Back

Jim Bone Nissan

Santa Rosa, CA

4.4
588 Reviews

1275 Santa Rosa Ave

Santa Rosa, CA

95404

Directions

By Type

Showing 588 reviews

March 08, 2023

Jason was very helpful and nice. Explained a question I had about key fob. Also let me know about how long service would take. Time estimate was good. More

by jgmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Grey
August 16, 2022

Nearly impossible to get a hold of anyone by phone. Holding up A/C repair for over a week based on “underwriting” of my vehicle service contract which should cover repair in the first place. All that o More

by WaitingForRepair
Recommend Dealer
No
Employees Worked With
Niko Griggs,
July 13, 2022

Always efficient friendly service with a smile I feel very comfortable with the way they take care of my automotive needs More

by Lms62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Grey
June 29, 2022

The service department and rentals department were very professional and courteous. They were thoughtful about scheduling and thorough with their attention to detail. Communication was easy to understand a More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Soto & Kristin
June 26, 2022

Excellent service and they do great job and the do it on time thank you More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
June 25, 2022

Quick and friendly service. Was able to connect to wifi and work while I waited. More

by Michel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
June 18, 2022

Thank you too Roger Soto and everyone for the amazing service and amazing experience. Really recommend Jim Bone Nissan More

by Fariasmarisol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Soto
June 15, 2022

Mechanic was knowledgeable and explained the situation well. I had an appointment and they were on time. More

by litewarrior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Robert
June 06, 2022

they are prompt, they are honest, they tell you what is going on and listen to what you say about it, they don't try to sell you something you don't need. they are friendly, the place is always clean, and More

by daved
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mitch riedel
June 01, 2022

Efficient, friendly, great communication. I appreciate that they have EV car chargers. I was able to schedule service quickly. They have a lot of knowledge about electric cars. More

by Heidi7krammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
...
8
...