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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,905 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,905 reviews

April 27, 2026

We had a wonderful experience with Raul and Brett. They were patient and went above and beyond to make sure the process was smooth and stress free. We are so happy with our purchase! More

by brookehsharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones
April 26, 2026

Raul was a pleasure to work with. He understood quickly what we were looking for and set up a test drive quickly. We also appreciate Brett being patient as we worked with our church More

by RevK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones
April 10, 2026

I have received the best service at Jim Ellis Volkwagen. I needed quite a bit of work on a Beetle that I purchased from another dealer.My service manager,Alex did an exceptional job handling my service.I dro More

by cathywp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lewis, Kevin Hartley, Jacob Puckett, Alana Escobedo, Garrett Steele
Apr 16, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Cathy, thank you for your wonderful review! We're thrilled to hear that you received the best service at Jim Ellis Volkswagen and that Alex provided exceptional support for your Beetle. Your trust in us means a lot, and we look forward to serving you again in the future!

March 30, 2026

Excellent service and attention to detail. We came from NC and Alex made sure I got the service needed in a timely manner.I will be returning to this dealership for any work/maintenance. More

by cathywp
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lewis, Kevin Hartley, Jacob Puckett, Alana Escobedo, Garrett Steele
Apr 09, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your kind words, cathywp! We are thrilled to hear that you received excellent service and attention to detail from Alex. Your trust in us means a lot, and we look forward to providing you with reliable support for all your future maintenance needs.

February 23, 2026

Great experience every time! Friendly advisor and very knowledgeable. Clean and comfortable waiting room. They made sure to explain everything and were very helpful too. More

by Haleyshumway1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lewis
Feb 25, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with our friendly and knowledgeable team. Your feedback about our clean and comfortable waiting room means a lot to us, and we look forward to providing you with reliable service again soon!

February 22, 2026

The customer service was outstanding from start to finish. Alex Lewis was attentive, professional, and truly cared about addressing my concerns. Every question was answered clearly, and I felt valued More

by Sherl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lewis & Daniel S.
Feb 25, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your wonderful review, Sherl! We are thrilled to hear that our customer service, especially from Alex Lewis, made you feel valued and supported. Your feedback inspires us to continue providing trustworthy and reliable service, and we can't wait to welcome you back soon!

February 21, 2026

Great job…worked with Raul and Brett…I’d do it again with this dealer… More

by FEELGOODNUPE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones
Feb 25, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience working with Raul and Brett. Your trust in our customer-centric service means a lot to us, and we can't wait to welcome you back for another quality experience.

February 19, 2026

Alexander at Jim Ellis gave us great customer service. Very happy to be customers here More

by farantinowilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Feb 21, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your wonderful review, farantinowilliam! We're thrilled to hear that Alexander provided you with great customer service and that you're happy to be our customers. Your trust in us means a lot, and we look forward to continuing to provide you with reliable and quality service.

February 06, 2026

Awesome experience every visit! !! Special kudos to Kyle, Alana, and Alex!!! Nothing short of great!!! More

by Tezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Alex, Alana Escobedo
Feb 11, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your awesome review, Tezz! We are thrilled to hear you had a great experience and appreciate your special kudos to Kyle, Alana, and Alex. We look forward to welcoming you back for more quality service and support!

January 26, 2026

Quick response to assigned appointment schedule maintaining ongoing communication updates regarding my vehicle. Service writer was incredibly responsive and impressive More

by macterris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 29, 2026 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for your kind words! We're thrilled to hear that our service writer provided quick responses and maintained ongoing communication about your vehicle. Your feedback inspires us to continue delivering reliable and customer-centric service, and we look forward to supporting you again in the future!

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