Jim Bone Nissan

Unable to get warranty cancellation Purchased an extended warranty for my XTerra pro4-x in sept 14, no problems our issues there. Traded in the truck July 2016 while still under factory Purchased an extended warranty for my XTerra pro4-x in sept 14, no problems our issues there. Traded in the truck July 2016 while still under factory warranty and filed the paperwork for the prorated refund through Jim Bone via certified mail on July 21 2016. Knowing it would take four to eight weeks to process, I waited until 8/21/2016 to call (and spoke with a person identifying themselves as Jim Bone) and inquire as to the status of the refund. Mr. Bone advised me that they needed additional paperwork to process (I provided everything the contract stipulated I provide) and emailed me an additional document which I completed and returned (calling on 08/23/2016 to confirm receipt). On 09/18/2016 I attempted to contact Mr. Bone for status on the refund and he did not answer. I then contacted Nissan North America and was informed that the warranty was still showing as in force with no indications of cancellation, I initiated a complaint (24135886) with Nissan motors. Over the last two weeks the Consumer affairs department has attempted to contact Mr. Bone to no avail. Today I was advised by Nissan Motors that although they are listed as a party on the extended warranty (it was their number on the warranty that I called to reach them) they could not facilitate the cancellation of the warranty and that I would again have to contact Jim Bone Nissan. I have owned four new Nissan vehicles in the last seven years and as a result of this contact will not be buying another (which is a shame because I was seriously considering a 370Z grand tour) More

Nissan I buy my third car and I'm really happy with the service whe got I will recommend grasias Jose Posada por su alluda y sabe que lo bamos a recommendar I buy my third car and I'm really happy with the service whe got I will recommend grasias Jose Posada por su alluda y sabe que lo bamos a recommendar More

Never buy a car from Jim Bone Nissan If i could give Jim Bone Nissan zero stars i would. We bought a van from here on October 28th and three days later the van broke down and we had to ha If i could give Jim Bone Nissan zero stars i would. We bought a van from here on October 28th and three days later the van broke down and we had to have the van towed back to the dealership at our own expense. We paid in full for the van and also purchased the warranty. For the past two months we have been waiting for the van to be fixed, all we have gotten is the run around. No one will return our calls or give us a straight answer. I went down to the dealership today and still no one will give us a straight answer. This is just absolutely ridiculous how can you let someone who has paid you in full for a van go two months with out transportation. I have to share a car with my husband which is costing us double in gas, i have to drive him to work in Windsor then drive back to Santa Rosa to take our kids to school then drive my self to work then drive back to Windsor to pick up my husband then back to Santa Rosa to get the kids. We spent all of our savings on the van and this is the out come. Just be a descent human being and give me a van that works and wont leave me and my kids stranded on the side of the road again. Or just give me all my money back. I have never felt so helpless in my life. Safe your self the trouble and do not ever buy a car from Jim Bone Nissan More

Dishonest Dealer I went to Jim Bone Nissan to look at a Leaf electric car. I clearly stated when I arrived I was there to look at the car advertised for $139/mo, 0 do I went to Jim Bone Nissan to look at a Leaf electric car. I clearly stated when I arrived I was there to look at the car advertised for $139/mo, 0 down. When it came down to making the deal, Jim Bone Nissan would not honor their web advertisement. I am sitting at the salesman desk looking at the advertisement and they would not honor it. Forget Jim Bone they are NOT an honest dealer. More

thank you Great experience at Jim Bone Nissan. Niko my sales associate, was very helpful without being pushy. I came away with more than I wanted st the right p Great experience at Jim Bone Nissan. Niko my sales associate, was very helpful without being pushy. I came away with more than I wanted st the right price. Thanks to all that helped get my new car. More

Great experience! I had a very good experience and will be coming back for future car purchases! sales person was very well educated and knew his details. I had a very good experience and will be coming back for future car purchases! sales person was very well educated and knew his details. More

:) Happy Review My need for a new vehicle was unquestionable. I have never bought a new car off the lot. I can say "I am very Happy with My new crossover vehicle" My My need for a new vehicle was unquestionable. I have never bought a new car off the lot. I can say "I am very Happy with My new crossover vehicle" My salesman went the extra mile, and stayed until I had swapped all the things from my old x-terra vehicle to my new one even though It was his wife's birthday, I am so happy with my newer vehicle. Mark Understood my need and limitations and I was able to get one of those sweetheart of a Deal. Low milage, new body style. Tip top. I am ecstatic and I hope It does not wear off, If any hardships do happen to me It wont be my new car or my new relationship with Jim Bone Nissan In Santa Rosa. More

Altima Purchase I recently pruchased a new Altima and was very happy with the experience. Preston Linder was the sales associate; he provided a test drive, answered I recently pruchased a new Altima and was very happy with the experience. Preston Linder was the sales associate; he provided a test drive, answered all my questions and kenw the car and it's features well. There was no pressure, just friendly conversation and an explination of everything I needed to know. There was no back-and-forth haggling when it came to price (I don't do that); I gave them a price with the options I wanted and asked if they could meet it - they did. Derrick Flores handled the paperwork; he was quick, efficient and REASONABLE when it came to recommending additional warranties, service contracts, etc. Again, no push, just an explination and friendly conversation. I love the car and the professional treatment I received. More

Amazing people ! Jim Bone Nissan , Brent helped us on President's Day I wanted the Electric Leaf and he and his team made sure I left in one . Brent knew what he was t Jim Bone Nissan , Brent helped us on President's Day I wanted the Electric Leaf and he and his team made sure I left in one . Brent knew what he was talking about and this was the first time i was impressed with any salesman . I would buy from them again . Experience was AWESOME! Brent, Greg, John, Don ,and 1 other who I forgot his name he did our paperwork . But Brent you went over and beyond you made sure we were happy and now we have 2 Nissan in our driveway > More

Totally satisfied I was dreading buying a new car, I hate all the back and forth. But Niko made it easy and fast. I would definitely use Jim Bone again. I was dreading buying a new car, I hate all the back and forth. But Niko made it easy and fast. I would definitely use Jim Bone again. More