
Jim Bone Nissan
Santa Rosa, CA
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We had a great experience from its inception. Niko We had a great experience from its inception. Niko Griggs was a pleasure to work with during the transaction and was available after the transacti We had a great experience from its inception. Niko Griggs was a pleasure to work with during the transaction and was available after the transaction for further assistance and questions about the new auto. If you are looking for a good auto buying or leasing experience here's Niko's contact information: Niko Griggs Sales & Leasing Consultant Nissan of Santa Rosa www.nissansr.com 707-545-7050 We'd like to add that Ken, in finance, was a pleasure to work with. Malcolm and Sherry More
Emmanuel was friendly, courteous, attentive and professional. I was very comfortable talking with him and he helped make my purchase stress-free. I am pleased with the service I received. professional. I was very comfortable talking with him and he helped make my purchase stress-free. I am pleased with the service I received. More
I love my new Leaf. Great car. No complaints. Actually, I love my new Leaf. Great car. No complaints. Actually, I should have had a better plan for putting a charger near our carport. I'm a bit stuck no I love my new Leaf. Great car. No complaints. Actually, I should have had a better plan for putting a charger near our carport. I'm a bit stuck now for a good place to charge the thing. Otherwise, I'm very pleased with the vehicle. I'm a bit neutral on the sales experience. The salesman was good. Friendly, knowledgeable, and accommodating. He also seemed to be in a hurry to wrap things up and move on. I know I was a simple leaser, and on a low end vehicle, but the process felt rushed. And I was surprised by hearing at the last minute, during the signing, that there would be a $300 + fee at the end of the lease period. I understand now that it is a standard fee, but I was only made aware of it at the end of the purchase process, and felt a bit surprised. It's not a huge amount of money, but I don't like hearing of an added expense, at the last minute. More
I went to the Nissan dealership after test driving a 2012 Sentra at another dealer. I was looking for a used four door sedan with low mileage and great gas mileage as I will be commuting to work soon. When Sentra at another dealer. I was looking for a used four door sedan with low mileage and great gas mileage as I will be commuting to work soon. When my friend and I initially showed up we did not have much time, and Richard was wonderful, letting us do a quick test drive of the new car. I promised to be back and we left to get my car so my friend could make another appointment. I went back to the dealer, alone. Mind you, a woman shopping for cars alone is a bit of a dangerous thing, but after an afternoon of shopping with my friend I felt pretty confident that I knew what I was doing. So, unfortunately, I had a limited budget and after all the crunching I really could not afford that new car. Now I won't say that they weren't pushing to make the sale, they were, but they listened to me, and heard me, when I stressed that I really had to stay within this limit. They did a little research and showed me a 2012 Nissan Cube with 7800 miles on its; it met all of my requirements and it is cute as a button! I have a 100,000 mile, 7 year warranty, on the whole baby, not just the drive train (see, I did my research!) and I have the payments where I need them to be. I am very confident that I have a great vehicle that will get me safely to and from work and that I will enjoy driving. Thank You Richard, and boss, for all of your help. - Tani More
I bought a slightly used Murano Cross Cabriolet here on Feb. 19 2014. Preston was an excellent salesperson. He was very friendly, low pressure. I told him what I was interested in in terms of trade-in v Feb. 19 2014. Preston was an excellent salesperson. He was very friendly, low pressure. I told him what I was interested in in terms of trade-in value etc. and left him alone to do his work. I was doubtful that the deal could be made, but Preston came right back with a good offer. He was very knowledgeable about the car and easily answered all my questions. This is a very good dealership. I have also worked with Jason in Service on my old car and he was also very helpful. Tom Glynn Santa Rosa, CA More
It was a great great experiences right from the beginning when me and my wife walked in to the Nissan, Santa Rosa. We had a very warmed welcome and I would say an exceptional customer service. The most sign when me and my wife walked in to the Nissan, Santa Rosa. We had a very warmed welcome and I would say an exceptional customer service. The most significant thing about yesterday experience was that during the whole time of stay dealer found to be very helpful and putting all efforts to help us to meet our needs. I would definitely say it was 100 out 100 customer satisfaction. Thanks Muhammad A Ahmed More
What an overall great experience! Both the sales and finance people were fantastic. Friendly, courteous and informative. Don worked hard to get me the price I needed and made it an enjoyable experienc finance people were fantastic. Friendly, courteous and informative. Don worked hard to get me the price I needed and made it an enjoyable experience at the same time. I couldn't have asked for more from anyone at Nissan. The buying experience was 100% painless and that's the way it should be. It's hard to find a place that can be both fun and professional all at the same time. This dealership is a winner in my eyes! More
Brent was very helpful with working out a trade that we were very happy with. I most certainly do business with Nissan SR again in the future. Very good experience. were very happy with. I most certainly do business with Nissan SR again in the future. Very good experience. More
I purchased my first car from Emmanuel Loza at Nissan of Santa Rosa. He was very patient as he answered all of my questions. I did not feel pressured to purchase. He explained all the details of the car to Santa Rosa. He was very patient as he answered all of my questions. I did not feel pressured to purchase. He explained all the details of the car to me and when we took a test drive he showed me all the features. I was able to talk about the car without having to discuss the final price immediately. There were two cars similar, one a little more expensive than the other and we were able to talk to Emmanuel to discover the differences between the cars and decide if the differences were what I needed. When we did get down to discuss the price he was on my side and went to work on the best price he could bring to the table from his management. I would highly recommend this dealership and Emmanuel Loza in particular if you are in need of a new or used Nissan. He is a car salesman who knows great customer service and makes you feel that you got the best car at the very best price around!! More