Jerry's Toyota

DONE WITH JERRYS I bought my tundra in 2009 love the truck, will never go back to Jerry's. They have been servicing my truck sense I bought it. Twice in the past I c I bought my tundra in 2009 love the truck, will never go back to Jerry's. They have been servicing my truck sense I bought it. Twice in the past I caught them trying to screw me on unnecessary repairs. Once I was told I needed a new seat cover that cost over $700, I took it home and fixed it my self for $0. Some clips needed to be reattached and screws were missing. Then I was told I needed brake pads and rotors, they said the rotors were worn/rusted beyond repair. Again I took it home, and after bending a breaker bar and twisting a 4 way lug wrench trying to remove the lug nuts I ended up using a 3/4 inch impact that struggled to remove them because there "technician's severely over torqued them. The pads did need replaced but they lied about the rotors, the only rust on them was where every other rotor in the world is rusted, were the pads don't touch. And the latest incident cost me $221, again there "technician" over tightened the drain plug on the oil pan and stripped it. Their reasoning was because the truck had over 100 thousand miles on it (BS). The bill started at $805, I ended up paying $221 for their screw up. As I said, I love the truck but it will never pass through their doors again. More

Return for same issue Mary was a great. She was very helpful during my unexpected service visit. I would love to have Mary as my service advisor every visit !!! Thank yo Mary was a great. She was very helpful during my unexpected service visit. I would love to have Mary as my service advisor every visit !!! Thank you for your help and understanding, Mary !!! More

I thought everything went very well Pleasant nice and clean service was good Price was good representative was courteous kind I like the way they met you at the door with a smile they Pleasant nice and clean service was good Price was good representative was courteous kind I like the way they met you at the door with a smile they explained everything in detail the building was very clean the condiments we're great and the bathrooms were nice and clean More

Quality customer service Helpful staff, well priced service, completed on time. Truly the definition of quality customer service. I will be back every 5,000 miles Thank Helpful staff, well priced service, completed on time. Truly the definition of quality customer service. I will be back every 5,000 miles Thank you! More

Great experience! This was by far the best car buying experience that I have had. Khalid was very knowledgable and helpful throughout the whole process. I would recom This was by far the best car buying experience that I have had. Khalid was very knowledgable and helpful throughout the whole process. I would recommend him to anyone looking for a new vehicle. Eric in the finance department was very helpful and easy to work with. More

happy custumer Because I was treated very well by the staff I fetlt this would be a good dealership for others to deal with.also my salesman was very knowligable abo Because I was treated very well by the staff I fetlt this would be a good dealership for others to deal with.also my salesman was very knowligable about the vehicle I purchased. More

Great experience everyone was very helpful The car price was very reasonable time spent at the dealership to close the deal was very quick could not have asked for an everyone was very helpful The car price was very reasonable time spent at the dealership to close the deal was very quick could not have asked for any more cooperation from everyone involved More

I received excellent treatment. I came in for a multiple point inspection and as expected received excellent service. I will always come back to Jerry's Toyota and recommend others t I came in for a multiple point inspection and as expected received excellent service. I will always come back to Jerry's Toyota and recommend others to you as well. More

Wonderful Experience I was treated with respect in a comfortable environment. I was not pressured to buy a car but instead guided through my different options. Everyone t I was treated with respect in a comfortable environment. I was not pressured to buy a car but instead guided through my different options. Everyone that I dealt with were very knowledgeable and patience. More

Great service I will always keep coming back for the excellent service & for Fletcher's great follow up and personal attention. Fletcher goes out of his way to ke I will always keep coming back for the excellent service & for Fletcher's great follow up and personal attention. Fletcher goes out of his way to keep the relationship More