Jerry's Hyundai

Jerry's Hyundai is The Place Buy your next fuel efficient and well-made vehicle here! Super service without being pushy, fair prices, great facility. Easy to deal with and they Buy your next fuel efficient and well-made vehicle here! Super service without being pushy, fair prices, great facility. Easy to deal with and they follow up to your satisfaction. I will buy here again. More

My Experience I drove all the way from Roscoe for this vehicle, because the staff was friendly, not pushy, and the price was right. I had called several places ove I drove all the way from Roscoe for this vehicle, because the staff was friendly, not pushy, and the price was right. I had called several places over the past several weeks while looking for a new vehicle, just to ask specific questions. ALL the other places I called would end up hounding me after one call. When I called and spoke with Colin, he was very knowledgeable of the questions I asked, and never once tried to sell me a car on the spot over the phone!!! After more searching, I contacted HIM again, and he was able to have a car ready for me that met all my expectations and pricing before I ever even made the long drive from Roscoe to Weatherford. He was very down to earth, and nothing like I expected a car salesman to be. I was really dreading the experience of buying my first car (you've heard the horror stories), but my research prior to arrival, and the wonderful staff at Jerry's Hyundai made the experience wonderfully easy and pain-free. My car was ready for a test drive when I arrived, and the process from pulling on the lot until paperwork was signed and I was off the lot with my new car was just over an hour. And just to be perfectly clear-I DO NOT HAVE EXCELLENT CREDIT-so I know the customer service I received wasn't due to being some "important person". I will be sticking with Jerry's Hyundai for all my future car needs for years to come! More

Nice place We came in late on a Saturday and felt welcome. Most places you get the "vibe" that they want to go home, the people at Jerrys we're ready and willing We came in late on a Saturday and felt welcome. Most places you get the "vibe" that they want to go home, the people at Jerrys we're ready and willing to stay as long as it took. More

Flawless Worked extremely hard to make the deal right! Above and beyond!!! Knew exactly what we could do and personally made it a goal to achieve this! Worked extremely hard to make the deal right! Above and beyond!!! Knew exactly what we could do and personally made it a goal to achieve this! More

Great customer service! Derek Simpson went out of his way to make sure that I was taken care of and understood everything about the Hyundai Sonata that I was buying. Thanks f Derek Simpson went out of his way to make sure that I was taken care of and understood everything about the Hyundai Sonata that I was buying. Thanks for a great experience! More

Unacceptable - Staff is clearly undertrained or not managed. Last week I took my car(2013 Hyundai Azera) in for repair. In front of the service writer and service director the car demonstrated an ignition probl Last week I took my car(2013 Hyundai Azera) in for repair. In front of the service writer and service director the car demonstrated an ignition problem of not starting. After keeping the car two days, they adjusted a cable as a guess attempt to resolve the problem. I was told, since the problem did not present itself again while in their possession they could not replace/repair, but only adjust what they thought may be causing the problem because the car is still under warranty. I was not pleased and did not feel my car was dependable/reliable during these hot summer days. The second time I drove my car, it did not start again. Today(Saturday) when the car did not start in a hot parking lot, I called to speak to service to ask, "OK what's the plan now?"; it was 1:55pm. I was greeted by the phone receptionist by saying, "hold please." After holding for over 5 minutes, I was then asked how to direct my call. I asked for "Service Department". I was then put on hold again until 2:07 pm when another receptionist answered my call again. She told me the service department closed at 2:00. My question was, "Why have I been on hold then?" At that point I realized there was clearly a staff training problem and asked to speak to a manager or supervisor. I was told he was not on the premise, but I could reach him(Steve Jimenez) Monday morning. The receptionist I spoke with secondly did in good faith approach someone leaving the premises and he(Jeremy) did return my call. He did look up my car history and will have Josh Gonzales call me on Monday morning. We will see. Earlier this year, I had another warranty issue with my car's windshield wipers. I specifically waited until it was a rainy day so again the service writer/director could clearly see the wipers skipping across the windshield. I was the told that the wipers were adjusted according to specifications, so there was nothing they could do. I have expressed both times that the above issues are safety concerns. As you cannot drive without proper windshield wipers and the lack of dependability of your car starting in the extreme heat in the summer. I say the service staff is undertrained as they do not look at you when they speak. They mumble. They do not conduct themselves professionally. i.e.... they do not get back with you in a timely manner. My previous car was a Hyundai Santa Fe. I did not experience any warranty restrictions such as I am with the Azera, which I purchased from Jerry's. I would love to speak to a manager regarding the above matter. I would also like to speak to Hyundai Headquarters as that is next point of contact. More

DONE DEAL! Jerry's got the deal done when 4 other dealerships could not and at the price I wanted. Good job Richard and to the team and Jerry's! Thanks again! Jerry's got the deal done when 4 other dealerships could not and at the price I wanted. Good job Richard and to the team and Jerry's! Thanks again! More

new car review good nice kind thoughtful respected helped loving what is most important to me is a christian atmosphere even if the world is far from God I love God good nice kind thoughtful respected helped loving what is most important to me is a christian atmosphere even if the world is far from God I love God and the staff are christians too. So it was good to know they cared for me as Christ would. More

Great, Honest positive experience. Another positive experience with Jerrys Hyundai. Brian Page had been great twice - and I also learned he's a manger now, so great to know they promote Another positive experience with Jerrys Hyundai. Brian Page had been great twice - and I also learned he's a manger now, so great to know they promote good people within!!! This time I got to work with Dayana as well and she's very nice too. It is worth the hour drive for me coming from Irving. Both times they were able to exceed my expectations and no bs from them either. Extremely helpful and would highly recommend! Thanks! More

Excellent Second car buying experience and was great. Adam greeted us the second we got there and worked with us patiently the entire time we were there. We fel Second car buying experience and was great. Adam greeted us the second we got there and worked with us patiently the entire time we were there. We felt very comfortable and Adam was able to help and answer any questions we had. More