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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,280 Reviews
Call Service Center (770) 872-6272

2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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September 29, 2024

I love buick so much and my car feels great now. I do not regret coming here. More

by marieazzii789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 29, 2024

This guys are best in the business. Luis and Ken were amazing to work with. Highly recommend, Reach out to Luis Gonzalez. More

by daniel_ruiz_1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonsalez
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Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

September 29, 2024

Kevin Welborn was great, I only had car 2 weeks got major repair very pleased. More

by DIANE.MOORE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Welborn
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Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2024

Very attentive and concerned to find a solution, very good experience and comfortable with my purchase. More

by Augustolinares23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Lamothe
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Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

Was decent service, but a 90 minute service ended up almost being 4 hours. There was a point where I was told they were just working on my paperwork, but I still didn’t get my vehicle until an hour late More

by caconnor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Jim Ellis Buick GMC Mall of Georgia

September 21, 2024

The agent greeting me when was very courteous. He gave me the assurance that I he valued me and I valued the service I was requesting.and possibly would be a regular. THIS ATMOSPHERE WAS CLESR F More

by churchagapeblack@ yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevi. WELLBORN
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Sep 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 13, 2024

It was a great experience the employees were very welcoming. They asked if I needed anything or wanted anything to eat or drink. More

by NICKbarnes102@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 12, 2024

Thank you for your service it was very easy getting a appointment thank you thanks More

by RANDC377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

September 12, 2024

Ed Barnes very professional and provided great assistance and service we work with Ed again More

by mjandcompany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

September 11, 2024

Great experience! They were able to get me in same day and had my repairs completed in two days. More

by kiahnyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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