Jim Click Chrysler Dodge Ram

I stopped in today to make an appointment for some warranty work on my new challenger. Chrysler also called me a few days before and said when they built the car they put the wrong wheels on it and I warranty work on my new challenger. Chrysler also called me a few days before and said when they built the car they put the wrong wheels on it and I had a choice to keep the ones I have or get the ones I paid for. The service advisors first ask where I bought the car, {Phoenix dealer} then tried to dance around providing or making an appointment to have any of the issues taken care of, Did not look at may car or issues just focused why they did not want to deal with the warranty work. Next call I make will be to Chrysler and asks what dealers in my area are willing to provide warranty service. More

Great customer service for new car purchase Today I purchased a 2019 Dodge Journey and it was a totally pain free experience. The staff was kind and welcoming and so attentive in reviewing all o Today I purchased a 2019 Dodge Journey and it was a totally pain free experience. The staff was kind and welcoming and so attentive in reviewing all of the great features of my car. I look forward to driving it for many years and taking it to the dealership for its regular maintenance. Scott was the best in introducing me to all of the wonderful features of my car and Rocky was very efficient in making the financial part go smoothly. A very friendly and efficient dealership. More

Ask for Chris Zazueta . I saw him on a Saturday afternoon at about 2 pm, found my truck, and got out of there faster than I thought possible. Easily the best car salesman . I saw him on a Saturday afternoon at about 2 pm, found my truck, and got out of there faster than I thought possible. Easily the best car salesman I've ever dealt with. More

New Truck purchase Decided to purchase a new 2500 Ram pickup. Since Jim Cliick did the service on our 2009 F350 Ford for the last 10 years and we where relatively pleas Decided to purchase a new 2500 Ram pickup. Since Jim Cliick did the service on our 2009 F350 Ford for the last 10 years and we where relatively pleased with our service, Jim Click was the first dealership we visited. Well to make a long story short they where awful to us they insulted us and our trade saying something bad about the diesel motor in our F350 we have always kept our truck in prime condition...and they know this because they did the service and repairs for the truck since it was new. Well they gave us an insulting trade in value...Kelly blue book said it should be worth 23K and they would only give us 15k and they wouldn't budge on the price of their left over 2018 model Ram. We went across town and Larry Miller was 7k cheaper on the deal for the same model truck. I will never use Jim Click again or have him service my vehicles More

Their maintenance for life is a jok! I have 2 vehicles that I have brought to Jim Click, one is New Ram and the other an older Mercury Mariner.so, 2 seperate dealerships but huge problems I have 2 vehicles that I have brought to Jim Click, one is New Ram and the other an older Mercury Mariner.so, 2 seperate dealerships but huge problems at both. The Mariner has maintenence for life which is a joke unless you have 3 hours to wait and that's with an appointment made 3 weeks prior. That's just one of many other issues I've had with them not to mention they are flat out rude. With the Ram (Dodge dealership) you can call for an appointment and if your lucky on the 5th or 6th call someone might even answer. Then I get lucky and actually get the appointment only to show up for it a week later (recall issue) and they don't have the part. The J Click family of dealerships will never get my business in the future. If you want to buy a car they are all over you, but for service they are nonexistent, go figure. More

Best dealership!!! Nathaniel was awesome!! They made my buying experience awesome.. after spending almost 6hours at Larry h Miller just get be told a bunch of lies.. Eve Nathaniel was awesome!! They made my buying experience awesome.. after spending almost 6hours at Larry h Miller just get be told a bunch of lies.. Everything that Jim Click told me happened and they went above and beyond to make sure I was happy..I will never buy from anywhere else More

Thank you Chris was awesome! First time buyer and he went above and beyond to help me and my family. He made me feel comfertable and I couldn’t thank him enough Chris was awesome! First time buyer and he went above and beyond to help me and my family. He made me feel comfertable and I couldn’t thank him enough. Much appreciated! More

Sold me a defective auto I was sold a 2015 Toyota a few weeks ago. I asked for a car fax Chris Zazueta assured me that it had been checked out and had a mechanical inspection I was sold a 2015 Toyota a few weeks ago. I asked for a car fax Chris Zazueta assured me that it had been checked out and had a mechanical inspection and all was great. It’s leaking transmission fluid like a sieve. In just over a month I’m having to have a new transmission seal replaced. Not Happy with Jim Click dealership at all. Margie B More