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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,829 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,829 reviews

June 17, 2021

Raul was awesome!!! I was in and out of the dealership in 2hours. The finance department was prepared and moved quickly to get me out the door. More

by kelvin.freeman82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Raul and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 14, 2021

My teenage daughter purchased a car from Randy using her own hard-earned money and her entire experience was positive, pleasant and professional. Randy provided a great amount of personable guidance and mad More

by Stephanie Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Randy Fitch
Jun 14, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Stephanie, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was a great help! Thank you again for your business and kind words, and we hope your daughter loves her new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 13, 2021

Truly a fantastic team to work with, especially Bill. He made the car-buying process extremely straightforward, easy, and enjoyable. Cannot recommend this team enough. More

by ashleeamatulli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg, Chris Phillips, Kaitlin McCliment
Jun 14, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 12, 2021

Thank you showing us that SUPERB customer service is not a thing of the past. We had not considered buying a Volkswagen, but you helped us find a safe, nice looking, quality vehicle for our son. We will hig More

by TRW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Elrod, DeMarkus Tate, Bill Rosenberg, Kaitlin McCliment
Jun 14, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review, and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation, and we hope your son loves his new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 11, 2021

Over the years, whenever I am there to have my car serviced, Larry has always made it a point to speak to me. So, when I was ready to trade up to a newer model, I went straight to him. Good decision. More

by Poohbear0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Stephen Garvey
Jun 11, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 10, 2021

We had very pleasant buying experience with Randy. Thanks him introducing us to the VW EV ID4. We enjoyed all the conversations with him. We purchased 15 plus cars in the past 10 years and interacted with lo More

by John Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fitch
Jun 10, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

John, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Randy was a great help! Thank you again for your business and kind words, and we hope you love your new ID.4. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2021

Larry Fitzpatrick was amazing! This was my first time buying a car and he made it so easy! He was so helpful and answered all my questions without any judgment of how little I knew. Chris Phillips also w More

by annie.ashburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Chris Phillips
Jun 10, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry & Chris were such great helps! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 08, 2021

Bill was extremely professional and courteous. We will definitely come back to see him when we are in the market for another car. Impressive service. More

by ANav
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Jun 08, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bill was a great help! Thank you again for your business and words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 07, 2021

We were very pleased with our experience. Walked the lot on a Sunday, stalked the cars online all week, then showed up Friday to test drive. We didn’t have an appointment (in retrospect, we should have call More

by Holly.Raiford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Phillips
Jun 08, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cem was a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 06, 2021

Pleasant environment and Beth was very helpful throughout process. Great experience overall. The dealership was was clean, everyone was friendly. Beth was great to work with More

by Kevinlannen82
Recommend Dealer
Yes
Employees Worked With
Beth Rich
Jun 07, 2021 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Beth was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

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