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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

Overview
Reviews
4.9
2,901 Reviews
Call Dealership (770) 370-3620
View Awards

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,901 reviews

February 23, 2026

Great experience every time! Friendly advisor and very knowledgeable. Clean and comfortable waiting room. They made sure to explain everything and were very helpful too. More

by Haleyshumway1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lewis
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February 22, 2026

The customer service was outstanding from start to finish. Alex Lewis was attentive, professional, and truly cared about addressing my concerns. Every question was answered clearly, and I felt valued More

by Sherl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lewis & Daniel S.
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February 21, 2026

Great job…worked with Raul and Brett…I’d do it again with this dealer… More

by FEELGOODNUPE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones
Report | Print
February 19, 2026

Alexander at Jim Ellis gave us great customer service. Very happy to be customers here More

by farantinowilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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Feb 21, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your wonderful review, farantinowilliam! We're thrilled to hear that Alexander provided you with great customer service and that you're happy to be our customers. Your trust in us means a lot, and we look forward to continuing to provide you with reliable and quality service.

February 06, 2026

Awesome experience every visit! !! Special kudos to Kyle, Alana, and Alex!!! Nothing short of great!!! More

by Tezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Alex, Alana Escobedo
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Feb 11, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your awesome review, Tezz! We are thrilled to hear you had a great experience and appreciate your special kudos to Kyle, Alana, and Alex. We look forward to welcoming you back for more quality service and support!

January 26, 2026

Quick response to assigned appointment schedule maintaining ongoing communication updates regarding my vehicle. Service writer was incredibly responsive and impressive More

by macterris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 29, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your kind words! We're thrilled to hear that our service writer provided quick responses and maintained ongoing communication about your vehicle. Your feedback inspires us to continue delivering reliable and customer-centric service, and we look forward to supporting you again in the future!

January 16, 2026

It was such a relief to work with someone that wasn’t pushing you to buy, they were so patient and kind. Answer all my questions, and went beyond making me feel comfortable when I was ready to buy. Thank More

by Alejandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones
Report | Print
Jan 21, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your kind words, Alejandra! We're thrilled to hear that our patient and supportive service made you feel comfortable during your buying experience. Your trust means the world to us, and we look forward to serving you again with the same quality and reliability.

January 15, 2026

Great experience at Jim Ellis. For once a dealership with no pressure of forcing you into a car. More

by RENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones
Report | Print
Jan 16, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your wonderful review, RENE! We're thrilled to hear you had a great experience at Jim Ellis without the pressure often found at dealerships. Your feedback inspires our team to continue providing honest and reliable service, and we look forward to welcoming you back soon!

January 14, 2026

Raul Sanchez was great, and there is a reason he has so many awards. Very professional and didn't waste my time. More

by cheryl6255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Report | Print
Jan 16, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your kind words! We're thrilled to hear that Raul provided you with such professional and efficient service. Your feedback inspires our team to continue delivering quality and trustworthy support to all our customers.

January 14, 2026

Dealership and service were great. I was in the dealership a little longer than I expected, but overall experience is great. More

by chefaaronrussell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Jose Vazquez
Report | Print
Jan 16, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your wonderful review! We're thrilled to hear that you found our dealership and service great. We appreciate your patience during your visit and look forward to providing you with even more reliable and customer-centric support in the future.

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