The BEST car buying experience - EVER!!!!!
I truly do not know how to accurately reflect the experience I had with Jim Ellis/VW/Kennesaw AND Greg Hampton. I am in the market every 3 years for a new vehicle - meaning - I have become quite accustomed to the "system."
This team is utterly superlative. Efficient, KIND, generous with their time, thoughtful, and they actually LISTEN to your concerns, your needs and what you want. You might think, I write this because I got the deal I was hoping for - not true. I didn't even have to ASK for a spectacular deal. This team presented me with something that was beyond fair, beyond perfect and well - just plain fantastic. I have never had this much confidence going into a new lease. THANK YOU!!!!!
Greg Hampton is an extraordinary man, who goes above and beyond what any salesperson should do. AND - how about he bought the same car I did the day before I made my purchase? Talk about trust in the product!
Chris Phillips made the financing feel like a walk in the park. Seriously - how does a finance agreement take a total of 15 minutes?
Kevin Chung, so polite and thorough in tying up the final details.
The car was delivered to my door by an extraordinarily friendly team and the follow up since has been incredible.
I love these guys and the team at Jim Ellis/VW/Kennesaw. The inventory is astounding and if you want to have your faith in purchasing a new car restored- this is the place to go.
Thank you to all of you - you redefine customer service!!!!!