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Jim Ellis Chevrolet of Atlanta
Atlanta, GA
4,286 Reviews
Welcome to Jim Ellis Chevrolet, your automotive home away from home. We’re so glad you’re here, whether you’re shopping for an iconic road warrior like the Camaro to satiate your need for speed or a spacious SUV like the Suburban to accommodate your family. Whatever you’re looking for, you’ll find it when you trust Jim Ellis Chevrolet with all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,286 reviews
August 27, 2025
Treated poorly with no communication at all. Also thought I was overcharged. Thinking of using a different dealership Also thought I was overcharged. Thinking of using a different dealership More
by big2na
Verified CustomerEmployees Worked With
I was very surprised how badly I was treated with no communication at all
August 26, 2025
Worst customer service experience I've had since moving to GA. I had a service contract with Zurich and told that I couldn't use it. Yall made me sit in a waiting room for almost 3 hours and charged me $14 to GA. I had a service contract with Zurich and told that I couldn't use it. Yall made me sit in a waiting room for almost 3 hours and charged me $148.50 for an oil change. Your place is a joke. And the cashier lady? She needs to be fired as well for being rude and disrespectful when asked "what do I need to pay for?" And she responds with "idk, but you had service done, go talk to your Advisor" More
by Jackson
Employees Worked With
August 23, 2025
Great job by sales staff. Worked together on sale and trade in. Would recommend to anyone. Worked together on sale and trade in. Would recommend to anyone. More
by LARRYBOLLINGER
August 22, 2025
Jaylen was great to work with. Very professional and informative.Thank you for your time and patience!!! Very professional and informative.Thank you for your time and patience!!! More
by parkinsonjodyann
Employees Worked With
August 21, 2025
The repair seems to be successful and was done under warranty with no pushback. Unfortunately it took a week for the EV tech to look at it. warranty with no pushback. Unfortunately it took a week for the EV tech to look at it. More
by jeffkelly81
Employees Worked With
August 21, 2025
Amanda worked hard to find a vehicle that would work for me (size, price etc). She made the process super easy and was extremely kind throughout the process. I have purchased 5 vehicles in my lifetime and me (size, price etc). She made the process super easy and was extremely kind throughout the process. I have purchased 5 vehicles in my lifetime and this was handsdown the best buying experience by far! More
by C.white
August 18, 2025
Did a great job repairing on my Chevy equinox 10/10 I recommen the staff was very friendly and kelp in touch while your vehicle was in the shop recommen the staff was very friendly and kelp in touch while your vehicle was in the shop More
by Theresahairbar
August 16, 2025
Dealer needs another electric and hybrid expert;quality of work is good but quicker response would be appreciated. I asked the person who answered the service phone about whether I should drive (1/2 hour) of work is good but quicker response would be appreciated. I asked the person who answered the service phone about whether I should drive (1/2 hour) or have car towed (coolant temperature had been as high as 123); she consulted another employee, and advised me to get a tow. Cost me $150, probably unnecessarily. More
by mry_riddle
Employees Worked With
August 15, 2025
Vladimir handled our issue with utmost courtesy and professionalism. When our service was completed, we were confident that there was no better place to bring our car. professionalism. When our service was completed, we were confident that there was no better place to bring our car. More
by HANCOCKHANCOCK
August 14, 2025
Had to wait a week before they even looked at the truck. They then took another week to fix it. We paid and got in the vehicle and the problem was still there. Service coordinator attitude was garbage. They then took another week to fix it. We paid and got in the vehicle and the problem was still there. Service coordinator attitude was garbage. They acted like it was our fault they didn’t fix it completely the first time. More
by SMH
