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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 14, 2025
very professional and communicative of what was needed and how to finish the process in the smoothest way possible! I was able to open and close this deal swiftly! and how to finish the process in the smoothest way possible! I was able to open and close this deal swiftly! More
by Mike Dogan
Employees Worked With
Jim Baydemir, Brett Jones
December 14, 2025
This is our 4th VW dealership purchase - 3rd from this dealership. We came back because it's always felt easy and this time was no different. We purchased a used car from the lot and are very happy with o dealership. We came back because it's always felt easy and this time was no different. We purchased a used car from the lot and are very happy with our new car! We can't say enough about Justin. Not only did he get excited along with us about our purchase, he kept us entertained throughout the process. He was knowledgeable, kind, personable, and he made our experience great. We'll likely ask for him in the future, with hopes that he can help again when needs arise. We would be remiss to not also mention Brett in finance. He was fantastic and carried us through that part of the process painlessly. More
by Sara Hepler
Employees Worked With
Brett Jones, Justin Diamond
December 02, 2025
Brent Jones was a good communicator, patient and explained everything. Thank you, Brent! The dealership was comfortable and Jose was a pleasant finance manager. explained everything. Thank you, Brent! The dealership was comfortable and Jose was a pleasant finance manager. More
by gushing_gel_3m
Employees Worked With
Brent Jones
November 29, 2025
I love my new VW Taos! Raul was great. My husband and I was pleased with the service, right down to having my car delivered to my home. I was truly appreciative of that! Raul was great. My husband and I was pleased with the service, right down to having my car delivered to my home. I was truly appreciative of that! More
by Andrea
Employees Worked With
Raul Sanchez
November 27, 2025
Raúl in sales especially and José also, in accounting and Raphael -management and Alexander at the service desk were all so fantastic! I always know I'm in good hands and service like this is why I always co Raphael -management and Alexander at the service desk were all so fantastic! I always know I'm in good hands and service like this is why I always comeback to Jim Ellis. I think my family has 7 cars total with them! Olga Lauten More
by Olga10
Employees Worked With
José , Raphael, Maureen, Alexander in service. Great great folks! , Raul Sanchez, Jose Vazquez, Rafael Sandoval, Alana Escobedo, Garrett Steele
November 26, 2025
My experience was great. Raul was very friendly, informative, and cooperative during the purchase process. Also, the after purchase support was great. Raul was very friendly, informative, and cooperative during the purchase process. Also, the after purchase support was great. More
by m.nayfeh
Employees Worked With
Raul Sanchez
November 26, 2025
Was a great and smooth experience buying at Jim Ellis Volkswagen of Kennesaw. Just 1 hiccup, the finance rate of interest promised at the day of deal (0.99%) was not the same that was finalized on the Volkswagen of Kennesaw. Just 1 hiccup, the finance rate of interest promised at the day of deal (0.99%) was not the same that was finalized on the day of actual delivery and payment (1.99%) They mentioned it was due to the other discounts that did not make us eligible for initially quoted 0.99% ( these discounts were applied on the day of deal already) but full transparency on the day of deal would have been better such that it did not come as a bummer on the day of delivery. More
by Vaibhav.anant92
Employees Worked With
Raul Sanchez
November 15, 2025
It was a great experience all around! Raul was super informative, friendly, and professional. I really appreciate his insight and help. I’d never shopped around for a car before so I didn Raul was super informative, friendly, and professional. I really appreciate his insight and help. I’d never shopped around for a car before so I didn’t know what to expect, but it was a good experience. Thanks Raul and maybe we’ll see you again when it’s time for another new ride! More
by mgeer123
Employees Worked With
Raul Sanchez, Brett Jones
