
Jim Browne Chevrolet Buick GMC of Dade City
Dade City, FL
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The service department at Jim Browne Chevrolet GMC in Dade City were terrific to deal with. They replaced the windshield and repaired paint defects on the vehicle I purchased. They also replaced all the Dade City were terrific to deal with. They replaced the windshield and repaired paint defects on the vehicle I purchased. They also replaced all the locking hub nuts and repaired a leaky tire. They were extremely responsive and repaired the vehicle without hesitation. I will take all my vehicles to Jim Browne for service given the attention they paid us. They provided the best customer service! More
I just don't know what to do right now ! It rained while I was driving, turned on wiper switch on my much loved 2011 Enclave, and wipers did not work. I immediately got an appointment at Ji It rained while I was driving, turned on wiper switch on my much loved 2011 Enclave, and wipers did not work. I immediately got an appointment at Jim Browne Buick, Dade City , where I always go. I left the Enclave with James, telling him I did not know if the problem was a bad fuse, or a bad relay, or a bad switch, or a bad motor, just needed it fixed because of the rain forcast. He advised me they would have to do a diagnostic to find the problem. My wife picked me up , to take me to my VA appointment. On the way, I got a text from James at Service Dept. Saying if I needed anything else just let him know. I replied immediately, asking, why the diagnostic,? Why not Check the 4 most likely things first, ....... I waited , but no response. I heard nothing til I phoned James 6 hours later . Imagine my surprise to hear it needed a computer part that "controls all of the electronics in the Enclave" . to the tune of almost $900.00. I really don't know what to do, the whole thing seems " suspect" , to say the least , plus,it's 2 more weeks until SS money comes. I was going to trade in my 2011, which I love , upgrade to a newer Enclave, but thought I should fix the wipers before I trade.in. Now, the deal probably won't happen, because I can't pay $900.00 to fix the darned wiper right now. It's my own fault , one could say, BUT, what 82 year old would even think it would be THAT much to fix a wiper. I'm not blaming Jim Browne , but nobody even hinted at that cost, This is sticker shock at it's max. And, I really DON'T know what I'm going to do. Any thoughts anyone ??? More
I had a great car buying experience at Jim Browne Chevrolet in Dade City. Tim Dayok helped me find the perfect vehicle. I also had the opportunity to meet General Manager Sam Rhineberger who both p Chevrolet in Dade City. Tim Dayok helped me find the perfect vehicle. I also had the opportunity to meet General Manager Sam Rhineberger who both progessional and personable. In the past I have dreaded car shopping, but everyone at Jim Brown from sales to management to finance was professional, helpful and a pleasure to do business with! More
I have purchased 11 or 12 vehicles here between Jim Browne Jeep Ram Chevy dealers. I have to say that in sales, Jerry and Joe M Have done an excellent job with customer service between the two dealers. Browne Jeep Ram Chevy dealers. I have to say that in sales, Jerry and Joe M Have done an excellent job with customer service between the two dealers. This Review in no way reflects on sales. They are five stars amazing people to communicate with. Now my issue was with finance department service when I trade a vehicle in, I usually bring the odometer statement to the original vehicle dealer. They give me the paper we sign it all extended warrantees.m refunded. Done but this time I called ahead of time told him ( Steve ) I was coming down and what I doing and I got to his office he was listening to the sports on the computer so I guess I interrupted his time to listen and literally made every single excuse to not have to do the paperwork He even told me if he gives me the paperwork to fill out it could take up to six months to get the check in the mail. It usually takes two weeks sometimes less the longest it’s ever taken me as three weeks to get the refund checks back. What a waste of my time. As a Truck driver my days off are extremely limited. More
Received excellent service from the service dept at Jim Browne Chevrolet. They met and surpassed all expectations with repair of my vehicle. I will recommend the service department and the sales staff to Browne Chevrolet. They met and surpassed all expectations with repair of my vehicle. I will recommend the service department and the sales staff to anyone with vehicle needs. More
John the sales person I worked with was very nice, courteous and helpful. He has a great understanding of the inventory and the whole process was quick and easy. courteous and helpful. He has a great understanding of the inventory and the whole process was quick and easy. More
Yes, another happy customer. Justin Dill is definitely standing on business when it comes to service highly recommend him. Thank you, Justin. Justin Dill is definitely standing on business when it comes to service highly recommend him. Thank you, Justin. More
George BRITO was our car salesman and he did a great job on putting Our Nephew on a cost efficient and economy efficient as well it was a nice SUV is equinox white one 2018. This was his first time ever own on putting Our Nephew on a cost efficient and economy efficient as well it was a nice SUV is equinox white one 2018. This was his first time ever owning a newer car he's always bought cash cars. It's so very thrilled about it and he loves it so much that he first night he bought it he wanted to sleep in it. George spend all day with this and he was very courteous and kind gave us drinks entertainer child and even took us on a test drive. Also went over and above his salesman duties. A tremendous asset to your company and also he (George) would make a great trainer for y'all's company someday near future because he is knowledgeable in all kind of products we were testing his knowledge on it and he knew up quite a bit that there is to know and even on newer stuff. We will refer people and come back in the near future when we need another car and specially to George because he's such a great hospitable curtising kind car salesman. He's very talented and phenomenal of what he's doing. Thanks George for making our experience the most wonderful time of the year we bought it in December just a few days before Christmas of 2022. More