Jerry's Ford of Leesburg

I've been in the buying of automobiles for thirty-plus years. This by far is the best experience I've had at a dealership. Keep up the good work. A special shout-out to Anis, awesome job. Thanks! years. This by far is the best experience I've had at a dealership. Keep up the good work. A special shout-out to Anis, awesome job. Thanks! More

Had a great experience with the Team at Jerry’s ! Jo was of great help and so was the financial team ! I called in on a Thursday morning to inquire for a Ford Fiesta 2019 they had in stock i mind you Jo was of great help and so was the financial team ! I called in on a Thursday morning to inquire for a Ford Fiesta 2019 they had in stock i mind you i live in IL after a few calls we managed to come to a agreement the following day i flew to VA once i got to the dealership the car was sitting in front freshly washed and detailed the staff gave me a warm welcome and all the paperwork ready in less than 5-10 minutes i was hitting the road back to IL 10/10 Fast / Reliable / communication was amazing and nice guy to conduct building with ! Would do business here again ! More

I have had issues with my car and been to different dealers that were unable to fix it. Jeff (service manager) at Jerrys Ford was great and took care of the car and us! Everyone was so nice and helpful dealers that were unable to fix it. Jeff (service manager) at Jerrys Ford was great and took care of the car and us! Everyone was so nice and helpful! More

They do have some unnecessary fees to deal with, but they removed them for me without issue. I appreciated they made them time to go over my new vehicle with me thoroughly. removed them for me without issue. I appreciated they made them time to go over my new vehicle with me thoroughly. More

Jerry’s Ford is always a wonderful experience. The Customer Service, the expertise, and the dealership’s cleanliness cannot be beat. The Customer Service, the expertise, and the dealership’s cleanliness cannot be beat. More

I have always taken my Explorer to Jerrys Ford Leesburg for service. The service team has always been professional, and the estimates very rarely go over the original estimated service price. for service. The service team has always been professional, and the estimates very rarely go over the original estimated service price. More

Worst car buying experience I have ever had, purchased a car and had major engine issue following day. Dealer refuses to assist in repairs. Took a month to transfer a registration, communication is terrible car and had major engine issue following day. Dealer refuses to assist in repairs. Took a month to transfer a registration, communication is terrible. The GM doesn’t answer any phone calls or emails and never replies back. They have unnecessarily expensive add on fees. Would love to hear a response back from the GM but good luck with that More

After receiving an estimate for repairs to a crank shaft engine warning code I pulled the vehicle and checked the repair codes myself. There were multiple codes not mentioned in the estimate. Was this int engine warning code I pulled the vehicle and checked the repair codes myself. There were multiple codes not mentioned in the estimate. Was this intentional? It turned out the issue was a low fuel pump pressure in the gas tank's fuel pump, and the engine was not getting adequate fuel. The vehicle was in a "safe" mode to protect the engine. That was the root of the problem. Even though the engine repair codes included it, it was not diagnosed in the repair estimate. Why? More

It was a fantastic experience from beginning to end. I really appreciated that they were not pushy salesmen and women. They had no problem letting our mechanic test drive and check the car out. Treated I really appreciated that they were not pushy salesmen and women. They had no problem letting our mechanic test drive and check the car out. Treated us great. Price was great too. Caroline was our sales person, would like to thank her again for being so kind and easy to work with. My only disappointment was the warranty. Only covers 50% of some things and not a great warranty either. I was told by the another sales person it had a warranty before I looked at the car. Then when we went to purchase they said that it had no warranty. Because it was in the texts conversation, they did honor it. Purchased a 2017 Ford Explorer. Will definitely purchase from them again! More

As usual, upon arrival to service my 2019 Ford Fusion, I was met by a professional and friendly service team. They communicated with me during the service visit, advising me of the progress. The car was rea was met by a professional and friendly service team. They communicated with me during the service visit, advising me of the progress. The car was ready for pick-up rather quickly. Thank you, Jerry's Ford Service More