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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,842 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,842 reviews

July 31, 2025

When i entered the service department all the counters were available but no one greeted me They didn’t even look up from eating. So i said Hello i'm here for my car service The 1st person was rude and More

by Caring Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEXANDER SERVICE DEPT 5 stars 🤩
July 28, 2025

My sales person was Raul. He is the kind of salesman any car dealership would be looking for. Raul is knowledgeable, yet not pushy. Raul answered all my questions and provided More

by Shari Mayes
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Jul 29, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your glowing review! Raul is a valuable member of our team, and we're so happy to hear that he provided knowledgeable and non-pushy service. We'll be sure to pass along your kind words to him. Thanks for choosing Jim Ellis of Kennesaw for your car shopping needs!

July 22, 2025

Brent was attentive and professional along the whole process, always keen to answer any questions and doubts, key to make me decide moving ahead with this dealership More

by kbouga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Jones, Brent Jones
Jul 24, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your kind words! We strive to provide exceptional service and are thrilled that Brent was able to assist you in making your decision. We look forward to continuing to exceed your expectations in the future.

July 18, 2025

I came in knowing exactly what car I wanted and Raul was great at assisting me. He was able to help me with the purchase, was not pushy and was happy to provide answers to all my questions. Overall smooth e More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Jul 22, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind review! We are so glad that Raul was able to provide you with a seamless car buying experience. Our team strives to make every customer feel heard and supported. We appreciate your loyalty to Jim Ellis VW and look forward to serving you again in the future!

July 16, 2025

I had a great experience at Jim Ellis VW of Kennesaw. I had visited two other dealerships in Atlanta looking for the specific Tiguan I wanted, and was not treated respectfully as a single woman who knew More

by brittanyhewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez, Brent Jones
Jul 17, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for sharing your experience at Jim Ellis VW of Kennesaw. We are thrilled that our team treated you with the respect and professionalism you deserve. We apologize for any inconvenience with your trade-in and will continue to work on improving our processes. We are delighted that you love your new Tiguan and look forward to serving you in the future!

July 10, 2025

Raul and Jose were kind, patient, and made the entire process incredibly smooth for me. Raul answered all my questions and made the experience really easy. Something I really liked, that I have never exp More

by faith sams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Jose Vazquez
Jul 13, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for choosing us! Our team always strives to provide exceptional service and make the car buying process as smooth as possible. We're so glad Raul and Jose could assist you and their attention to detail and helpfulness made your experience even better. We appreciate your kind words and look forward to serving you again in the future.

July 07, 2025

Jim was able to provide us the vehicle we wanted and explained all of the features and how to use them. More

by cwspaas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
Jul 10, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for taking the time to leave a review, Jim! We are thrilled to hear that you had a great experience with us. Our team strives to provide excellent customer service and we are pleased to hear that you are satisfied with your new vehicle and its features. We hope you enjoy it to the fullest!

June 03, 2025

I cannot recommend this dealership enough and it is because of Raul. He helped us find the perfect car for our needs and budget and was always pressure free. We greatly appreciated his patience as we w More

by ashleyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Jun 05, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Ashleyd! Please let us know if there is ever anything else we can do for you! Safe travels!

June 02, 2025

Good experience. Patient with me in making the right choice. Even showed me cars in the rain More

by Renatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Jun 05, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

Renatl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

May 31, 2025

The staff are polite, and the place is spotless. We always feel welcome. Thank you More

by Gee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brent Jones
Jun 04, 2025 -

Jim Ellis Volkswagen of Kennesaw responded

We work hard to stand out among the rest, Gee! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

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