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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,285 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,285 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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May 08, 2020
Initial estimate was $275 but after you looked at the car it jumped to nearly $500. Local Chevrolet dealer installed it for $300. I undersrand that after you look at it the price can change but I would expec it jumped to nearly $500. Local Chevrolet dealer installed it for $300. I undersrand that after you look at it the price can change but I would expect you to be competitive More
by BOB07
Verified CustomerEmployees Worked With
Ed Barnes
May 06, 2020
Good people handled this in a very good fashon good people Kind polite worked with a smile,they came and got my truck and and returned it with a smile.You did very good work good people Kind polite worked with a smile,they came and got my truck and and returned it with a smile.You did very good work More
by JEGEAP1
Employees Worked With
All i know was her name was Anna she was great
May 06, 2020
Did a good job, a little slow, service manager could have been a little more jolly on the spot, but did a good job working for a discount for me. The good news no one tried to sell me a new car rather than been a little more jolly on the spot, but did a good job working for a discount for me. The good news no one tried to sell me a new car rather than fixing mine. More
by LADYTRUCKDRIVER1
Employees Worked With
David Gonzalez
May 06, 2020
I was at the dealerships mercy. I was heading out of town and all of a sudden my Yukon had every warning light possible lit up on my dashboard I pulled in without an apt letting them know I had to be out of and all of a sudden my Yukon had every warning light possible lit up on my dashboard I pulled in without an apt letting them know I had to be out of town to pick someone up that night so they made it a priority to ck out my car. Thank you! More
by DAVISARIZONA
Employees Worked With
Embarrassed to say not sure who it was
May 05, 2020
Once again I was given the best service , attention . They are making my car clean and careful with protecting my health. If you haven’t tried them give them a try. They are making my car clean and careful with protecting my health. If you haven’t tried them give them a try. More
by lmatlanta
May 02, 2020
Everything was handled in a very professional, customer oriented manner. My service was completed on time. Emma Robertson made sure that all my concerns were addressed with no issues. Completely satisfied. oriented manner. My service was completed on time. Emma Robertson made sure that all my concerns were addressed with no issues. Completely satisfied. More
by FECULVERN
May 01, 2020
Estimate shock Took car with 15,000 miles in for service /oil change. You called saying my car needed $795.00 of work! I seriously doubt that. Finally after numerous Took car with 15,000 miles in for service /oil change. You called saying my car needed $795.00 of work! I seriously doubt that. Finally after numerous phone calls we agreed on $289.29! This car has been serviced ( and purchased)) at your dealership from day one. I was shocked that you tried to “ pad the cost”. I thought you guys were better than that. More
by CLHAGAN2
Employees Worked With
4074 Ed Barnes
May 01, 2020
You guys continue to give outstanding service! This dealership continues to give outstanding service! Tom Lyden took care of my vehicle and did a great job! He was very good to work with and help This dealership continues to give outstanding service! Tom Lyden took care of my vehicle and did a great job! He was very good to work with and helped me identify issues that I should be looking out for in the future. I wouldn't recommend any other dealership for service on a GMC Sierra. More
by THUNTER1
Employees Worked With
Tom Lyden
April 29, 2020
Service department is very good. Sales was affected by GM strike. Not many models to choose from. Had to wait for car to be delivered. strike. Not many models to choose from. Had to wait for car to be delivered. More
by PPGRIFFI
Employees Worked With
