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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,951 reviews

April 29, 2019

GMC never disappoints GMC Mall of Georgia never disappoints! Mike Hatcher was very attentive and helpful during the entire process. Would definitely recommend this dealersh More

by EPEEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hatcher
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much for your kind review!!!

April 29, 2019

1st rate service This was my second time visiting MOG GMC. I arrived early than scheduled, yet the staff was able to accommodate/check-in my vehicle. The staff was top More

by TPARKS985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

We are so glad to hear that we will now be your dealer of choice! We work hard for each customer and we appreciate you pointing out the positives from your experience with us. If there is anything else that you need, don't hesitate to reach out!

April 25, 2019

Excellent Great customer service answered all questions was not rushed or pressured. All sales persons friendly as was the financial person. Would recommend thi More

by jgeorgeatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hoychick, Jasmine Abreu, Nelson Carbo
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

We are so glad to hear about your positive experience with us! It's important to us that we treat our customers like family and it sounds like our team did just that! Please let us know how we can help any of your friends or family in the future!

April 25, 2019

The Best This was our best car buying experience ever! Would highly recommend Perry & Jason. They made the process so quick and painless. Will definitely be a More

by The Anthony’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Hong, Jason Hoychick, Perry Mallory
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We think Perry and Jason are pretty great too and we will share your kind words with them! See you next time!

April 25, 2019

Professional and service minded. I always receive the most professional and courteous service from this service department. Isaac and Mike did a great job in finding the perfect truc More

by MARTYTOOMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher, Isaac Pineda
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We are pleased to hear that we delivered "top-level" service and professionalism--What a compliment! Thank you for letting us know and we look forward to seeing you next time!

April 25, 2019

Sales at the Delership Dealership was great, Maybe more for gm ,The problems on the packages of the trucks...... Everybody was very pleasant to deal with ... The qu More

by staceybraselton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hoychick, Jasmine Abreu
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

We are glad that we provided you with a great experience during your visit with us! We understand your frustration with what General Motors but we are here to help when we can! Thank you for your review.

April 23, 2019

Denali service We brought out truck in because the dashboard displayed "service driver assist system". Tom greeted us when we arrived and kept us posted during the More

by MLOVIEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lyden
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! We're also glad to hear that we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 23, 2019

Timely service, good communication Sean got my truck in and out and ready to go with in an hour. Quick service and I appreciated the truck wash.. We did discuss the ongoing problem tha More

by ARNOLD.KEVIN442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
April 23, 2019

Everyone was very nice Service was a pleasure to deal with. David Blood listened to all my needs at the time of visit. He kept me updated. Thanks for all your help. More

by RICHARD.DURNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Blood
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us and it sounds like we delivered just that! Thank you for your kind words about David, we will pass those onto him! Please let us know if we can be of anymore assistance!

April 23, 2019

Professionalism From the time I drove into the service bay till the time I drove away, total professionalism from EVERYONE. Appearance, cleanliness, competent, knowle More

by Teckson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
May 01, 2019 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us and it sounds like we gave you just that! Thank you for giving us this positive review and we look forward to seeing you next time!

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