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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,835 Reviews

950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,835 reviews

July 07, 2024

Raul Sanchez was a joy to work with! We needed to get used cars for our family, and Raul was able to show us options that best fit our needs. He was very patient and took the time to exp More

by Kaylin
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Aug 16, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Kaylin, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

July 06, 2024

My 2 daughters are heading to college in August, so they need cars. I took 1 daughter to Jim Ellis VW and was fortunate to work with Raul Sanchez. We explained what we were looking for, and he found exactly More

by karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Omar Alvarez
Aug 16, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Karen! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

July 06, 2024

Very pleased with Jim Ellis Volkswagen of Kennesaw. Very clean and nice inside. All employees we talked to were very kind and helpful. More

by WT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Aug 16, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks, Wt! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

July 01, 2024

Raul was great to work with and helped us find a great car for our daughter. More

by ThatGuy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Aug 16, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thatguy, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 30, 2024

The receptionist on on 06. 29.24 at the Kennesaw location was as bad as it gets. A complete turn off. Admittedly I was dresses extremely casual so she could have thought I was More

by David from Mississippi
Recommend Dealer
No
Employees Worked With
Receptionist on 06.29.24
Aug 16, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

David From Mississippi, thank you for taking the time to leave us this review. It is deeply disappointing for us to hear that your experience fell so far below our standards. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 370-4900 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

June 18, 2024

Took my Atlas in and dropped it off at the scheduled appointment time. I was told "I did not have an appointment. I pulled it up on my phone and it was confirmed. The service guy said, "oh, ok." This wa More

by tyna.suracepartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Aug 16, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Tyna.suracepartin, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (770) 370-4900 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 14, 2024

Jim was excellent in helping us find the right vehicle for our needs, Jim’s knowledge and willingness to help went above and beyond . Great job Jim. More

by selph.terryr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gallimore, Jim Baydemir, Brent Jones
Jun 15, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2024

Raul took his time and showed us several vehicles and we were able to test drive as many as we asked for. His patience and expertise was top notch! Was a pleasure working with him. The dealership had a larg More

by Rob G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez, Brett Jones, Abdullah Shukry
Jun 14, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2024

Great dealership! Everyone is so nice including the facility. Easy access to everything you need! I look forward to having the car serviced here! More

by marlahowe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Jun 14, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2024

Raul was VERY helpful to us also, very accommodating and Helping us make the right decision we would definitely recommend him to family and friends. Mr. Sanchez understood I need and wants and gave us soun More

by Stef10475.sw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
Jun 14, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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