Jim Ellis Buick GMC Mall of GA - Service Center

Kept vehicle several days to ensure that my issue was resolved and they ensured that the vehicle was completely resolved resolved and they ensured that the vehicle was completely resolved More

The team was clear, kind, and honest. They did not try to pressure me into anything and they went above and beyond to ensure I was cared for while I awaited my vehicle repair. They did not try to pressure me into anything and they went above and beyond to ensure I was cared for while I awaited my vehicle repair. More

Great customer service, clean and nice atmosphere. Great communications to customers service repair about their autos. Great communications to customers service repair about their autos. More

Always enjoy service keep up to date on progress 0n service. The new service with the service helps service. The new service with the service helps More

Have already done this request. My response evidently got lost in cyberspace…..but my visit to the dealership was very successful!! My response evidently got lost in cyberspace…..but my visit to the dealership was very successful!! More

If u have to continually call, leave multiple messages for service person to call u with update, that’s no where near all the advertisements saying to “always expect the best” Eapecially when u don’t get for service person to call u with update, that’s no where near all the advertisements saying to “always expect the best” Eapecially when u don’t get a call back. More

The dealership was very attentive, and fixed my problem very quickly. I was very pleased with my service. very quickly. I was very pleased with my service. More

Ed was instrumental in getting my truck fixed and getting me back on the road. He and Jim Ellis are first class. me back on the road. He and Jim Ellis are first class. More

Great job, I love the service video. The staff is very nice and they remember you by name. I appreciate the friendly hospitality. The staff is very nice and they remember you by name. I appreciate the friendly hospitality. More

Very kind and helpful with my oil change. They didn't push me to do more. They inquired me about my tires, got me quotes on different kinds and told me price matched guarantee. They didn't push me to do more. They inquired me about my tires, got me quotes on different kinds and told me price matched guarantee. More