Jerry's Toyota
Baltimore, MD
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977 Reviews of Jerry's Toyota
Paul was excellent to deal with. He was patient and extremely knowledgeable. Worth the drive from Pennsylvania AND we got exactly what we were looking for!! He was patient and extremely knowledgeable. Worth the drive from Pennsylvania AND we got exactly what we were looking for!! More
Customer service has been getting very bad in the pass 2 years! Waited 1hour to see a service advisor! years! Waited 1hour to see a service advisor! More
I just picked up my 2025 4Runner SR5 from Jerry’s Toyota, and the experience was great from start to finish. The staff were friendly, transparent, and kept me updated during the dealer transfer process. My s and the experience was great from start to finish. The staff were friendly, transparent, and kept me updated during the dealer transfer process. My salesperson Khalid, made everything smooth — even the tag and paperwork were ready right on time. Love my new 4Runner! More
They lie a lot about the price and inflate the final cost. Went in for a 22k car and the final price was almost 42k. Lots of hidden charges. Salesmen and fibane are very dishonest cost. Went in for a 22k car and the final price was almost 42k. Lots of hidden charges. Salesmen and fibane are very dishonest More
SERVICE: We had an airbag sensor recall. We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/ We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/2 hour! Amazing. We received very good communication from start to finish. Another lyft ride was arranged to pickup our vehicle. Super fast. The service by Eric was swift and pleasant. Never had any issues at this dealership. Wait times can vary but within reason and service being provided. We will continue to use them for our vehicle maintenance and purchase in the future. More
Amanda and other service personnel and the tech very professional and respectful I was completely satisfied and everything for service at that time have been addressed. professional and respectful I was completely satisfied and everything for service at that time have been addressed. More

