
Jim Bone Nissan
Santa Rosa, CA
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Solid service. These guys are knowledgeable and professional. . Very great business and super welcoming staff with a variety of services. These guys are knowledgeable and professional. . Very great business and super welcoming staff with a variety of services. More
Efficient service where I received the specific services I requested without too much upselling . I will use them for service and sales while I own a Nissan car. Very friendly and professional staff. I requested without too much upselling . I will use them for service and sales while I own a Nissan car. Very friendly and professional staff. More
I called to get some more answers done for a appointment I had to get recalls on my car repaired/replaced/updated and I got a call but missed it by 1 minute, was left a voicemail and immediately called back I had to get recalls on my car repaired/replaced/updated and I got a call but missed it by 1 minute, was left a voicemail and immediately called back and no answer, instead the next day I got a call from a service advisor that answered my question about a rental being covered by warranty and they said they would have one there for me and that was it. I live an hour and a half away and am a very busy person so I was pleased to hear that I was gonna be able to just drop my car off and go instead the day turned out for me to waste 6 hours of the day, I spent about 3 and a half hours there waiting then the drive back because turns out I couldn’t get a rental. It would’ve been nice to have done a little prescreen before being told I’d have the capability to leave because I had stuff to do. Im giving 2 stars because they were at least nice to me. More
I’ve been going to Jim Bone Nissan for more years than I care to think about, and I keep coming back because they are professional and Mitch Reidel is a perfect match for me, he’s always a gentlemen and ans care to think about, and I keep coming back because they are professional and Mitch Reidel is a perfect match for me, he’s always a gentlemen and answers all my questions. More
Always great customer service. Emir, Jason, Roger, Chris, & Mitch always go above & beyond and I feel very comfortable whenever I service my car. I appreciate their honesty and pro Emir, Jason, Roger, Chris, & Mitch always go above & beyond and I feel very comfortable whenever I service my car. I appreciate their honesty and professionalism. More