Jim Bone Nissan

My current vehicle,a 2005 Nissan Murano, was deemed a total loss after an accident. I loved my car and was in was in state of shock! All of my service work at been done at the dealership so I called Mitc total loss after an accident. I loved my car and was in was in state of shock! All of my service work at been done at the dealership so I called Mitch my service adviser to recommend a sales person as I had decided to buy another Murano. David was kind & helpful and did well dealing with my "raw emotional state". He was able to meet my needs for the car I wanted and gave me an excellent price. I highly recommend Santa Rosa Nissan for sales & service. More

I just came in to browse since may car was failing and due to be replaced, Ed was so nice and informative. He made me feel completely relaxed and was not pushy at all. He explained things very well. Onc due to be replaced, Ed was so nice and informative. He made me feel completely relaxed and was not pushy at all. He explained things very well. Once I decided to purchase my vehicle, a Nissan Versa, the whole process went very smoothly and effortlessly. What a great team! I am thoroughly impressed with the professionalism and friendliness of everyone at this dealership. I will definitely recommend Nissan of Santa Rosa to all. More

I came to the Kia lot looking for hybrids around closing time on a Sunday night. Preston was so happy to help me and showed me the Optima. I drove that car out of the lot at 10:00. That should tell you a lo time on a Sunday night. Preston was so happy to help me and showed me the Optima. I drove that car out of the lot at 10:00. That should tell you a lot. More

Nissan Corp. needs more people like Don Harris. He is the Nissan Corp. needs more people like Don Harris. He is the best sales person one could ask for. He listen to what my needs were and took the ball a Nissan Corp. needs more people like Don Harris. He is the best sales person one could ask for. He listen to what my needs were and took the ball and ran with it. It was a total touchdown. We purchased a Sentra for my grand-daughter,she is the happiest person on earth right now.Not too long ago we also purchased a new Murano for my wife. So this makes about 7 or 8 cars my family have purchased from Santa Rosa Nissan. I would reccomend anyone to go and ask for Don Harris,He is the man.Thanks again Don Larry and Rose Stone More

We have been entertaining a purchase for a couple of months. After researching and narrowing our decision between two different makers, our next step was a test drive. We searched the internet for a c months. After researching and narrowing our decision between two different makers, our next step was a test drive. We searched the internet for a comparable vehicle, emailed for a quote on the price (it wasn't listed on their website), and received a response the next morning (and a phone call, which we let go to voice mail). I returned the email and received answers to my questions quickly. The emails appeared personalized rather than "canned" so I felt better about going to the dealership for a test drive. We drove 45 minutes to the dealership, found the cars, had a harder time finding someone to help, without having to drived over to their main lot (this sections of new and used vehicles only had a portable trailer on the lot that said "KIA Sales and Service"). Anyway, we parked, unloaded the family and asked for Don Harris. He came out immediately, we got the introductions out of the way and off we went for a test drive in a car we did not think we'd buy - it was our decision, not Don's because we were curious about the KIA Soul. He took us on a drive that gave us a chance to really know the vehicle - it wasn't simply around the block. Highway, back streets, a parking lot, et cetera. He gave us time so that both me and my husband could really "test drive" the vehicle. Once that was out of the way, we drove the vehicle we came for - the KIA 2012 Forte 5-door SX. Yippee! What a peppy vehicle! 173hp with a 2.4L engine..... same route for the test drive, but perfect! We knew this car would work best for our family, but, too many things on it that we really didn't "need" - luxury items that weren't in the budget. So into negotiations we went, which didn't feel like the typical negotiations. Whether it was because Don was a relaxed person and not pushing for a sale, or that we felt truly comfortable with what we would pay for a car - we buy for the price not what will fit our budget - I don't know, but it worked smoothly. Except, of course, car buying is not a quick process. We negotiated quickly and arrived at an agreeable price and started the paperwork. Most people, including Don, were chatty. Test driving and negotiating is a great time to be relaxed and chatty, but once the paperwork starts, and after being there for 4.5 hours, trust me, the last thing we wanted was chatty people. I didn't need to know about the finance guys' 29 year old daughter who they have to drive over to her house and wake up because she can't get to work on time. But that's what we got. I know we'll recommend Don to anyone we come across searching for a vehicle. I will warn them about how long it takes and to bring food and snacks. There's only so many things I'd let our daughter pick out of the vending machine and the only free drinks were coffee and water, so she bought a diet soda. Anyway, we love our car. We enjoyed the car buying experience with Don Harris. More

