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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,880 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,880 reviews

November 10, 2025

Had a great experience. Thankful for a great car and dealer. Already telling people that Volkswagen had a better customer experience than Nissian. More

by leiaaria14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones
November 06, 2025

We were initially helped by Brent Jones, who was amazing! He was very patient, showed us all the details of the car, explained everything to us, did the test drive, and even got us a discount. We went to oth More

by JULIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez, Brett Jones, Brent Jones, Justin Diamond
Nov 07, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Hi Julia, thank you for sharing your experience with us. We are delighted to hear that Brent provided you with amazing service and a great deal. We sincerely apologize for the impatience you felt during the finalization process, and we appreciate your feedback as it helps us enhance our customer-centric approach. We strive for honesty and reliability in our service, and we hope to welcome you back for a more consistent experience in the future. Happy driving!

October 31, 2025

Raul was an absolute pleasure to work with. This is our second car we have bought from him! More

by Kdgchl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Nov 04, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your kind words! We are thrilled to hear that Raul provided you with such a positive experience for your second car purchase. Your trust in our customer-centric service means the world to us, and we look forward to supporting you again in the future!

October 31, 2025

Raul Sanchez made the whole car buying process fast and easy. Brought my wife to get her car from Jim Ellis after I bought mine earlier this year. More

by Phillip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Nov 04, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your wonderful review, Phillip! We're thrilled to hear that Raul made the car buying process fast and easy for you and your wife. Your trust in our customer-centric service means a lot to us, and we look forward to supporting you both again in the future!

October 17, 2025

I appreciate the service from the dealership I received turning in my lease car. Thanks More

by Catonthegreatwall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Jones, Justin Diamond
Oct 20, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your support and feedback! We are thrilled to hear that you had a positive experience at our dealership. It is our pleasure to assist you and we look forward to serving you again in the future.

October 16, 2025

Brent made our purchase so simple and easy for a vehicle we purchased sight unseen. He answered all of our questions and even sent us videos of all of the features of our vehicle. He even arranged for out More

by tndoug307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Jones, Brent Jones
Oct 18, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your glowing review! We're thrilled to hear that Brent and our team at Jim Ellis made your out of state vehicle purchase a breeze. We pride ourselves on providing exceptional customer service and making every step of the process easy and convenient for our customers. We appreciate your business and hope you enjoy your new vehicle!

October 09, 2025

Took my Atlas in for the 10,000 miles service. Alex was simply kind, polite and very professional. He kept us informed with everything and service was prompt. Thank you. Desiree More

by Jodyrosant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Oct 11, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for choosing our dealership for your 10,000 mile service, Desiree. We are thrilled to hear that Alex provided exceptional service and kept you informed throughout the process. We appreciate your business and look forward to serving you again in the future.

October 06, 2025

Thank you for the great experience and awesome salesman Jim. Also the finance manager was nice and friendly too. More

by means1469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir, Brett Jones
Oct 08, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words! We are so glad that Jim provided you with an excellent experience, and our finance manager was able to assist you as well. We appreciate your business and hope to see you again soon.

October 06, 2025

Brent was awesome to work with! He was efficient and very kind through our entire process of buying my first car. More

by Kaytling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hartley, Brett Jones, Brent Jones
Oct 09, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for the fantastic review! We are delighted to hear that Brent provided top-notch service and made your first car buying experience a positive one. We appreciate your business and look forward to serving you again in the future. Happy driving!

September 30, 2025

Justin was absolutely fantastic! Very honest and knowledgeable! Best salesperson we have ever done business with! We will definitely recommend him! More

by ROBERTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez, Justin Diamond
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