Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,281 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,281 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
Sort by
October 03, 2018
Warranty Repair - Awesome Service I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to d I brought my car in without scheduling an appointment. Even though I didn't purchase it from your dealership, the service department was so easy to deal with. I was provided a rental so I could go to work. My car was done within a few hours. No hassles - no worries. The service representative was so kind and helpful. I will definitely return to Jim Ellis. More
by Tina B
Verified CustomerEmployees Worked With
October 03, 2018
Service and repair on a 2017 GMC Canon 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service te 2017 Canon diesel 10000 miles. I limped the truck in due to a electrical issue caused by manufacturer routing of the engine wiring harness. Service team at Jim Ellis is great they found the issue replaced the parts and offered a vechicle or ride if I needed it. Staff is alaways friendly and helpful. They washed the vehicle when they were done keep up the good work Ellis team. More
by IMSCROWE
Employees Worked With
October 02, 2018
Excellent, honest service, every time! Jim Ellis Mall of Georgia Service Center provides honest, excellent, service, with a personal touch, every time! They take the time to get to know you Jim Ellis Mall of Georgia Service Center provides honest, excellent, service, with a personal touch, every time! They take the time to get to know you while your car’s being serviced, treating you like a friend rather than a number. They’re true to their price match guarantee. I will definitely continue to have my 2015 Chevrolet Tahoe serviced there, and would highly recommend them to family and friends! More
by ANGIESRN31
Employees Worked With
Other Employees :
I don’t recall his name but he was a NY Yankees fan from Long Island, NY, Chris Stout
October 02, 2018
Fabulous Customer Service Corey was outstanding to work with. He listened, then supported my needs. Great customer service and professionalism. Every business needs a Corey! Corey was outstanding to work with. He listened, then supported my needs. Great customer service and professionalism. Every business needs a Corey! Job well done. More
by petrovich
Employees Worked With
Corey Wright
October 02, 2018
Routine service Went in for routine service, took a little longer than I had expected but when I got my truck back , I saw where they had washed it too. Went in for routine service, took a little longer than I had expected but when I got my truck back , I saw where they had washed it too. More
by SANDYAUTRY
Employees Worked With
Kaleb Dance
October 01, 2018
Timely and excellant service They were very helpful setting things up, provided a temporary car and took care of everything in an expeditious manner that and it was effortless on They were very helpful setting things up, provided a temporary car and took care of everything in an expeditious manner that and it was effortless on my end...very happy More
by DWILLIAMSON1219
Employees Worked With
Rebecca Tipton, David Gonzalez
October 01, 2018
Service The service was done in a timely manner and were very easy to speak with! David is the best service advisor to work with in the service lane! The service was done in a timely manner and were very easy to speak with! David is the best service advisor to work with in the service lane! More
by RRUTLEDGE3004
Employees Worked With
David Gonzalez
October 01, 2018
Perfectly handled my service visit for my two cars As usual, service people were outgoing and efficient, work done on time and complete. Everything was excellent from scheduling to being greeted and r As usual, service people were outgoing and efficient, work done on time and complete. Everything was excellent from scheduling to being greeted and remembered by the service techs. More
by Mike J.
September 28, 2018
Outstanding Experience! I had an outstanding experience with the service department this week. My appointment was at 12:30 pm and they took my vehicle within 5 minutes of my I had an outstanding experience with the service department this week. My appointment was at 12:30 pm and they took my vehicle within 5 minutes of my arrival. Estimated time for my service was 1hour40minutes. My vehicle was ready 20 minutes ahead of time. My service advisor, Corey, did a super job and he answered all of my questions thoroughly. I would trust Corey’s advice on any future service I have. Can’t say enough great things about this dealership and it’s staff. This is my 2nd purchase from Jim Ellis. More
by BILLMORRIS2
Employees Worked With
Seymour Content, Corey Wright
September 28, 2018
Warranty work I brought my Acadia in for a electrical problem. Sean got me an appointment and a loaner. I was on my way in a short time. Two days later I had my vec I brought my Acadia in for a electrical problem. Sean got me an appointment and a loaner. I was on my way in a short time. Two days later I had my vechical back with the problem fixed. More
by FEATHERST61
Employees Worked With
Sean Garrett
