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Toyota of McDonough - Service Center
McDonough, GA
4,275 Reviews
Today:Open today 7:30 AM - 7:00 PM
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4,275 Reviews of Toyota of McDonough - Service Center
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August 24, 2021
Patricia was outstanding! She explained the cost of my repairs and stayed within my budget. I will ask for the same service person when I return with my other vehicle. Thanks repairs and stayed within my budget. I will ask for the same service person when I return with my other vehicle. Thanks More
by RALPH.WARD14
Verified CustomerEmployees Worked With
Patricia
August 24, 2021
Great service overall. I appreciate the complimentary Lyft service. Even though they were short staffed everything went great. The bathroom is always clean and smelling great! Lyft service. Even though they were short staffed everything went great. The bathroom is always clean and smelling great! More
by D. Hylton
Employees Worked With
August 24, 2021
Excellent customer service by Oscar Johnson and C Thompson. . Made me feel very welcome and took care of the service needed for my Highlander. See you in 5000 miles for next service. Thompson. . Made me feel very welcome and took care of the service needed for my Highlander. See you in 5000 miles for next service. More
by lindaromanelli
Employees Worked With
August 23, 2021
I made an appointment for 7:30am for a tire rotation. Cecilia was very rude checking me in. I waited for almost 4 hours before I was able to leave. Nobody updated me. But they sure did call me and tell m Cecilia was very rude checking me in. I waited for almost 4 hours before I was able to leave. Nobody updated me. But they sure did call me and tell me that they wanted to sell me a car. And then after all of this, they had the audacity to email that I missed my appointment. Very unorganized. very unprofessional. I will not be returning. More
by REBEKAHTRAINOR
Employees Worked With
Cecilia
August 23, 2021
Excellent service . I appreciate the complimentary Lyft services. They squeezed me in for a last minute appointment and I greatly Appreciate it. Thank you for the accommodation. services. They squeezed me in for a last minute appointment and I greatly Appreciate it. Thank you for the accommodation. More
by Toyotagirl
Employees Worked With
Cecilia
August 23, 2021
Had apt @ 8:00 am, for maintain required left after 3 hrs later this was my only complaint, I never had to wait this long. later this was my only complaint, I never had to wait this long. More
by WYNBROOK_ROSE
Employees Worked With
August 23, 2021
I had to bring my Toyota Camry in for service and the people in the Service Department were great to work with! Very helpful and they took the time to explain exactly what needed to be done. Cecelia Thom people in the Service Department were great to work with! Very helpful and they took the time to explain exactly what needed to be done. Cecelia Thompson was the person I worked with and she was outstanding! I will definitely return, and I recommend these folks without hesitation. I give them Six Stars.****** More
by JAYCODER
Employees Worked With
Cecelia Thompson
August 22, 2021
Excellent great customer service not only great customer service they were also great with managing my time and waiting and also making sure I was happy. service they were also great with managing my time and waiting and also making sure I was happy. More
by shamika129
August 20, 2021
Your service center is GREAT! Your salespeople are awful! I received a call after my service about wanting to buy my used Rav4. They said they'd pay over value and give a great deal on a new vehicle. I shoul I received a call after my service about wanting to buy my used Rav4. They said they'd pay over value and give a great deal on a new vehicle. I should have known that was too good to be true. My vehicle was excellent (excellent enough to want to buy), and you all tried to rate it as fair and not pay me crap for it. Then you only offered up a fully loaded new Rav4 which would not only increase my payments every month, but extend my loan out several years. You wasted my time and then your salespeople copped an attitude and asked if I even wanted to sell my car? I said, actually no...YOU CALLED ME! Just a bad situation which solidified for me that when I am in the market for a new vehicle, I won't come there. More
by Rav4Erin
Employees Worked With
August 18, 2021
Adam of McDonough, Georgia gave excellent customer service. He answered all of my questions. He went above and beyond the call of duty. Thank you all. I am a very loyal customer. service. He answered all of my questions. He went above and beyond the call of duty. Thank you all. I am a very loyal customer. More
by KATRINA_BRYANT
Employees Worked With
Adam
