Back

Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,209 Reviews

4,209 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
August 29, 2019

Excellent service! Jason helped me to maintenance my 8yrs old sorento. he did his best job and never loose his smile. waiting room was clean and quiet. More

by KYOON999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark tried to help me too, Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Jason reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

August 28, 2019

Quick and reasonable Finally! Thank you for getting a oil change service done in under 3 hours. Sad right—a oil change could take 3+ hours? Not this time! I dropped the c More

by RICHARDSFX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with Robbie! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

August 28, 2019

Kia Service on Aug 27, 2019 Diana Bell is a great person to assist you when you arrive at the Kia location service department she has the a great attitude and personality More

by LTURENT41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Diana and Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 27, 2019

Helpful mostly When I called to reschedule my appointment the service rep wasn’t entirely helpful but she did connect my to the service manager who was able to get m More

by RAZZLE1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 26, 2019

Diana was amazing It was great I had a wonderful experience like always Diana is the best she should get a promotion always friendly and has a conversation with me then More

by JUSTINJOHNSON713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Justin! Customer service is one of our top priorities and we're glad to hear you received such excellent service from Diana! Please let us know if there is ever anything else we can do for you! Safe travels!

August 26, 2019

My service was completed in a very timely manner, Your people met us as we entered the parking/service area and took me to the door (since I am handicapped. During our SHORT wait there were water and More

by JRPW2087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2019

Emergency service My car wouldn’t start. I called and spoke with Robbie (who I always take my car to for service) who was able to diagnose the problem over the phone (e More

by STWEDIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience with Robbie, reflected this. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

August 22, 2019

Felt scammed This is the worst experience by far that I have had at this Kia dealership. The person that I checked in with was the only consultant there. After a More

by CLAIREPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie Brooks
August 20, 2019

Just OK. Normally excellent Overall it was a good visit. Normally it is excellent. Just seemed not to clicking Saturday. Paperwork for checkout had to be redone. They pulled More

by DANDSFARMER2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell, Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you again for taking the time to let us know how we did. We appreciate your continued business with us, and we're looking forward to your next visit! We hope you have a great day!

August 20, 2019

Another Great Time As usual, the Kia Service Appointment went swell. Jason Dale is as sociable and professional as ever. The waiting room had a good variety of snacks an More

by mrosenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! We appreciate your continued business with us, and we're looking forward to your next visit! Jason and the team are dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

...
324
...