
Jim Burke Ford
Bakersfield, CA
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369 Reviews of Jim Burke Ford
This dealership is amazing with the most phenomenal employee named Jonah. I had the worst experience ever with another dealership and somehow Jonah was able to turn everything around for me in the same employee named Jonah. I had the worst experience ever with another dealership and somehow Jonah was able to turn everything around for me in the same day. He even personally delivered my new Expedition. This is the treatment and experience that anyone buying a vehicle should have. Because of this dealership, and mostly Jonah, they now have a Ford family of two generations loyal to them. Words can't express my gratitude, but thank you. Your loyal customers for life, The Shreeve's More
Great customer service. I appreciate the time they took to explain the features on the vehicle. Everyone was extremely helpful. Will definitely recommend this dealership to friends and family. to explain the features on the vehicle. Everyone was extremely helpful. Will definitely recommend this dealership to friends and family. More
The salesman,Hector, was very professional, honest and was able to answer all my questions. He did not pressure me and gave me the time to make a good decision. I would recommend Jim Burke Ford to anyon was able to answer all my questions. He did not pressure me and gave me the time to make a good decision. I would recommend Jim Burke Ford to anyone. He also took the time to show me all the bells and whistles. Great experience. More
Eric did a great job showing me everything and helping me with at the concerns I had. Originally came in for a used car but the offer was to good to pass on the new ones! with at the concerns I had. Originally came in for a used car but the offer was to good to pass on the new ones! More
Great service! They even picked my car up from my work and dropped it back off to me when it was complete. They did the regular maintenance service and completed the recall on my vehicle. Very pleased. and dropped it back off to me when it was complete. They did the regular maintenance service and completed the recall on my vehicle. Very pleased. More
Their customer service in the body shop is excellent. Barry was great to follow up and keep me informed of status. He has the under promise and over produce mentality. The office staff was pleasant and p Barry was great to follow up and keep me informed of status. He has the under promise and over produce mentality. The office staff was pleasant and professional as well. More
Just baught a 2020 Ford Explorer ST, smoothest purchase of a vehicle ever! I can't express enough how knowledgeable and helpful Nicole Martinez was. They made us feel important and like they genuinely care of a vehicle ever! I can't express enough how knowledgeable and helpful Nicole Martinez was. They made us feel important and like they genuinely cared. More importantly they shared in our excitement of owning this amazing vehicle. Kudos to your team!👍🏼 More
Thumbs up! I have been to this service dept a few times and I have dealt with Nuncio each time. He is always very friendly, quick, and he provides quality profes I have been to this service dept a few times and I have dealt with Nuncio each time. He is always very friendly, quick, and he provides quality professional service. I have found that the dealerships prices are very competitive and I like the fact that I am getting factory parts installed by factory trained workers. I refer my friends all the time to use this service dept and request Nuncio Caggianelli for the service writer! More
My car buying experience was top notch from beginning to end. I especially want to thank Mr. Robert Reyna Jr. for his great customer service. end. I especially want to thank Mr. Robert Reyna Jr. for his great customer service. More
Problem was diagnosed quickly and repaired within a reasonable time. Order taker and repair technician were courteous and professional. I want to thank Burke Ford and Nuncio Caggianelli for a job well reasonable time. Order taker and repair technician were courteous and professional. I want to thank Burke Ford and Nuncio Caggianelli for a job well done. More