Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
Filter Reviews by Keyword
By Type
Showing 2,905 reviews
We had a wonderful experience with Raul and Brett. They were patient and went above and beyond to make sure the process was smooth and stress free. We are so happy with our purchase! They were patient and went above and beyond to make sure the process was smooth and stress free. We are so happy with our purchase! More
Raul was a pleasure to work with. He understood quickly what we were looking for and set up a test drive quickly. We also appreciate Brett being patient as we worked with our church He understood quickly what we were looking for and set up a test drive quickly. We also appreciate Brett being patient as we worked with our church sponsored finance company. Overall we felt comfortable at Jim Ellis and will gladly patronize them again (even though they are more than an hour from our home). More
I have received the best service at Jim Ellis Volkwagen. I needed quite a bit of work on a Beetle that I purchased from another dealer.My service manager,Alex did an exceptional job handling my service.I dro I needed quite a bit of work on a Beetle that I purchased from another dealer.My service manager,Alex did an exceptional job handling my service.I drove 2 hours,one way to have work done by this dealership.I highly recommend Jim Ellis Volkswagen. More
Excellent service and attention to detail. We came from NC and Alex made sure I got the service needed in a timely manner.I will be returning to this dealership for any work/maintenance. We came from NC and Alex made sure I got the service needed in a timely manner.I will be returning to this dealership for any work/maintenance. More
Great experience every time! Friendly advisor and very knowledgeable. Clean and comfortable waiting room. They made sure to explain everything and were very helpful too. Friendly advisor and very knowledgeable. Clean and comfortable waiting room. They made sure to explain everything and were very helpful too. More
The customer service was outstanding from start to finish. Alex Lewis was attentive, professional, and truly cared about addressing my concerns. Every question was answered clearly, and I felt valued finish. Alex Lewis was attentive, professional, and truly cared about addressing my concerns. Every question was answered clearly, and I felt valued as a customer. It’s refreshing to experience such genuine and efficient service. More
Quick response to assigned appointment schedule maintaining ongoing communication updates regarding my vehicle. Service writer was incredibly responsive and impressive maintaining ongoing communication updates regarding my vehicle. Service writer was incredibly responsive and impressive More














