Jim Click Chrysler Dodge Ram
Tucson, AZ
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New Truck purchase Decided to purchase a new 2500 Ram pickup. Since Jim Cliick did the service on our 2009 F350 Ford for the last 10 years and we where relatively pleas Decided to purchase a new 2500 Ram pickup. Since Jim Cliick did the service on our 2009 F350 Ford for the last 10 years and we where relatively pleased with our service, Jim Click was the first dealership we visited. Well to make a long story short they where awful to us they insulted us and our trade saying something bad about the diesel motor in our F350 we have always kept our truck in prime condition...and they know this because they did the service and repairs for the truck since it was new. Well they gave us an insulting trade in value...Kelly blue book said it should be worth 23K and they would only give us 15k and they wouldn't budge on the price of their left over 2018 model Ram. We went across town and Larry Miller was 7k cheaper on the deal for the same model truck. I will never use Jim Click again or have him service my vehicles More
Their maintenance for life is a jok! I have 2 vehicles that I have brought to Jim Click, one is New Ram and the other an older Mercury Mariner.so, 2 seperate dealerships but huge problems I have 2 vehicles that I have brought to Jim Click, one is New Ram and the other an older Mercury Mariner.so, 2 seperate dealerships but huge problems at both. The Mariner has maintenence for life which is a joke unless you have 3 hours to wait and that's with an appointment made 3 weeks prior. That's just one of many other issues I've had with them not to mention they are flat out rude. With the Ram (Dodge dealership) you can call for an appointment and if your lucky on the 5th or 6th call someone might even answer. Then I get lucky and actually get the appointment only to show up for it a week later (recall issue) and they don't have the part. The J Click family of dealerships will never get my business in the future. If you want to buy a car they are all over you, but for service they are nonexistent, go figure. More
Best dealership!!! Nathaniel was awesome!! They made my buying experience awesome.. after spending almost 6hours at Larry h Miller just get be told a bunch of lies.. Eve Nathaniel was awesome!! They made my buying experience awesome.. after spending almost 6hours at Larry h Miller just get be told a bunch of lies.. Everything that Jim Click told me happened and they went above and beyond to make sure I was happy..I will never buy from anywhere else More
Thank you Chris was awesome! First time buyer and he went above and beyond to help me and my family. He made me feel comfertable and I couldn’t thank him enough Chris was awesome! First time buyer and he went above and beyond to help me and my family. He made me feel comfertable and I couldn’t thank him enough. Much appreciated! More
Sold me a defective auto I was sold a 2015 Toyota a few weeks ago. I asked for a car fax Chris Zazueta assured me that it had been checked out and had a mechanical inspection I was sold a 2015 Toyota a few weeks ago. I asked for a car fax Chris Zazueta assured me that it had been checked out and had a mechanical inspection and all was great. It’s leaking transmission fluid like a sieve. In just over a month I’m having to have a new transmission seal replaced. Not Happy with Jim Click dealership at all. Margie B More
Part of the family The thing about Aaron that I love is he listened to what your wants and needs are and he doesn’t push you into a purchase that you can’t afford. He ma The thing about Aaron that I love is he listened to what your wants and needs are and he doesn’t push you into a purchase that you can’t afford. He makes sure you are informed and comfortable. You aren’t another customer to him, you're like family.. I recommend Jim Click Dodge because here your not some walking dollar sign. You’re family. They’ll listen to what your wants, needs and recommend smart choices. I’ve been to other dealerships where they’re just pushy and just want to get it signed and done and that’s not Jim Click. Here they care even after the purchase, you become a part of the Dodge Family. I’m loving my 2012 Dodge Charger and looking forward to getting my next vehicle from them. More
The salesman was able to identify my needs and meet them! Aaron is friendly, intuitive & very knowledgeable ... he quickly determines your needs, recommends a product to fill that need and guides you through Aaron is friendly, intuitive & very knowledgeable ... he quickly determines your needs, recommends a product to fill that need and guides you through the negotiation process well. He knew what I was looking for and was able to recommend a few vehicles that would work. The dealership supports it's staff well - they seem to enjoy the environment - and the maintenance for life shows commitment to it's clients. Love that .... More
Very Bad Dealer selling crap This has been the worst experience in my life I bought a RAM 1500 it's been given me problems all of a sudden. I Got it on January 2014 it has only 73 This has been the worst experience in my life I bought a RAM 1500 it's been given me problems all of a sudden. I Got it on January 2014 it has only 73,000 miles and the warranty has expired I took.the truck before the expiration and the technical support said that he could not find any problem with it . engine light came on ever since I have it documented this morning. I took the truck to get looked at and the warranty is expired so much for your help Jim Click Dodge is not helpful at all. More
A GREAT experience! Dewsey was awesome! Supportive of my auto desires and professional about my salary realities. Attentive, astute and knowledgeable. Will be forwardi Dewsey was awesome! Supportive of my auto desires and professional about my salary realities. Attentive, astute and knowledgeable. Will be forwarding all potential business his way and to the Jim Click Dodge family. Dewsey understood that I knew exactly what I wanted and helped me to come over to a more feasible alternative that was STILL more than I could ever imagine being what I came for. Also helped put together a game plan to return and get my dream car after working on my credit.. Everyone was so friendly and accommodating, professional and knowledgeable that I will be recommending JCD to all my associates. And will be returning to get my wife her car. More
Outstanding Service and Sales. I went to Jim Click Dodge for a Recall on my 2016 Ram 1500. The service staff was professional and courteous. While I was waiting looked at the new Ra I went to Jim Click Dodge for a Recall on my 2016 Ram 1500. The service staff was professional and courteous. While I was waiting looked at the new Ram trucks and eventually purchased a new 2019 Ram 1500 Rebel. The Service, Sales and Finance staff were Outstanding. I have seen the negative reviews for the Service Department and all I can say is, for me it was just the opposite. More
