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Jim Ellis Chevrolet of Atlanta - Service Center
Atlanta, GA
2,771 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,771 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center
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April 05, 2018
Cortez is the man! This guy is amazing at his job. His smile is always the first thing this guy greets you with. What a pleasure. Thanks for your consistency. This guy is amazing at his job. His smile is always the first thing this guy greets you with. What a pleasure. Thanks for your consistency. More
by EVA.SELMAN
Verified CustomerEmployees Worked With
Rosetta , Cortez Heath
April 05, 2018
I just had my vehicle service and the tire spin balance the tire was not balance good like before. I get vibration at 72 , need to set appointment to get my tire rebalance and the air pressure was not set o the tire was not balance good like before. I get vibration at 72 , need to set appointment to get my tire rebalance and the air pressure was not set on each tire . this is the first time this happened.I will call for another appointment this week. More
by JEFFERYLWRIGHT
Employees Worked With
April 05, 2018
This was the first time. Although the parts had to be ordered and I have to return with the car, the team was very helpful in explaining what was needed and updated me as soon Although the parts had to be ordered and I have to return with the car, the team was very helpful in explaining what was needed and updated me as soon as they arrived. I am returning on Monday for the repairs. More
by cbat1234
Employees Worked With
April 04, 2018
long wait. No status I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I asked him to get one and call me back. At 2:00 pm I called again and he still had no status. I asked to speak to the service manager and he was unavailable. I ask to speak to the general manager and he was unavailable. I ask to make an appointment to see the general manager and was told I had to fill a form out on line. I went and got my car and took it to a different dealer. More
by LAURENCESTARR
Employees Worked With
unkn
April 04, 2018
Always do what is best for your vehicle at a fair price. It was time for regular maintenance so I made the appointment with the operator and the time suited me and it was a effortless experience. It was time for regular maintenance so I made the appointment with the operator and the time suited me and it was a effortless experience. More
by RON.SHOOK
Employees Worked With
Tom
April 04, 2018
Air conditioner went out I expressed that I had a trip to go on in three days. I had to have the car back. Robert Sigman diagnosed the problem, made the repairs, and submi I expressed that I had a trip to go on in three days. I had to have the car back. Robert Sigman diagnosed the problem, made the repairs, and submitted the cost under the extended warranty. I had the car back later that day. More
by JANISDAY
Employees Worked With
Robert Sigman
April 04, 2018
Awesome My experience was awesome. The staff was friendly and knowledgeable. I was notified when my vehicle was ready to be picked up and I also received a ca My experience was awesome. The staff was friendly and knowledgeable. I was notified when my vehicle was ready to be picked up and I also received a call from the manager checking on my vehicle. Great customer service! More
by cpoythress
Employees Worked With
Brandon Colon
April 04, 2018
Awesome service The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! More
by Ag0g0girl
Employees Worked With
Thomas Pruitt
April 04, 2018
Fast and honest I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will call me by 7:30 AM so they can move me through ASAP. And they've never pushed any services on me. More
by DAVIDJD5
Employees Worked With
Robert Sigman
April 04, 2018
Service Department I only come to Jim Ellis Chevrolet for any service to my vehicle. Each time I arrive, I am professionally greeted. Everyone whom I have encountered is I only come to Jim Ellis Chevrolet for any service to my vehicle. Each time I arrive, I am professionally greeted. Everyone whom I have encountered is Amazing especially two people Rosetta Merritt, and Aramis Frazier. Excellent Staffing. More
by ERENA G
Employees Worked With
Rosetta Merritt: Cashier, Aramis Frazier
