Jerry's Hyundai

Overwhelmed with the Service Department On my way to work that morning and my 2013 Veloster would not accelerate, so I called a towing service and had it towed to Jerry's Hyundai Service Dep On my way to work that morning and my 2013 Veloster would not accelerate, so I called a towing service and had it towed to Jerry's Hyundai Service Department. Later that day I received a call from Nick Northrip; he informed me that he would be my service advisor and explained what they had determined to be the problem. It sounded expensive, but he had already checked and I was covered under the 100,000 mile powertrain warranty...Great News! Picked my car up on Thursday evening just before closing time; on the way home I noticed an unfamiliar noise, so first thing Friday morning I took it back to Nick. Within 15 minutes he informed me that he and his technician agreed with me and would need to keep the car; he offered a "loaner" which I accepted. Long story short...it was determined that I needed a new engine and once again he had checked and it would be covered under the 100,000 mile warranty. He put me in a brand new "loaner" car (2019 Sonota with 83 miles), had to get corporate approval to replace the engine, kept me informed and went above & beyond. By the way my car had 93,800 miles when I brought it in and it was purchased at another Hyundai dealership. More

Easiest Vehicle Buying Experience EVER! We are so happy with our Santa Fe! Our entire vehicle shopping and buying experience was pleasant and seamless thanks to Jason Bailey. He was atten We are so happy with our Santa Fe! Our entire vehicle shopping and buying experience was pleasant and seamless thanks to Jason Bailey. He was attentive, polite and never intrusive like past experiences. His attention to detail and follow up since our purchase has been amazing! More

Great experience in a nut shell Friendly service,got me in the car i wanted, and payments almost on the money that i requested. Jason Bailey is a heck of a salesman Friendly service,got me in the car i wanted, and payments almost on the money that i requested. Jason Bailey is a heck of a salesman More

No Pressure After extensive online research I finally gave in to the chat pop-up while on Jerry's site; the next day I received a voicemail from Joanna, then we h After extensive online research I finally gave in to the chat pop-up while on Jerry's site; the next day I received a voicemail from Joanna, then we had conversations via email. It took me a week to narrow down what I wanted and the help that Joanna provided was awesome. I was impressed with her vast product knowledge and the ability to explain the differences between packages in detail. More

ABSOLUTE PERFECT i CAME INTO JERRY HYUNDAI AFTER LEAVING THE DEALERSHIP IN GRANBURY. MET JASON BAILEY AND TOLD HIM EXACTLY WHAT I WANTED AND EXACTLY WHAT I WAS GOING i CAME INTO JERRY HYUNDAI AFTER LEAVING THE DEALERSHIP IN GRANBURY. MET JASON BAILEY AND TOLD HIM EXACTLY WHAT I WANTED AND EXACTLY WHAT I WAS GOING TO DO. HE DID ABSOLUTELY EVERYTHING I ASK AND BEYOND, NO PRESSURE JUST DID WHAT I ASK. HIS FINANCE MANAGER WENT ABOVE AND BEYOND AND MADE IT HAPPEN. THE HYUNDAI PLACE IN GRANBURY JUST DIDN'T LISTEN TO WHAT I WAS TELLING THEM AND ASSURED ME NO ONE COULD BE CHEAPER THAN THEM. WELL JERRYS WAS 3,000.00 CHEAPER. WOULD RECOMEND THESE 2 GUYS ANYTIME. More

Feels like family! This is our 3rd car with Jerry's but 2nd with Jason Bailey. He has been always awesome with us, nice, great attitude and goes way above and beyond the This is our 3rd car with Jerry's but 2nd with Jason Bailey. He has been always awesome with us, nice, great attitude and goes way above and beyond then you expect! He loves his job and knows his stuff as every detail of the vehicle you get he knows it like the back of his hand. I will always go back if he's there cause he makes us feel at home and takes care of us. More

EXCELLENT!! We had a really great experience with Jerry Hyundai and the BEST salesman ever, Mario Rivera!! He took excellent care of us from start to finish! He We had a really great experience with Jerry Hyundai and the BEST salesman ever, Mario Rivera!! He took excellent care of us from start to finish! He made our car buying experience AWESOME! If your looking to buy a car go see Mario he will take great of you!! 🤗🤗 More

Amazing Customer Service , great work and great prices. They send certificates for money off every month! Won’t take my car anywhere else! Thanks Jerry’s Hyundai you’re the be , great work and great prices. They send certificates for money off every month! Won’t take my car anywhere else! Thanks Jerry’s Hyundai you’re the best! My second car with y’all and it drives like a dream! Warranties are great and service is great as well as the sales team! No hassle just overall an excellent experience! More

Instant friends We had the most pleasant of all buying experiences with Colin Harris in sales and Brandon Adkisson in finance... 2 sweeter guys you’ll never meet. We We had the most pleasant of all buying experiences with Colin Harris in sales and Brandon Adkisson in finance... 2 sweeter guys you’ll never meet. We got an awesome used truck for a very fair price and the process was smooth and easy, will definitely return for future purchases or just to say hello. It was a refreshing change from the typical auto buying experience. More

Dayana Northrip is amazing! What a pleasant and stress free experience! Everyone at Jerry's Hyundai was kind, professional, and helpful, but Dayana was the star of the show. She What a pleasant and stress free experience! Everyone at Jerry's Hyundai was kind, professional, and helpful, but Dayana was the star of the show. She patiently helped me better understand the benefits and features of the many cars I was considering, as well as how they compared to each other. She listened to my personal preferences and wishes but didn't pressure me in the least. She even worked with finance to ensure I could the most bang for my buck. In the end, I ended up with best car out of the bunch without breaking the bank. I've already recommended her to numerous family and friends and recommend her to anyone reading this review. I assure you, you will walk away smiling! More