Jessup Auto Plaza - Service Center

Daniel is great! He helped me to get my car fixed in a timely fashion and the shuttle allowed me to get some work done at home while my car was in the shop! He helped me to get my car fixed in a timely fashion and the shuttle allowed me to get some work done at home while my car was in the shop! More

Fantastic! Always accommodating, always friendly. The service department and staff have helped me the services I needed. Thank you. Always accommodating, always friendly. The service department and staff have helped me the services I needed. Thank you. More

Great people and quality work best place to come get auto work in the valley. auto work in the valley. More

Everyone was very helpful, courteous and kind. Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW More

Needed an oil change, and had engine issues. They broke the zipper on seat cover when checking the air bag in the seat and informed me it would be over 800.00 to fix. I did not break the zipper, They broke the zipper on seat cover when checking the air bag in the seat and informed me it would be over 800.00 to fix. I did not break the zipper, so they ended up not charging me for it, but we should have been informed better of the issues that were taking the service so long. We did not get our car back until the end of the next day when we were told it should be done by the end of day one. We have always had good service with Jessup, so was surprised at the lack of professionalism this time. We will be back though. It’s a good dealership…must have had a bad day. More

Great service! ! Everyone was super helpful and I was able to get in and out quickly ! Everyone was super helpful and I was able to get in and out quickly More

Jessup does Not care about the customers & does not give good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me More

First time customer…. I found the staff very friendly and accommodating. The appointment I made to have the oil changed was on time which was appreciated. The whole experi I found the staff very friendly and accommodating. The appointment I made to have the oil changed was on time which was appreciated. The whole experience went smoothly. More

It was fine until the service was for. Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes fo Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes for them to finally do so. This was after I paid for the service. More

My first experience with the service department was not the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, asked the correct questions and worked very hard to repair my car. He left no stone unturned and made my day! The car has been running very well since then and I cannot say enough how great this mechanic was. All the service people at Jessup could learn a lot from David in terms of how to treat a customer. More