Jim Bone Nissan

Great Experience We met Max at the Santa Rosa Auto Show in January 2014. Max introduced us to the Nissan Frontier pickup trucks, we felt no pressure to purchase the v We met Max at the Santa Rosa Auto Show in January 2014. Max introduced us to the Nissan Frontier pickup trucks, we felt no pressure to purchase the vehicle and he treated us as long time clients to this dealership. Max answered all of our questions regarding the truck and we were able to take it for a test drive. Three weeks later, my wife and I went to the dealership to look at the two different body styles we were interested in. Since it was Max's day off he referred us to Martin. I arranged to met with Martin that day, he was very congenial and responsive to our questions and needs. Martin allowed us to test drive a Frontier Crew Cab pickup truck, upon completion of the test drive we were informed by another sales associate that the pickup truck was sold. Martin had a dealer search performed and located the same equipped model at another dealership. While we were discussing the "numbers" for that vehicle we were informed that vehicle also sold. Martin then gave us an option to look at another vehicle that was just unloaded at the dealership. After going over all of the options on this pickup truck, my wife and I decided to purchase the vehicle. Through all of this, what I am attempting to say, these two sales associates were terrific during this entire process of purchasing a new vehicle. They took the apprehension out of the new car purchasing experience. They treated us terrific and made this one of the most relaxed and enjoyable new car purchasing experiences we have ever experienced. There was no pressure felt to ever purchase the vehicle. This has been one of the most pleasurable experiences in purchasing a new vehicle from start to finish with the entire staff at Nissan of Santa Rosa. More

We had a great experience from its inception. Niko We had a great experience from its inception. Niko Griggs was a pleasure to work with during the transaction and was available after the transacti We had a great experience from its inception. Niko Griggs was a pleasure to work with during the transaction and was available after the transaction for further assistance and questions about the new auto. If you are looking for a good auto buying or leasing experience here's Niko's contact information: Niko Griggs Sales & Leasing Consultant Nissan of Santa Rosa www.nissansr.com 707-545-7050 We'd like to add that Ken, in finance, was a pleasure to work with. Malcolm and Sherry More

It was great service and we got a awesome cube. Troy was amazing when it came to getting is a lower rate. They where great with our kids. amazing when it came to getting is a lower rate. They where great with our kids. More

Emmanuel was friendly, courteous, attentive and professional. I was very comfortable talking with him and he helped make my purchase stress-free. I am pleased with the service I received. professional. I was very comfortable talking with him and he helped make my purchase stress-free. I am pleased with the service I received. More

I love my new Leaf. Great car. No complaints. Actually, I love my new Leaf. Great car. No complaints. Actually, I should have had a better plan for putting a charger near our carport. I'm a bit stuck no I love my new Leaf. Great car. No complaints. Actually, I should have had a better plan for putting a charger near our carport. I'm a bit stuck now for a good place to charge the thing. Otherwise, I'm very pleased with the vehicle. I'm a bit neutral on the sales experience. The salesman was good. Friendly, knowledgeable, and accommodating. He also seemed to be in a hurry to wrap things up and move on. I know I was a simple leaser, and on a low end vehicle, but the process felt rushed. And I was surprised by hearing at the last minute, during the signing, that there would be a $300 + fee at the end of the lease period. I understand now that it is a standard fee, but I was only made aware of it at the end of the purchase process, and felt a bit surprised. It's not a huge amount of money, but I don't like hearing of an added expense, at the last minute. More

I went to the Nissan dealership after test driving a 2012 Sentra at another dealer. I was looking for a used four door sedan with low mileage and great gas mileage as I will be commuting to work soon. When Sentra at another dealer. I was looking for a used four door sedan with low mileage and great gas mileage as I will be commuting to work soon. When my friend and I initially showed up we did not have much time, and Richard was wonderful, letting us do a quick test drive of the new car. I promised to be back and we left to get my car so my friend could make another appointment. I went back to the dealer, alone. Mind you, a woman shopping for cars alone is a bit of a dangerous thing, but after an afternoon of shopping with my friend I felt pretty confident that I knew what I was doing. So, unfortunately, I had a limited budget and after all the crunching I really could not afford that new car. Now I won't say that they weren't pushing to make the sale, they were, but they listened to me, and heard me, when I stressed that I really had to stay within this limit. They did a little research and showed me a 2012 Nissan Cube with 7800 miles on its; it met all of my requirements and it is cute as a button! I have a 100,000 mile, 7 year warranty, on the whole baby, not just the drive train (see, I did my research!) and I have the payments where I need them to be. I am very confident that I have a great vehicle that will get me safely to and from work and that I will enjoy driving. Thank You Richard, and boss, for all of your help. - Tani More

I bought a slightly used Murano Cross Cabriolet here on Feb. 19 2014. Preston was an excellent salesperson. He was very friendly, low pressure. I told him what I was interested in in terms of trade-in v Feb. 19 2014. Preston was an excellent salesperson. He was very friendly, low pressure. I told him what I was interested in in terms of trade-in value etc. and left him alone to do his work. I was doubtful that the deal could be made, but Preston came right back with a good offer. He was very knowledgeable about the car and easily answered all my questions. This is a very good dealership. I have also worked with Jason in Service on my old car and he was also very helpful. Tom Glynn Santa Rosa, CA More

It was a great great experiences right from the beginning when me and my wife walked in to the Nissan, Santa Rosa. We had a very warmed welcome and I would say an exceptional customer service. The most sign when me and my wife walked in to the Nissan, Santa Rosa. We had a very warmed welcome and I would say an exceptional customer service. The most significant thing about yesterday experience was that during the whole time of stay dealer found to be very helpful and putting all efforts to help us to meet our needs. I would definitely say it was 100 out 100 customer satisfaction. Thanks Muhammad A Ahmed More

What an overall great experience! Both the sales and finance people were fantastic. Friendly, courteous and informative. Don worked hard to get me the price I needed and made it an enjoyable experienc finance people were fantastic. Friendly, courteous and informative. Don worked hard to get me the price I needed and made it an enjoyable experience at the same time. I couldn't have asked for more from anyone at Nissan. The buying experience was 100% painless and that's the way it should be. It's hard to find a place that can be both fun and professional all at the same time. This dealership is a winner in my eyes! More

Brent was very helpful with working out a trade that we were very happy with. I most certainly do business with Nissan SR again in the future. Very good experience. were very happy with. I most certainly do business with Nissan SR again in the future. Very good experience. More