Jim Bone Nissan

Buying a new car was not something I was looking forward to. However, I couldn't have been luckier when Boon Thepkaisone approached. me. I immediately felt comfortable with his quiet competence. He answered to. However, I couldn't have been luckier when Boon Thepkaisone approached. me. I immediately felt comfortable with his quiet competence. He answered all my questions and worked hard to get me the exact car I wanted at a good price. I feel very fortunate to have had the help of such an experienced and knowledgeable professional. My experience was completely positive and I really appreciate his help. More

My husband and i went to Santa Rosa to buy a Honda. We stopped and test drove a Chevy Impala, but the salesperson talked nonstop during our test drive, we couldn't wait to get away! We also wanted to try stopped and test drove a Chevy Impala, but the salesperson talked nonstop during our test drive, we couldn't wait to get away! We also wanted to try out a Nissan, and Niko was our salesman. We found the Nissan seemed so much more luxurious and comfortable than the Honda, so we decided to go with our new Nissan. Niko answered all our questions, didn't pressure us, gave us time to decide, and we enjoyed the whole experience. More

Pierre was amazing! He was very knowledgeable about the cars and answered all our questions confidently. He worked very hard to get us the best deal possible that fit our budget. Not pushy or aggressive sa cars and answered all our questions confidently. He worked very hard to get us the best deal possible that fit our budget. Not pushy or aggressive salesman! Great experience at Santa Rosa Nissian! Way better prices than other local nissian dealerships!!!!! More

The timing worked out great. Got a good deal on what we wanted. Jose was very freindly & made the process easy. a little pushy but I suppose that comes with the line of work. dealer was SUPER busy & we ha wanted. Jose was very freindly & made the process easy. a little pushy but I suppose that comes with the line of work. dealer was SUPER busy & we had to wait a while to sign our paper work. was not too happy about that but was happy in the end. good deal, good guy, friendly & knowledgeable More

I purchased an Extended warranty from them. They were supposed to send me documents to be signed. It has been three weeks - still nothing. They would not return calls or emails. They just take money and supposed to send me documents to be signed. It has been three weeks - still nothing. They would not return calls or emails. They just take money and provide no service. I still struggle to get my money back. Stay away. More

I walked in just looking to get some questions answered, which they were and just wanted to look at cars but Maurizi made a deal I couldn't resist. He was also extremely friendly and provided great custome which they were and just wanted to look at cars but Maurizi made a deal I couldn't resist. He was also extremely friendly and provided great customer service. More

We purchased a 2010 Frontier from Santa Rosa Nissan. We wanted to finance with our credit union, asked if we needed to set that up separately, and the finance manager Jack said no, he could set it up with wanted to finance with our credit union, asked if we needed to set that up separately, and the finance manager Jack said no, he could set it up with our credit union through their system. Today a get loan papers in the mail from Nissan Corporation - Jack financed us with Nissan, not our credit union. I spoke to him today, and he only said it shouldn't matter to me because the rate is the same, it's too late for him to change it. I explained that it does matter to me, that's why I asked to use the CU.The more business one does with the credit union, the better rates one gets on their products ie commitment status. He said I can go to my credit union and change it myself. BOOOO! An otherwise decent transaction, but they lost me for servicing. Don't think I'll go back, will tell this story at the next several parties I go to. More

Niko was patient and helpful with my mother, who has mobility and neurologic issues as to climbing in and out ot the vehicle, moving the seat and steering wheel, accessing the gear shift and radio contr mobility and neurologic issues as to climbing in and out ot the vehicle, moving the seat and steering wheel, accessing the gear shift and radio controls with her left hand. He saw how well she drives on the road test. He made selections of vehicles to try out, and took interest in our needs in a logical, patient, friendly, and helpful way. As to the dealership process, after you make your deal, make sure you know in advance what you wishes are as to extended warranty, because that cost is disclosed AFTER you reach your purchase deal verbally. I imagine all dealers talk warranty after a price is reached. More

I stopped in on Sunday, May 26th to test drive a Leaf and was help by Preston Lindner. Preston was informative and helpful and I enjoyed my test drive, but was not ready to buy or lease at that time. Preston was help by Preston Lindner. Preston was informative and helpful and I enjoyed my test drive, but was not ready to buy or lease at that time. Preston was not pushy or insistent that I do either one at that time and let me know he would be glad to help me if I returned. On Tuesday, May 28th on the advice of my son I went to the Chevrolet dealership to test drive a Volt. Let me just say after my test drive I felt pressured and the salesman could not understand why I liked the Leaf better. BIG TURN OFF!!! I got in my car and it took me right down to Nissan. Preston was off that day so Niko Griggs helped me and I walked out with a lease on my new Leaf within and hour and a half. I am so pleased with it that I show it off and tell everyone that will listen how wonderful it is. By the way the Volt cost $40,000 and I think it was over priced. More

Excellent customer service. Don was very helpful and polite in helping me choose my vehicle. He even showed me around the dealership and introduced me to everyone. He made it very personable. They worke polite in helping me choose my vehicle. He even showed me around the dealership and introduced me to everyone. He made it very personable. They worked with me to fit my payments into my budget. Pierre was very nice in making sure all my questions were answered about my new car. Overall, a very satisfied customer! More