Jim Click Chrysler Dodge Ram

Terrible service department. They want you to do the maintenance for life there but can’t accommodate anyone. I have problems with my 2023 1500 and they need it for a couple days They want you to do the maintenance for life there but can’t accommodate anyone. I have problems with my 2023 1500 and they need it for a couple days but won’t give out a loaner. Spent almost 80k on a truck and bought extended warranty but they can’t work on it. I am now looking at it getting fixed out of pocket for a radio problem. The place is a joke and people need to know that the 5 star ratings are paid for. More

Very poor service department, took my tuck in for a rattle in the door, they didn't fix it. I have left three messages with the service advisor and the dealership, no return call. Would not recommend t rattle in the door, they didn't fix it. I have left three messages with the service advisor and the dealership, no return call. Would not recommend this dealer to anyone. More

The worst service I've ever received. I called and made an appointment to bring in a new 2023 travel van (Ram) for an oil change. I made the appointment 3 weeks in advance. I brought t I called and made an appointment to bring in a new 2023 travel van (Ram) for an oil change. I made the appointment 3 weeks in advance. I brought the van in for my 7:30 scheduled appointment and was told the oil change would take about 4 hours. Really? With an appointment? So, I left the van all day and overnight with them. The next morning I went in to pick up the van.......and they hadn't even done anything!!! What is the point of making an appointment here? Worst "service" I've ever received. Save yourself some stress and go elsewhere. Robert S. More

I bought a car there and it was one of my most satisfying car buying dealer experiences . Uli handled the sale and Edgar handled the contract and they were fantastic . It takes people like this to have an ou car buying dealer experiences . Uli handled the sale and Edgar handled the contract and they were fantastic . It takes people like this to have an outstanding dealership . I highly recommend this team and dealership and will be back to buy another vehicle . More

I stopped in today to make an appointment for some warranty work on my new challenger. Chrysler also called me a few days before and said when they built the car they put the wrong wheels on it and I warranty work on my new challenger. Chrysler also called me a few days before and said when they built the car they put the wrong wheels on it and I had a choice to keep the ones I have or get the ones I paid for. The service advisors first ask where I bought the car, {Phoenix dealer} then tried to dance around providing or making an appointment to have any of the issues taken care of, Did not look at may car or issues just focused why they did not want to deal with the warranty work. Next call I make will be to Chrysler and asks what dealers in my area are willing to provide warranty service. More

Great customer service for new car purchase Today I purchased a 2019 Dodge Journey and it was a totally pain free experience. The staff was kind and welcoming and so attentive in reviewing all o Today I purchased a 2019 Dodge Journey and it was a totally pain free experience. The staff was kind and welcoming and so attentive in reviewing all of the great features of my car. I look forward to driving it for many years and taking it to the dealership for its regular maintenance. Scott was the best in introducing me to all of the wonderful features of my car and Rocky was very efficient in making the financial part go smoothly. A very friendly and efficient dealership. More

Ask for Chris Zazueta . I saw him on a Saturday afternoon at about 2 pm, found my truck, and got out of there faster than I thought possible. Easily the best car salesman . I saw him on a Saturday afternoon at about 2 pm, found my truck, and got out of there faster than I thought possible. Easily the best car salesman I've ever dealt with. More