minimum of 4 times throughout the day left messages each time and never received a call back. I eventually had to call and ask for someone in charge and magically I didn't get transferred to a manager but to the guy I has lefts message after message for. He told me the finance company was working on verifying employment and that they weren't paying off the vehicle until the loan went through and to give him an hour and for ME to call him back. I did- no answer left message. He never called back that day or the following morning- about 3p that next day I call back he doesn't answer I then leave another message and call the front desk again- ask for a manager or someone above him and like magic again he picks up the phone doesn't even listen to me talk and tells me they sent off a payoff check 2 days ago and that the bank should get it soon. (Yet 1 day ago it hasn't been sent yet.) The biggest problem here is the many times I asked for a manager or someone above these finance guys I got them instead. The second issue is everyone i talked to couldn't tell the truth to save their lives. Never again I would almost rather get good customer service and screwed on a loan than to deal with that again. More

Very good experience with everyone encountered. Planning on doing business again. Treated me as an adult not like the other dealership that had contact with. on doing business again. Treated me as an adult not like the other dealership that had contact with. More