Jim Bone Nissan

Customer Service I would like to thank Niko Griggs and his staff for excellent customer service, and would like to say i would highly recommend this dealership and Nik I would like to thank Niko Griggs and his staff for excellent customer service, and would like to say i would highly recommend this dealership and Niko personally as someone i would go to again in the future to purchase a Nissan. Good work , quick and got me down the road feeling comfortable about my purchase. Awesome stuff!!!!! More

Above and beyond amazing! Max was the best sales representative we have ever dealt with. He is above and beyond in all areas of his position. We would recommend anyone intere Max was the best sales representative we have ever dealt with. He is above and beyond in all areas of his position. We would recommend anyone interested in buying a car to ask to have Max assist them. Ken was a very good finance manager too. Having those two on your team is the best. Thank you so much for making our experience be something that we will share with anyone interested in a Nissan product. If they aren't interested yet, I'm certain they will be interested after they come and meet Max and Ken. More

Purchase new Leaf Emmanuel is by far the best auto salesperson I have ever worked with. He is knowledgeable, professional, helpful, and covers ever aspect of the purch Emmanuel is by far the best auto salesperson I have ever worked with. He is knowledgeable, professional, helpful, and covers ever aspect of the purchase efficiently. More

Excellent Dealership This was the best car buying experience. When I am ready to trade in, I will return to Santa Rosa Nissan! All the employees are friendly, especially, This was the best car buying experience. When I am ready to trade in, I will return to Santa Rosa Nissan! All the employees are friendly, especially, Richard. More

Meeting Max Max was the representative that handle the sales of our new Rogue. He is very knowledgeable about the vehicle, very courteous, took fantastic care of Max was the representative that handle the sales of our new Rogue. He is very knowledgeable about the vehicle, very courteous, took fantastic care of us. He worked very hard to get the car I wanted. I will return to this Nissan dealership for my next car. Thank you Max... More

Sale consultant It was nice to buy a car from a younger guy he was on the ball. I would have never bought a car but he made you feel at home. It was nice to buy a car from a younger guy he was on the ball. I would have never bought a car but he made you feel at home. More

new car purchase I had been considering purchasing a new Pathfinder. Safety/crash ratings are the most important issues for me when purchasing a vehicle. Since this I had been considering purchasing a new Pathfinder. Safety/crash ratings are the most important issues for me when purchasing a vehicle. Since this model is fairly new and I was having trouble finding full safety reviews, I told Jay that he would have to convince me that this was a safe vehicle. He did a fine job of helping me find the information I needed to make an informed decision. I have to say, I had the most fun I have ever had in purchasing a car! Jay was very thorough in going over all the important information about the car, answered all my questions and helped me through the entire process. I felt I got a very fair offer for my trade in and got exactly the kind of warranty and vehicle protection plan I needed. These things were not pushed on me, on the contrary, I prefaced my purchase conversation with my request for such options. This dealership has offered the best car purchase and service experiences I have ever had and I have expressed this to my friends as well. More

review Richard was a pleasure to work with. He was very easy to talk to and listened to what i was looking for.Although, the sales manager Don needs to lean Richard was a pleasure to work with. He was very easy to talk to and listened to what i was looking for.Although, the sales manager Don needs to lean that a hard sell does not work well with all customers. There was more than one time was was ready to walk out of the showroom due to his pushing for the sale. Customer's should be given information with out having a sale pushed down their throat. More

Great Purchase Experience We drove over two hours to do business with these folks, they're outstanding and our sales/internet rep, Brent Ell, was especially helpful. I kne We drove over two hours to do business with these folks, they're outstanding and our sales/internet rep, Brent Ell, was especially helpful. I knew nothing about Nissan of Santa Rosa when we started searching for a small SUV for my daughter to take to college out of state. After narrowing it down to an entry model Nissan Rogue S, our local dealer (who add a dealer markup to MSRP) didn't have the color and package combo we wanted and naturally pushed what was on their lot. I used the search feature on the NissanUSA website and found the only Rogue in the color combination we wanted was two hours away in Santa Rosa. After requesting a price through the link on Nissan of Santa Rosa's website, I received a quote that was not only well below MSRP, but also below what Edmunds, KBB, TrueCar and other internet sources indicated was a fair purchase price. That was followed by a no pressure e-mail from Brent Ell who confirmed the specific vehicle was still in stock, and inquiring if we'd had any luck finding a Rogue locally. I explained they were the only folks with the Rogue we wanted and emailed our counteroffer overnight, a couple of hundred dollars below their quote. Brent quickly got back to me the next morning and said the dealership had accepted our offer. My daughter and I drove down, inspected and test drove the vehicle and bought it. Brent did an outstanding job thoroughly demonstrating all the vehicle's features and functions to my daughter, even helping her set up her iphone with the car's Bluetooth system (the Rogue S is nicely equipped for a starter model!). There were absolutely no games or hidden costs, added dealer accessories or other stuff we've experienced over the years with our hometown auto mall folks. Their finance guy did push an extended warranty (part of his job), but stopped when we said "No Thanks." All in all it was a great experience. Everyone at Nissan of Santa Rosa was friendly, and my daughter has a permanent smile on her face. Dad is happy too, we paid a lot less than expected and it's nice to know she'll have safe reliable transportation while she's away at college. I would gladly do business with Nissan of Santa Rosa again and will recommend them to friends and colleagues in the Bay Area. More

Outstanding Experience with Nissan of Santa Rosa, CA I was looking to purchase or lease a new Nissan Leaf, so my wife and I went to Nissan of Santa Rosa for a test drive and to look at prices and discoun I was looking to purchase or lease a new Nissan Leaf, so my wife and I went to Nissan of Santa Rosa for a test drive and to look at prices and discounts. Brent was an outstanding sales associate who offered up a great deal of information and took us for a test drive in a Leaf. He did not pressure us to purchase or lease and we left the dealership with a lot to discuss. After a week of discussion, Brent called me to alert me to some new purchase deals from Nissan as well as 0% financing. Once my wife and I discussed the new prices and deals we decided to purchase and returned to Nissan of Santa Rosa to do just that. We were treated with respect, not only of ourselves but of our time as well. All of the folks at Nissan of Santa Rosa did a great job helping my wife and I with paperwork and explained every set of the process while not allowing us to get bogged down BY the process. I have nothing but good things to say about Nissan of Santa Rosa and when my family is looking to purchase a new car again we will definitely make sure to give Nissan of Santa Rosa the first shot at our business. More