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Jerry's Toyota

Baltimore, MD

4.2
977 Reviews

8001 Belair Road

Baltimore, MD

21236

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977 Reviews of Jerry's Toyota

September 24, 2016

Horrific This has been the most horrific experience I have ever been through. Chad and Tom seemed like great people. Then, in order to make a sale they forged More

by tnt2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Thomas, Chad Votta
September 22, 2016

Oil change with little wait. Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my v More

by Bluebell Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 22, 2016

Third vehicle leased from Jerry no problems This is the 3rd vehicle leased from Jerrys Toyota covering about 6 plus years never had any problem i would recommed friend to deal there More

by pudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
no, Antwan Burston
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for the recommendation, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 22, 2016

Good experience Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and ke More

by Jfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Good
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience with John Good and Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 19, 2016

New Tacoma Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can onl More

by Robert Heede
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, John Guerriero, Polly Mason
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 16, 2016

Satisfied Uber driver Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the insp More

by sugarloaf 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hammer
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your Uber experience at Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 15, 2016

Superb service from start to finish!!! A++++ Eric Moskos, was phenomenal!!! Eric was very friendly, funny and made my experience, (first time I have to say at a dealership a welcome and pleasant More

by Matt_GEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Erick Moskos
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating! We appreciate your business. Sincerely, Matt Bukowski General Manager

September 15, 2016

Excellent customer service Eric was extremely professional, he sat me down spoke to me in detail and even gave me some pointers regarding uber and exchange leasing. I'm very sat More

by Andrew Crocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uber Dana, Erick Moskos
Sep 19, 2016 -

Jerry's Toyota responded

Congratulations on the purchase of your new vehicle. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 15, 2016

45,000 mi check up. 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service wa More

by Froggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember names
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience at Jerry's Toyota. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 15, 2016

Second visit I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when c More

by yofeeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2016 -

Jerry's Toyota responded

I would love to clear up any confusion with your inspection, please call me at 4106615700 ext 2224. Sincerely, George Castaneda Service Manager

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