I came to Nissan just to look at a truck I had passed by while working. I just wanted to look as I did not expect to get because I was denied an auto loan from redwood credit union. Chad Corser is the gentl while working. I just wanted to look as I did not expect to get because I was denied an auto loan from redwood credit union. Chad Corser is the gentleman who came to help me. As I explained to him my financial situation he informed me that was his area of speciality. In 10 to 15 min he already had a strong opinion of qualifying me for an auto loan. I told him if the price was right I would take the purchase seriously. After some negotiations I was approved a great price that I was very happy with. He even delt with my insurance company, saving me time and headaches. Doing the contract and warranty work with Jack was great, he was very fast and efficient., leaving me with a lot less paperwork then imagined and a warranty that was unbelievable. Overall my experience here was extremely professional, fast and efficient. I would definatly do business at Nissan again. -Damion More

Dave was very friendly and knowledgeable about the Leaf. He provided excellent customer service. Besides answering our numerous questions, he also assisted us in the rebate process and provided additional He provided excellent customer service. Besides answering our numerous questions, he also assisted us in the rebate process and provided additional information about charging stations and charger options. He was pleasant to work with and made our experience enjoyable. We would highly recommend Dave and Nissan of Santa Rosa if you are considering purchasing a new vehicle, especially a Leaf. More

My overall experience in regards this dealership was great! The sales representative - Dustin Rathke - provided me excellent customer service. In addition, Dustin served as an integral informative base great! The sales representative - Dustin Rathke - provided me excellent customer service. In addition, Dustin served as an integral informative base and created a customer friendly atmosphere. All my inquiries were answered concerning vehicle maintenance and child safety features prior my purchasing a 2012 KIA SOUL. I must say that I've shopped around for a week to buy a new car, and checked out numerous dealerships. Upon my first visit with this dealership, I was set to make my purchase. More

My wife and I had a great car buying experience at Nissan of Santa Rosa. We were greeted by Emmanuel Loza. We were interested in the Purchase of a Kia. We look around for about 20 minutes and sat in a cou of Santa Rosa. We were greeted by Emmanuel Loza. We were interested in the Purchase of a Kia. We look around for about 20 minutes and sat in a couple of Kia's and a couple of Nissan's. We found a 2011 Kia Forte. We test drove this car and loved it. After test driving this car we decided that we did want to try and purchase the car. We sat down at the computer and began the credit information. This only took about 20 minutes. We new that it wasn't going to be an easy process because of our past credit history. Knowing this and also knowing that it would take some time to contact the banks to try and work a deal, Emmanuel sent us on our way and said that he would contact us later whether there was good or bad news. About 3 hours later we received a call with good news. We were approved. We went back to the dealership to sign all of the papers. This only took about another hour. Total car buying time was about 2.5 hours. I would highly recommend this dealership to anyone and I would go back here for another vehicle purchase. More

I have done all my Nissan purchases through Northbay Nissan, so i decided to go back and talked to a jerk off of a sales manager, i left the frustrated i ever purchased a Nissan in the first place. I de Nissan, so i decided to go back and talked to a jerk off of a sales manager, i left the frustrated i ever purchased a Nissan in the first place. I decided to go to Nissan of Santa Rosa was completely shocked by how nice the sales guy Jose and the Sales Manager were in there... I told then what i was looking for and they didn't have it on the lot but said they could get it that same day. I told them the sales price was a bit much for me so without hesitation they knocked another $2000 off of it plus give me a great trade in for my Titan. Nissan of Santa Rosa has been the BEST Car dealership i have ever had the pleasure of doing business with... Very Satisfied customer, will buy from them again. Sincerely, Nicholas Uresti More