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Jessica Chevrolet - Service Center

Honeoye Falls, NY

4.8
152 Reviews

152 Reviews of Jessica Chevrolet - Service Center

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January 18, 2024

Oil change completed in timely fashion good service thank you first time here and will be back! More

by Njmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbey McAneney
Feb 06, 2024 -

Jessica Chevrolet responded

We're looking forward to servicing you again in the future. Thank you for the opportunity!!!

January 18, 2024

Fast and friendly service! My first time visiting this dealership since the new owner took over so I didn’t know what to expect. But it was just the same as it was before, an More

by karigrace19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbey McAneney
Feb 06, 2024 -

Jessica Chevrolet responded

We're so happy you gave us a shot and look forward to taking care of you in the future :)

January 18, 2024

Fast friendly and easy clean waiting room told me at start how long it should take and were close to the time More

by georconver9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you for your review! We updated the coffee and TV so you'll be even more pleased next time :)

January 18, 2024

I have bought 4 Equinoxes at this establishment because the service was excellent. Troy is an asset to Jessica Chevy. More

by Edward Richie Van Vliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby, Jessica Stahl, Bill Masten, Abbey McAneney, Garth Anderson
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much for your loyalty! :) We are happy to help!

January 18, 2024

We had a good experience at this dealership . Zac was honest and did not pressure us . We bought a truck and leased an equinox . We like the smaller feel of the dealership and will recommend and More

by laurieannep18
Recommend Dealer
Yes
Employees Worked With
Bill Masten, Zachary Smith, Garth Anderson
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you so much for sharing your experience and trusting us to help you out! We appreciate it and look forward to taking care of you in the future.

January 17, 2024

Did not honor free oil changes that were part of the purchase from previous dealership owner. I understand how that may be difficult however we were never notified of this policy change, yet they were a More

by Kbryan812@gmail.com
Recommend Dealer
Yes
Employees Worked With
Computer
Feb 06, 2024 -

Jessica Chevrolet responded

Unfortunately in the transition we were not given any information about the free oil changes that had been offered. We tried to track down a list so we could offer some communication or learn more about it but we were unable to do so so we honored it until the end of the year. Our marketing efforts come from a different list otherwise we would have contacted you sooner about the program. We apologize for the lack of communication but thank you for your feedback and we hope to earn your loyalty back in the future!

January 17, 2024

Awesome experience , Jessica is a breath of fresh air to deal with, they have gained a new customer More

by Croce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abbey McAneney
Feb 06, 2024 -

Jessica Chevrolet responded

We're so happy to hear this and look forward to taking care of you again in the future!!!!

January 17, 2024

So far the transition has gone well. Glad Troy stayed onboard. Hopefully the dealership continues to grow under the new umbrella More

by keng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

We love Troy too!!!! Thank you :)

January 17, 2024

Troy has always been very helpful to me on fixing all my vehicles. He always does what I ask him to do. If he sees other issues he contacts me first before he starts doing work above an beyond what we More

by Pspacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

Thank you for trusting us to work on your vehicle!!!

January 17, 2024

Have been coming there for about 6 years no. Troy is the best. Very knowledgeable & an awesome guy. TY More

by suemike14487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Appleby
Feb 06, 2024 -

Jessica Chevrolet responded

We agree! Thank you for your loyalty!

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