
Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
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When i entered the service department all the counters were available but no one greeted me They didn’t even look up from eating. So i said Hello i'm here for my car service The 1st person was rude and were available but no one greeted me They didn’t even look up from eating. So i said Hello i'm here for my car service The 1st person was rude and never even looked up at me nor greeted me. I was very disappointed but i moved down to the 2nd Service Man & told him what had just transpired & I said “I would really like to have a great experience here. He was very nice and polite and took care of my car needs. . Because of the 2nd one ALEX, I give my very 1st experience here a 110 %! More
My sales person was Raul. He is the kind of salesman any car dealership would be looking for. Raul is knowledgeable, yet not pushy. Raul answered all my questions and provided He is the kind of salesman any car dealership would be looking for. Raul is knowledgeable, yet not pushy. Raul answered all my questions and provided excellent customer service. I’m very pleased with him and would recommend him to anyone who is interested in buying a car. Thanks Raul, and thanks Jim Ellis of Kennesaw! More
Brent was attentive and professional along the whole process, always keen to answer any questions and doubts, key to make me decide moving ahead with this dealership process, always keen to answer any questions and doubts, key to make me decide moving ahead with this dealership More
I came in knowing exactly what car I wanted and Raul was great at assisting me. He was able to help me with the purchase, was not pushy and was happy to provide answers to all my questions. Overall smooth e great at assisting me. He was able to help me with the purchase, was not pushy and was happy to provide answers to all my questions. Overall smooth experience and another reason why I keep coming back to Jim Ellis VW. More
I had a great experience at Jim Ellis VW of Kennesaw. I had visited two other dealerships in Atlanta looking for the specific Tiguan I wanted, and was not treated respectfully as a single woman who knew I had visited two other dealerships in Atlanta looking for the specific Tiguan I wanted, and was not treated respectfully as a single woman who knew what she wants. I visited Jim Ellis of Kennesaw and everyone I encountered was respectful, didn't encourage me to settle for something less than what I wanted, and reserved the Tiguan I wanted that would be coming soon. The only bad part was that I believe my trade-in was definitely under-valued, KBB trade-in value estimates approximately $2K and I was only given a little less than $1K despite the car working perfectly and really low miles. Having said that, I love my new Tiguan and the experience was very pleasant and easy. Thank you! More
Raul and Jose were kind, patient, and made the entire process incredibly smooth for me. Raul answered all my questions and made the experience really easy. Something I really liked, that I have never exp process incredibly smooth for me. Raul answered all my questions and made the experience really easy. Something I really liked, that I have never experienced before, is when we were test driving the car Raul was reading me the car fax on the car and was going over all the features its includes! It was incredibly useful and helpful and because of the kindness of these men, it ultimately pushed me to want to buy the car even more! They are so personable!!! More
I cannot recommend this dealership enough and it is because of Raul. He helped us find the perfect car for our needs and budget and was always pressure free. We greatly appreciated his patience as we w because of Raul. He helped us find the perfect car for our needs and budget and was always pressure free. We greatly appreciated his patience as we were deciding what was best for us. If i could give him 6 stars I would instead give him 7. Raul gave us the best expert possible with buying a car! He comes with the highest recommendation. More