Jerry's Ford of Leesburg

Go to another dealership I found my dreamcar at Jerry's. I called and test drove the car in the same day (Friday), put a down payment on it and was ready to buy on Monday. Whe I found my dreamcar at Jerry's. I called and test drove the car in the same day (Friday), put a down payment on it and was ready to buy on Monday. When Monday rolls around I get a call that the car has been sold to someone else but they can find me another one. Im sorry? What? MMMMM no thats not really how the whole "down payment" thing works. So after a lot of issues they finally find me another of the same make and model, not the color I wanted but I still liked it. So after all the fees and nonsense theres another 7,000 tacked on to the original price. After ordering placemats with them, they were sent to the wrong address and they were not even for my vehicle. AND they weren't the $300 weather tech ones I ordered instead they were a crappy $40 set for a ford explorer, I have a ford fusion. After that was all settled and having to pay to ship them back (never got reimbursed like I said I would). I realized that my car has 1,081 miles on it however my "trip 1" has 1,084 miles on it.... sketchy? I think so. I am still waiting 5 months later for a discount I was supposed to receive that they would get to me. Many e-mails have been sent with no response. Jerry's Ford SUCKS, get your vehicle somewhere else. More

Outstanding experience! Big thanks to Cam Cohen with the purchase of the 2015 EcoBoost mustang! Outstanding customer service and attention to detail! Made the experience a me Big thanks to Cam Cohen with the purchase of the 2015 EcoBoost mustang! Outstanding customer service and attention to detail! Made the experience a memorable and enjoyable one and look forward to doing business with Cam in the future, keep up the great work! More

Worst buying experience EVER! Terrible experience. Per internet and text messaging pricing agreement confirmed...so I thought. Price NEVER did reduce to what I said I would pay (5 Terrible experience. Per internet and text messaging pricing agreement confirmed...so I thought. Price NEVER did reduce to what I said I would pay (52,250); yet, it was agreed to and I have the emails to prove it. I also have the internet pricing documentation and NEVER received the internet savings I was promised, but was told I had to pay an extra 1,000 just to finance via Ford. However, they NEVER ran my credit 3 days earlier like they said UNTIL they had me to have my elderly, disabled father to drive 5 hours to the dealership ONLY to learn this and yet another price change. Then to top it all off, they threatened to have me arrested for being upset. As a result, I would not buy anything from them even though my dad would have gladly cosigned if needed. I plan to contact the BBB and VA Att. Gen. NOT for my self BUT hopefully, for the sake of other potent. buyers. One can only pray for such an organization...they need it since they have to lie to sell vehicles. More

Worth the trip from New Jersey! I highly recommend Mouhammad Gab-allah here at Jerry’s Automotive Group in Leesburg, Virginia. I contacted more than 10 Ford dealers looking for a I highly recommend Mouhammad Gab-allah here at Jerry’s Automotive Group in Leesburg, Virginia. I contacted more than 10 Ford dealers looking for a new 2014 Mustang. I received the typical responses, whether they were automatically generated or not, saying ‘come down to our dealership’ and ‘we will beat any price’. I came across several dealerships that would not provide much information unless I physically came down to the dealer or ran a credit app. Clearly this is an issue since I am from New Jersey, and most dealerships were at least a 4 to 6 hour drive. When Mouhammad contacted me, I can tell the conversation was different from the rest. He was straight to the point, with absolutely no gimmicks. He was very honest and responsive. He answered all my questions and gave me an actual quote. He tried his best to work with my offer; there was even a specific discount where I needed to sign up for a subscription, but turned out you need to be a member for a specific time to qualify for the discount. Mo reimbursed me for the misunderstanding, no questions asked. With that said, we came to an agreement, scheduled a time for pick up. I drove about 5 hours to their dealership, and the experience was phenomenal. There were NO ‘hidden fees’, and the price we agreed on was what I paid. I was also introduced to Jamie Howley who provided more detail about the car’s warranty and other options they had available. I then also worked with Sarah Eberle who is the Finance Manager. She was a pleasure to work with. No pressure whatsoever and was also straight to the point. Jerry’s Ford of Leesburg, thank you again for the amazing experience, politeness, and all of your hard work. You have an excellent team! I hope to do business again! Thank you also for making my round trip of 10 hours driving worth it! More