Jim Browne Dade City Chevrolet GMC - Service Center

Very dishonest. Had service done with a rep who originally lied about my total over the phone and then of course I could not get my keys back till paying the full am Had service done with a rep who originally lied about my total over the phone and then of course I could not get my keys back till paying the full amount which was double my quote. Go to the Brooksville dealership, so much better! I am not the first one to experience this. In fact, I am seeing it is commonplace for them to attempt to double charge diagnostic fees in the hope that the customer will not notice... More

The service department at Jim Browne Chevrolet GMC in Dade City were terrific to deal with. They replaced the windshield and repaired paint defects on the vehicle I purchased. They also replaced all the Dade City were terrific to deal with. They replaced the windshield and repaired paint defects on the vehicle I purchased. They also replaced all the locking hub nuts and repaired a leaky tire. They were extremely responsive and repaired the vehicle without hesitation. I will take all my vehicles to Jim Browne for service given the attention they paid us. They provided the best customer service! More

I just don't know what to do right now ! It rained while I was driving, turned on wiper switch on my much loved 2011 Enclave, and wipers did not work. I immediately got an appointment at Ji It rained while I was driving, turned on wiper switch on my much loved 2011 Enclave, and wipers did not work. I immediately got an appointment at Jim Browne Buick, Dade City , where I always go. I left the Enclave with James, telling him I did not know if the problem was a bad fuse, or a bad relay, or a bad switch, or a bad motor, just needed it fixed because of the rain forcast. He advised me they would have to do a diagnostic to find the problem. My wife picked me up , to take me to my VA appointment. On the way, I got a text from James at Service Dept. Saying if I needed anything else just let him know. I replied immediately, asking, why the diagnostic,? Why not Check the 4 most likely things first, ....... I waited , but no response. I heard nothing til I phoned James 6 hours later . Imagine my surprise to hear it needed a computer part that "controls all of the electronics in the Enclave" . to the tune of almost $900.00. I really don't know what to do, the whole thing seems " suspect" , to say the least , plus,it's 2 more weeks until SS money comes. I was going to trade in my 2011, which I love , upgrade to a newer Enclave, but thought I should fix the wipers before I trade.in. Now, the deal probably won't happen, because I can't pay $900.00 to fix the darned wiper right now. It's my own fault , one could say, BUT, what 82 year old would even think it would be THAT much to fix a wiper. I'm not blaming Jim Browne , but nobody even hinted at that cost, This is sticker shock at it's max. And, I really DON'T know what I'm going to do. Any thoughts anyone ??? More

Received excellent service from the service dept at Jim Browne Chevrolet. They met and surpassed all expectations with repair of my vehicle. I will recommend the service department and the sales staff to Browne Chevrolet. They met and surpassed all expectations with repair of my vehicle. I will recommend the service department and the sales staff to anyone with vehicle needs. More

Showed up with a flat without an appointment they got me right in stellar service. right in stellar service. More

Yes, another happy customer. Justin Dill is definitely standing on business when it comes to service highly recommend him. Thank you, Justin. Justin Dill is definitely standing on business when it comes to service highly recommend him. Thank you, Justin. More

Just had my oil change done. No problem, They did a good job. Shawn Dunn is my Service Writer. He always takes good care of me. Joe has assembled a great service team. It would be nice if you could set an a job. Shawn Dunn is my Service Writer. He always takes good care of me. Joe has assembled a great service team. It would be nice if you could set an appointment for an oil change. I got in and out because I was there before they opened on a Saturday. More