Jim Bone Nissan

Great experience! Recently bought a new truck and I am so glad I did, The frontier has been great! Richard was very helpful, informative, and polite. I would definitely Recently bought a new truck and I am so glad I did, The frontier has been great! Richard was very helpful, informative, and polite. I would definitely recommend this place to anyone of my friends More

auto experience at sr Nissan / Kia I spoke to John first- he had started the process when we bought Kia at your dealer - he was helpful getting the loan paper work and finalizing a pric I spoke to John first- he had started the process when we bought Kia at your dealer - he was helpful getting the loan paper work and finalizing a price. Ms Graves was very knowledgeable and if she did not know something she looked it up or was honest to say she was no sure about a few minor items. She was not pushy, yet did her best to have me close on the sale- I am torn between truck or Kia Sole. The truck ride was little stiff and I was disappointed in the gas mileage: I went on line to review the truck and was asked do I want a quote on truck- back east the "same trucks " were cheaper and I also received lesser quotes from Napa and Petaluma on line. I drove a used Sole- but from limited info sounds like a new one would be about the same- so i would go with a new one, if that is the case. I would very much like to work with Ms Graves- she was more approachable and made the process enjoyable vs a trip to the dentist or DMV- as with many car sales individuals. today and Tuesday we have some high needs with our daughter, but I will have more time by Thursday. J Wheless More

Purchase of a new car Jose was great. He was not pushy, let the car sell itself and I had a great experience. I would recommend this dealership to everyone I know since i Jose was great. He was not pushy, let the car sell itself and I had a great experience. I would recommend this dealership to everyone I know since it was an easy no hassle purchase. More

Nissian Versa Note I went in not ready to buy. it just happened to be a sale weekend. the staff was so friendly and knowledgeable. They gave me a great price on my trade I went in not ready to buy. it just happened to be a sale weekend. the staff was so friendly and knowledgeable. They gave me a great price on my trade in, and a great sale price on a new car. I could not pass up this great buy. More

I recently went to the Nissan of Santa Rosa car dealership to lease a Nissan Leaf. Brent Ell was very knowledgable and helpful. He guided me through the process with comfort and ease. I commend him dealership to lease a Nissan Leaf. Brent Ell was very knowledgable and helpful. He guided me through the process with comfort and ease. I commend him for his service, thank you. More

No pressure sale! I visited Nissan of Santa Rosa today and was greeted by Max. I told him what I was looking for a Leaf and he showed them to me and provided me with t I visited Nissan of Santa Rosa today and was greeted by Max. I told him what I was looking for a Leaf and he showed them to me and provided me with the information needed. He did not try to over sell me at all. Thanks again! More

leasing a nissan leaf for the 1st time I went into the Nissan dealership in Santa Rosa and was invited to speak with Richard who was friendly and forthcoming, even though he was somewhat ne I went into the Nissan dealership in Santa Rosa and was invited to speak with Richard who was friendly and forthcoming, even though he was somewhat new on the job. When he didn't know something, he would ask his manager. After taking a test drive, and not getting a hard sell, I decided to go ahead and lease the car. There was a misquote on the monthly cost, and the manager was able to give me the price I wanted. Brent, the leaf specialist, gave me a thorough training on the car and helped me complete the California rebate which basically offsets the down payment. Brent followed up with a phone call a week later to see how I was doing with the new car. I like it and appreciate the attitude of these guys. More

Leasing a Leaf All service members in the dealership were polite and helpful. I esp appreciate the flexibility at end of transaction when I wanted to change the trad All service members in the dealership were polite and helpful. I esp appreciate the flexibility at end of transaction when I wanted to change the trade in agreement. Love the electric Leaf and the lease is very affordable, not to mention NEVER having to buy gas!!! More

Caveat Emptor, Buyer Beware DealerRater’s requirements for a Dealer to maintain membership is to pay their dues and receive an overall rating of average. Any unfavorable reviews DealerRater’s requirements for a Dealer to maintain membership is to pay their dues and receive an overall rating of average. Any unfavorable reviews are withheld for 14 days by the DealerRater organization to provide an opportunity for the dealer to address experiences which were less than acceptable to the consumer. I am still waiting to hear from Nissan of Santa Rosa. A better source of reviews for this dealership would be Yelp. You will get a more timely assessment of customer encounters at Nissan of Santa Rosa. You may also consider pre-qualifying for financing with a financial institution of your choice prior to visiting any dealership and particularly this one. I experienced badgering when I requested Nissan Motor Acceptance Corporation (NMAC) and received mis-information about financing through NMAC. Dealerships have hidden profit centers if they sell your contract to financial institutions with which they have beneficial relationships. This can amount to several hundred dollars of hidden profit for the dealership and costs to you. If the dealership asks for your keys and registration to appraise your vehicle’s trade in value, ask to have them returned as soon as soon as you receive their estimate. If there is any hesitation having your property returned, call 911, tell the operator you want the police and that you are being held against your will. My expectations were that I would be treated with respect and in a professional manner which did not happen. I experienced high pressure sales techniques which became a confrontational five hour bait and switch game. I found the vehicle I wanted but not the dealership. What could have been transacted in an hour or less turned into an ugly confrontational five hour experience. More

Great Experience We met Max at the Santa Rosa Auto Show in January 2014. Max introduced us to the Nissan Frontier pickup trucks, we felt no pressure to purchase the v We met Max at the Santa Rosa Auto Show in January 2014. Max introduced us to the Nissan Frontier pickup trucks, we felt no pressure to purchase the vehicle and he treated us as long time clients to this dealership. Max answered all of our questions regarding the truck and we were able to take it for a test drive. Three weeks later, my wife and I went to the dealership to look at the two different body styles we were interested in. Since it was Max's day off he referred us to Martin. I arranged to met with Martin that day, he was very congenial and responsive to our questions and needs. Martin allowed us to test drive a Frontier Crew Cab pickup truck, upon completion of the test drive we were informed by another sales associate that the pickup truck was sold. Martin had a dealer search performed and located the same equipped model at another dealership. While we were discussing the "numbers" for that vehicle we were informed that vehicle also sold. Martin then gave us an option to look at another vehicle that was just unloaded at the dealership. After going over all of the options on this pickup truck, my wife and I decided to purchase the vehicle. Through all of this, what I am attempting to say, these two sales associates were terrific during this entire process of purchasing a new vehicle. They took the apprehension out of the new car purchasing experience. They treated us terrific and made this one of the most relaxed and enjoyable new car purchasing experiences we have ever experienced. There was no pressure felt to ever purchase the vehicle. This has been one of the most pleasurable experiences in purchasing a new vehicle from start to finish with the entire staff at Nissan of Santa Rosa. More